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Kalamazoo, MI
reply to rikuth

Re: Pathetic NNTP header retrieval speeds.

said by rikuth:

I am not aware of any email address used for specifically for newsgroup issues. My guess would be that it was something used before the outsourceing to highwinds, which took place when the server addresss chaged from new.charter.net to nntp.charter.net on 11/18/04
It was with highwinds..since that is when we had some big problems in the first few months or so, and Ross came in and helped out with all the issues with them.

Here is a snippet of the e-mail from Ross..

We believe we have found the problem and that it is now solved, please let me know if there are any more problems. Please send emails to newssupport@chartercom.com from now on which goes o a distribution list of people now

That is the one that bounces when I tried to report problems.