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DaveDude
No Fear

join:1999-09-01
New Jersey
kudos:1

make it complusary

Vonage should make 911 compulsary, this way no one can complain, besides, isnt it better just to dial direct to the police, with the number (from a sticker) on your phone ?


qdemn7
Smurf in My Loop
Premium
join:2003-09-16
Fort Worth, TX

said by DaveDude:

isnt it better just to dial direct to the police, with the number (from a sticker) on your phone ?
Direct Dial the Police????? You're kidding right??? You must live in a small town.

Hell most people would probably have a deer-in-headlights-look, if you told them that. Don't you know POLICE is spelled NINE ONE ONE??
--
Don't get me wrong, I love America, I wouldn't want to live anywhere else. But America often reminds of "Wackyland" in that old Porky Pig cartoon when he was looking for the Dodo. Wackyland's motto was "It can happen here."


longstreet

join:2004-11-14
Plano, TX

reply to DaveDude
I dunno, but if you change your phone company, you better know how shit works . . .

I just have to give a big RTFM to those people suing vonage.

If you are that fuckin stupid, to not read an agreement, vonage shouldn't have to pay you shit. Just shoot yourself and do the world a favor.



DrTCP
Yours truly
Premium,ExMod 1999-04
join:1999-11-09
Round Rock, TX

reply to DaveDude

said by DaveDude:

isnt it better just to dial direct to the police, with the number (from a sticker) on your phone ?
Actually in some places the police HQ might not be operating 24/7 (or at least able to take calls) while 911 PSAP does.

What Vonage was doing to route the 911 calls (that are activated by the user) to non-emergency numbers because they did not have the capability to route them to the PSAP like CLECS/Telco do. These non-emergency numbers is not able to locate your location or operating 24/7 so, I think much of the lawsuits around Vonage calling something 911 that is not. It is basically a speed dial to some number that might not be able to provide the help in a timely manner when you need it.

This is changing as Vonage is signing up agreements with Verizon etc. to route 911 calls correctly. You still need to understand that you need to update the database correctly when you move the Telephone Adapter box. Little can be done about this.


DrewCapu
Giant Diehard

join:2001-12-19
California

reply to qdemn7
I know you're being sarcastic, but it's a good idea to at least have quick access to the actual local emergency phone numbers. This is especially true for people who only own cell phones. For them, 911 often goes to CHP and then it takes a lot longer to get them to local police which could've been avoided had they took the 2 minutes it takes to find the local #'s from the front of the phone book and put them in their address book.

There was actually a time when 911 didn't exist. It's not very difficult to take the time to be prepared for an emergency. Oh no! The microwave is broken! How am I going to cook my food???


mjcrocket
Mjc

join:2000-12-02
Abingdon, MD

said by DrewCapu:

I know you're being sarcastic, but it's a good idea to at least have quick access to the actual local emergency phone numbers. This is especially true for people who only own cell phones. For them, 911 often goes to CHP and then it takes a lot longer to get them to local police which could've been avoided had they took the 2 minutes it takes to find the local #'s from the front of the phone book and put them in their address book.

That is the problem, in many locations there is no such thing as "the actual local emergency phone numbers". You will not find any "local" emergency numbers in many phone books today! All you will find is 911!

In many locations emergency dispatching of Police, Fire, and Emergency Medial Services is handled by a centralized multijurisdictional command center. Even if you can find a "local" number, there is no assurance that it goes to that centralized command center. Further, there is no assurance that the number will be answered outside of normal 8 to 5 business hours Monday through Friday on non-holidays! That is what these cases are all about, Vonage claims to offer 911 service, but the calls do not go to the 911 centers or the emergency operators in those centers.

Yes, there is movement for Vonage to gain access to the 911 system under certain conditions. Remember, that the 911 system is separate from the normal phone system. When you dial 911, your local central office routes the call to dedicated 911 trunks from that central office which are connected to a dedicated 911 tandem switching center which then connects you over more dedicated lines to the emergency center that is assigned the responsibility for the area you are located in (in times of high activity, it might even be a designated backup center in another part of the state). All of this is invisible to the caller including if the call is being handled by the backup location. What is starting to happen is that Vonage is being given the opportunity to lease these trunk lines to connect their system to the 911 system, provided they can automatically supply the required caller information for each 911 call.

Unfortunately, there are at least 51 different 911 systems in the US (one for each state and the District of Columbia), none of which are interconnected! That means that they would have to lease several hundred trunk lines to make their system fully 911 interconnected. Further, before Verizon or any other telephone company can allow Vonage or any other VoIP provider to lease these trunks; Vonage and their competition have to obtain the approval of each of the local 911 centers that will be receiving these calls.


John Galt
Forward, March
Premium
join:2004-09-30
Happy Camp
kudos:3

said by mjcrocket:

said by DrewCapu:

I know you're being sarcastic, but it's a good idea to at least have quick access to the actual local emergency phone numbers. This is especially true for people who only own cell phones. For them, 911 often goes to CHP and then it takes a lot longer to get them to local police which could've been avoided had they took the 2 minutes it takes to find the local #'s from the front of the phone book and put them in their address book.

That is the problem, in many locations there is no such thing as "the actual local emergency phone numbers". You will not find any "local" emergency numbers in many phone books today! All you will find is 911!

In many locations emergency dispatching of Police, Fire, and Emergency Medial Services is handled by a centralized multijurisdictional command center. Even if you can find a "local" number, there is no assurance that it goes to that centralized command center. Further, there is no assurance that the number will be answered outside of normal 8 to 5 business hours Monday through Friday on non-holidays! That is what these cases are all about, Vonage claims to offer 911 service, but the calls do not go to the 911 centers or the emergency operators in those centers.

Yes, there is movement for Vonage to gain access to the 911 system under certain conditions. Remember, that the 911 system is separate from the normal phone system. When you dial 911, your local central office routes the call to dedicated 911 trunks from that central office which are connected to a dedicated 911 tandem switching center which then connects you over more dedicated lines to the emergency center that is assigned the responsibility for the area you are located in (in times of high activity, it might even be a designated backup center in another part of the state). All of this is invisible to the caller including if the call is being handled by the backup location. What is starting to happen is that Vonage is being given the opportunity to lease these trunk lines to connect their system to the 911 system, provided they can automatically supply the required caller information for each 911 call.

Unfortunately, there are at least 51 different 911 systems in the US (one for each state and the District of Columbia), none of which are interconnected! That means that they would have to lease several hundred trunk lines to make their system fully 911 interconnected. Further, before Verizon or any other telephone company can allow Vonage or any other VoIP provider to lease these trunks; Vonage and their competition have to obtain the approval of each of the local 911 centers that will be receiving these calls.
But other than that, it's simple...right??


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