| reply to TonyB9
Re: DCT-6412 Firmware 9.19 Downloaded I have had this firmware for a couple of weeks and have had nothing but problems. I have had the box swapped out 3 times as well. I live in the Seattle area and the Comcast rep said they are getting swamped with calls from this area. The problems with the new firmware are:
1. Doesn't record all scheduled shows. Last night I had CSI scheduled and when I looked at the box the red light was not on. When I turned the TV on the DVR said it was recording so I figured is was and maybe the red light was not working. Got up this morning and no CSI. But it did record 2 shows after. ??
2. When you fast forward through the commercials and stop it rewinds back 5-10 minutes. So you have to fast forward through the commercials and then about 5 minutes of your show to get the recording where it should be. Sometimes it even rewinds back to the beginning.
3. Pixilation!! Sometimes I can't even watch the recordings they pause and skip so bad. Also happens with live TV.
I had the Comcast rep note on the ticket to the help desk that this was caused by the new 9.19 firmware so hopefully they will get Microsoft fix the problems. |
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 mabusi make the fort glow
join:2002-11-12
Fort Wayne, IN | said by rvivian:I had the Comcast rep note on the ticket to the help desk that this was caused by the new 9.19 firmware so hopefully they will get Microsoft fix the problems. i didn't know that the OS was microsoft. nowhere does the iGuide on any of my motorola receivers say microsoft.
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Mister Scruff makes my ears happy
STEREOLAB - THE GREATEST BAND ON EARTH |
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 JeepMattC'mon the UPremium
join:2001-12-28
Wilmington, DE
kudos:2 | It's only Microsoft in the Washington state area.
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"ONE team - ONE city - ONE dream!!" |
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 owlynPremium,MVM
join:2004-06-05
Newtown, PA
 ·Comcast
| reply to TonyB9
said by TonyB9:FW 9.19 downloaded in Novato California yesterday. My previous version was 9.15, and so far the only difference I have seen is now I can turn my STB off and then on again and actually have a picture. Before I would get a black screen and I would have to play one of my recordings to get the picture back. 9.19 still does that. |
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owlynPremium,MVM
join:2004-06-05
Newtown, PA Reviews:
·Comcast
| reply to TonyB9
said by TonyB9:FW 9.19 downloaded in Novato California yesterday. My previous version was 9.15, and so far the only difference I have seen is now I can turn my STB off and then on again and actually have a picture. Before I would get a black screen and I would have to play one of my recordings to get the picture back. Has anyone else gotten version 9.19 yet? And have you noticed any enchancements or bug fixes? 9.19 still does that. |
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| I haven't noticed anything except that my recorded programs are now in alphabetical order.  Not quite sure what to make of that. I've been very lucky, though. I've had only 2 phantom recordings (which were easily eliminated) since I got the DCT in June or July. Plus, I haven't had any issue of no video when I power the box on. Of course, I only shut off the DCT if I want to check the diagnostics screen, or change settings. That's rare, though. I keep it on & hooked up to a surge suppressor/UPS. |
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 gephcPremium
join:2003-05-31
Minooka, IL | said by DCTGoddess:I haven't noticed anything except that my recorded programs are now in alphabetical order. Use the Left and Right arrows to switch the sorting between Title, Date, and Channel views. 
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This is not a cig. |
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 QumahlinNever Enough TimePremium,MVM
join:2001-10-05
united state
1 edit | reply to DCTGoddess
nm |
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jgra
join:2005-04-23
Ridgewood, NY | reply to TonyB9
Had the firmware for a while now and have not noticed really any improvements. I still get a black screen when I turn on and off my set top box. I miss the good ol days of dish network at least fixed something with there updates now cable tries to imitate but does not fix anything. For example they still do not have a search feature, or at least a search feature by actor and/or section kids, horror, that you dont have to switch the time or day to get the results. Comcast is ridiculous I cant wait when my $70 dish buy back promotion ends in a couple of months. I have all the channels (except spanish language), hd etc, and on demand for only $70 but I am going to switch on a heartbeat once the promotion ends, because the price will peak to over $110. I actually did notice that I think all the channels are now digital we will see. |
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| reply to TonyB9
I noticed an change in the fast forward and rewind function. Now if you are FFing at say x3 it backs it self up to the point that you actually hit the play button. Before it would overrun the point quite a bit. It functions like Tivo in this regard. Real nice. No more RRing after you blow by your play point. |
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