http://www.dslreports.com/forum/Re-Pathetic-NNTP-header-retrieval-speeds-13948294 en Tue, 21 May 2013 23:05:21 EDT Tue, 21 May 2013 23:05:21 EDT http://www.dslreports.com/forum/Re-Pathetic-NNTP-header-retrieval-speeds-13982159 said by justlooking:

You guys have no choice but to use nzb files. Then you won't need to get headers. :)
Your assuming we want binaries... which isn't always the case.
But, if you want binaries, then yes, nzb will work for the most part.

*edit
I just tested getting some binaries, and it is going @ 1.5K/sec with 1 connection, and 3K/sec with 2.

So even if you did have nzb files, there are still major issues @ highwind.]]> http://www.dslreports.com/forum/Re-Pathetic-NNTP-header-retrieval-speeds-13982159 Mon, 25 Jul 2005 18:37:24 EDT http://www.dslreports.com/forum/Re-Pathetic-NNTP-header-retrieval-speeds-13981901 http://www.dslreports.com/forum/Re-Pathetic-NNTP-header-retrieval-speeds-13981901 Mon, 25 Jul 2005 18:00:55 EDT http://www.dslreports.com/forum/Re-Pathetic-NNTP-header-retrieval-speeds-13981504
Actually, they are both ignoring us it seems. No response from either.

It is barely any better, getting from .3K/sec - 4.9K/sec on header retrieval. Still pathetic, those are below dialup speeds.

I haven't even bothered to pull down actual articles, since the headers take days to update. :uhh:]]> http://www.dslreports.com/forum/Re-Pathetic-NNTP-header-retrieval-speeds-13981504 Mon, 25 Jul 2005 17:09:48 EDT http://www.dslreports.com/forum/Re-Pathetic-NNTP-header-retrieval-speeds-13981170 http://www.dslreports.com/forum/Re-Pathetic-NNTP-header-retrieval-speeds-13981170 Mon, 25 Jul 2005 16:22:51 EDT http://www.dslreports.com/forum/Re-Pathetic-NNTP-header-retrieval-speeds-13968576 http://www.dslreports.com/forum/Re-Pathetic-NNTP-header-retrieval-speeds-13968576 Sat, 23 Jul 2005 20:47:14 EDT http://www.dslreports.com/forum/Re-Pathetic-NNTP-header-retrieval-speeds-13963993 said by rikuth:

I am not aware of any email address used for specifically for newsgroup issues. My guess would be that it was something used before the outsourceing to highwinds, which took place when the server addresss chaged from new.charter.net to nntp.charter.net on 11/18/04
It was with highwinds..since that is when we had some big problems in the first few months or so, and Ross came in and helped out with all the issues with them.

Here is a snippet of the e-mail from Ross..

We believe we have found the problem and that it is now solved, please let me know if there are any more problems. Please send emails to newssupport@chartercom.com from now on which goes o a distribution list of people now :-)

That is the one that bounces when I tried to report problems. ]]> http://www.dslreports.com/forum/Re-Pathetic-NNTP-header-retrieval-speeds-13963993 Sat, 23 Jul 2005 03:13:19 EDT http://www.dslreports.com/forum/Re-Pathetic-NNTP-header-retrieval-speeds-13962062 http://www.dslreports.com/forum/Re-Pathetic-NNTP-header-retrieval-speeds-13962062 Fri, 22 Jul 2005 21:54:21 EDT http://www.dslreports.com/forum/Re-Pathetic-NNTP-header-retrieval-speeds-13960566 http://www.dslreports.com/forum/Re-Pathetic-NNTP-header-retrieval-speeds-13960566 Fri, 22 Jul 2005 18:22:27 EDT http://www.dslreports.com/forum/Re-Pathetic-NNTP-header-retrieval-speeds-13956268 I can't even connect.]]> http://www.dslreports.com/forum/Re-Pathetic-NNTP-header-retrieval-speeds-13956268 Fri, 22 Jul 2005 09:15:24 EDT http://www.dslreports.com/forum/Re-Pathetic-NNTP-header-retrieval-speeds-13955113 said by rikuth:

Charter new service is outsourced to a company called highwinds, our direct support only includes being able to connect/read/post. as for the speeds it would be best to contact highwinds directly. Phone support can be reached at (866) 668-7119, or their homepage is available here »www.highwinds-media.com/media/index.asp
What about the e-mail account that Ross told us to use to report issues? Since he is gone(?) that account bounces to his e-mail address which bounces back.]]> http://www.dslreports.com/forum/Re-Pathetic-NNTP-header-retrieval-speeds-13955113 Fri, 22 Jul 2005 02:17:19 EDT http://www.dslreports.com/forum/Re-Pathetic-NNTP-header-retrieval-speeds-13953681 http://www.dslreports.com/forum/Re-Pathetic-NNTP-header-retrieval-speeds-13953681 Thu, 21 Jul 2005 23:03:47 EDT http://www.dslreports.com/forum/Re-Pathetic-NNTP-header-retrieval-speeds-13952244 » Charter Internet/TV Forum FAQ »Charter's news service is outsourced...]]> http://www.dslreports.com/forum/Re-Pathetic-NNTP-header-retrieval-speeds-13952244 Thu, 21 Jul 2005 20:20:27 EDT http://www.dslreports.com/forum/Re-Pathetic-NNTP-header-retrieval-speeds-13951974 http://www.dslreports.com/forum/Re-Pathetic-NNTP-header-retrieval-speeds-13951974 Thu, 21 Jul 2005 19:41:15 EDT http://www.dslreports.com/forum/Re-Pathetic-NNTP-header-retrieval-speeds-13951656 http://www.dslreports.com/forum/Re-Pathetic-NNTP-header-retrieval-speeds-13951656 Thu, 21 Jul 2005 18:59:58 EDT http://www.dslreports.com/forum/Re-Pathetic-NNTP-header-retrieval-speeds-13951564 www.highwinds-media.com/media/index.asp]]> http://www.dslreports.com/forum/Re-Pathetic-NNTP-header-retrieval-speeds-13951564 Thu, 21 Jul 2005 18:48:49 EDT http://www.dslreports.com/forum/Pathetic-NNTP-header-retrieval-speeds-13948294
When getting headers from any group, the speeds are barely at 1K/sec. Most of the time it is .2K/sec.

And since it appears that Ross left Charter, we don't have anyone to complain to. :mad:

The e-mail address he had us use for these issues bounces.

This isn't a newsreader or OS issue either, I tried both linux & windows News readers. My connection is fine, trace to the NEWS server is OK, 80ms, pings are about the same.]]> http://www.dslreports.com/forum/Pathetic-NNTP-header-retrieval-speeds-13948294 Thu, 21 Jul 2005 12:18:56 EDT