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| reply to anon7007
Re: VoIP is not that good I personally work as a VoIP technician for a startup VoIP supplier and I can assure you that it is not as easy as just flipping the switch and turning 911 on for everyone. There are many things that have to fall in place and becomes null and void when a user travels outside of their set service area.
Generally, there is a call center (PSAP) in the area code or county that is responsible for answering emergency calls. These are paid for and funded by the city and county. These calls are routed through our system based on zip code. The zip code determines which PSAP that our system terminates the call to. What happens when someone wants to travel out of state? Their 911 will still dial the local service. The user must communicate the change.
VoIP over fiber optics definitely ruffles the feathers of our incumbent competitors. If one takes into account that VoIP service has the same quality, which ours does, and is half the price to offer the consumer it becomes obvious that we are a threat to the 'big boys'. The move to require 911 is a good move for stationary people who want to use the service as a land-line solution, but will be extremely problematic for the people who travel. Again, the end-user must communicate their intentions. The log in screen for Vonage is a sufficient communication vehicle. | |
| I could not have said that better, thank you. Maybe there should be two kinds of accounts:
1. Stationary, landline replacement users
2. Mobile users who travel and perhaps don't need 911 | |
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