abacon join:2005-06-23 Fairfax, VA |
abacon
Member
2005-Jun-23 11:33 am
How long do I wait?I signed up for Cavtel DSL about two months ago and still have no service (no ports open). I have been a happy Cavtel telephone (regular ol' POTS line) customer for over two years. What gives? Anybody else in NOVA (Fairfax) having the same problem? I am about ready to give up... but the lure of high speed DSL for $25/month keeps me hanging on. |
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hsindogg Premium Member join:2002-06-21 Potomac, MD |
hsindogg
Premium Member
2005-Jun-23 12:10 pm
Call Weekly. |
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abacon join:2005-06-23 Fairfax, VA |
abacon
Member
2005-Jun-24 1:59 pm
Oh, I do every week. I was advised early on to do so by a customer rep. |
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hsindogg Premium Member join:2002-06-21 Potomac, MD |
hsindogg
Premium Member
2005-Jun-24 2:13 pm
I don't think there's much more you can do then. |
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abacon join:2005-06-23 Fairfax, VA |
abacon
Member
2005-Jun-29 4:11 pm
This weeks update: They are building me a "line". Now what that means is left up to speculation. The last thing I was told was that I was waiting for a port to open. It seems to me like they are waiting for multiple requests before they add capacity. Then they need to schedule a time with Verizon to install the equipment. This all seems to take months... What a screwed-up system!! |
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