so you can kick PSn when they are down, without knowing all the facts, but I can't question someoe's statements? Look at all the PSn insulting going on here, many of based on one users view of things.
Who is doing the 'kicking', and who wants to know what really happened?
I have seen way too many one-off posts from frustrated (often clueless) users to know that one posting NEVER tells the full story.