| reply to AnonProxy
Re: VoIP is not that good I think is a good idea they are forcing them to support 911 calling. 911 is extremely important to have. And like was mentioned, there are people who have died because 911 didn't work over these lines. One lady was trying to revive her baby, only to finally discover that when she dialed 911, it wasn't working, so she ran to her neighbors house to use her phone, but then it was too late. Her kid died.
911 should also be turned on for every person, not something they have to turn on themself like that one screenshot appears to make them do. |
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| So pick up a cell phone and use it for 911 calls. You don't even need cellular service. As for the baby issue how about posting the article? |
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zentec
join:2002-01-05
Monroe, MI Reviews:
 ·Charter
| reply to anon7007
If 911 is so bloody important, then it should be supported by the tax base and not just those who have a land line. *THEN* it should be free to whoever wants it.
The article is correct, 911 is the red herring. The purpose of this is to kill upstart VoIP companies before they dig into the profits of the incumbent telephone companies. The big boys are bleeding landline customers, and while the FCC would normally say "too bad", the incumbents are not prepared. |
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| reply to anon7007
I personally work as a VoIP technician for a startup VoIP supplier and I can assure you that it is not as easy as just flipping the switch and turning 911 on for everyone. There are many things that have to fall in place and becomes null and void when a user travels outside of their set service area.
Generally, there is a call center (PSAP) in the area code or county that is responsible for answering emergency calls. These are paid for and funded by the city and county. These calls are routed through our system based on zip code. The zip code determines which PSAP that our system terminates the call to. What happens when someone wants to travel out of state? Their 911 will still dial the local service. The user must communicate the change.
VoIP over fiber optics definitely ruffles the feathers of our incumbent competitors. If one takes into account that VoIP service has the same quality, which ours does, and is half the price to offer the consumer it becomes obvious that we are a threat to the 'big boys'. The move to require 911 is a good move for stationary people who want to use the service as a land-line solution, but will be extremely problematic for the people who travel. Again, the end-user must communicate their intentions. The log in screen for Vonage is a sufficient communication vehicle. |
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| I could not have said that better, thank you. Maybe there should be two kinds of accounts:
1. Stationary, landline replacement users
2. Mobile users who travel and perhaps don't need 911 |
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| reply to anon7007
What about those who move their phones? I seldom use my phone at the registered address. VOIP is a different paradigm--you won't be able to force traditional solutions and the government shouldn't try. It should be clear to customers what the limitations of the 911 service are and let them choose accordingly. |
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