Re: [Connectivity] NorCal high pings, slow speeds in Comcast HSI

Re: [Connectivity] NorCal high pings, slow speeds

Sat, 13 Aug 2005 03:21:42 EDT

Morty :

said by Netlagger 0:

The connection speeds stayed good last night. Maybe Comcast is onto the fix needed.

You can escalate any speed issue to the Tier 1 supervisor after a number of calls in and you can also speak to billing department for getting credit if you honestly feel you deserve it.

It is actually frustrating to Comcast tier 1 support that there are only certain things they are allowed to do and only a certain amount of information they are given.

While it might make you feel better, speaking with a Tier 1 supervisor will no address the issue. As long as you've called in a lot (as this will be noted on your account). Most agents will give you a credit for at least 50% your down time, perhaps a week or two pending it's document you've called.

Re: [Connectivity] NorCal high pings, slow speeds

Sat, 13 Aug 2005 02:59:50 EDT

Morty : From my understanding, some of the issues have been resolved. Others are still waiting for network upgrades (CRAN, extra circuits, fiber etc) to be done to reduce the stress on the ATT backbone. This takes some time so there is no estimate on that etc.

Re: [Connectivity] NorCal high pings, slow speeds

Fri, 12 Aug 2005 11:08:02 EDT

anon : The connection speeds stayed good last night. Maybe Comcast is onto the fix needed.

You can escalate any speed issue to the Tier 1 supervisor after a number of calls in and you can also speak to billing department for getting credit if you honestly feel you deserve it.

It is actually frustrating to Comcast tier 1 support that there are only certain things they are allowed to do and only a certain amount of information they are given.

Re: [Connectivity] NorCal high pings, slow speeds

Fri, 12 Aug 2005 06:14:51 EDT

Morty :

said by SonicdemoniC:

The main problem, behind all your problems is that their are different people working on different apsects of you internet service.
The tier1 techs need so may service calls to report a problam. The problem comes when you nieghbors dont call because they dont game.
When the tech comes to your house, explain that you really want this resolved becuase you use your internet alot. Ask for a contact # for his/her superviser incase what he/she did, does not fix you problem. If you continue to have problems call the supervisor and go from there.

If you dont have the time to do that when i would say to switch you internet and good luck to you.

P.S. MOst the othe techs coming to your house want to help you. It's just that they dont comtrol ever aspect of the network. If you can wor with then and work with tier support on the phone and get everyone to work together then you are good.

This is a known network issue for at least a month now. Premise and line techs are not going to resolve the issue. Tier 1 agents aren't going to be able to help either. Best thing they can do is accurately document trace routes and problems so that network engineers can track and trend issues. I just find it odd that most things in your post are incorrect and would only waste someones time. Look at the size and how long this thread has been going on for. It is also on the Comcast.net forms, don't think that no one is watching.

Re: [Connectivity] NorCal high pings, slow speeds

Fri, 12 Aug 2005 01:41:56 EDT

anon :

The main problem, behind all your problems is that their are different people working on different apsects of you internet service.
The tier1 techs need so may service calls to report a problam. The problem comes when you nieghbors dont call because they dont game.
When the tech comes to your house, explain that you really want this resolved becuase you use your internet alot. Ask for a contact # for his/her superviser incase what he/she did, does not fix you problem. If you continue to have problems call the supervisor and go from there.

If you dont have the time to do that when i would say to switch you internet and good luck to you.

P.S. MOst the othe techs coming to your house want to help you. It's just that they dont comtrol ever aspect of the network. If you can wor with then and work with tier support on the phone and get everyone to work together then you are good.

Re: [Connectivity] NorCal high pings, slow speeds

Fri, 12 Aug 2005 00:28:44 EDT

iceman420 : Netlagger 0@comcast.net

I like your idea, maybe this will get comcast to actually fix this issue. Someone in the salinas area do the same to The Californian or i will when i get time.

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 11 Aug 2005 21:21:21 EDT

anon : This is an addition to my previous post. I have contacted the San Jose Mercuy newsroom. The guy listened to my 60 second brief story and asked me if I could fax in the story to the newsroom. The fax number for the San Jose Mercury newsroom is 408-288-8060. The phone number to call into the San Jose Mercuy is 408-920-5000. The Classified Department was closed for the evening but tomorrow we will learn the cost of a full page ad in the San Jose Mercury news.

I do not have to be the only one to fax the story into the San Jose Mercury News. Needless to say they will find the story more newsworthy if a large number of us fax in our personalized versions of the story.

Let us shoot for getting those first stories faxed into the newsroom before the next presses roll.

Obtaining contacts at the TV station newsrooms will be next. Does anybody know people who work there?

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 11 Aug 2005 21:05:56 EDT

anon : Guys. Posting tracerts is futile. Calling Comcast support is futile. They will have you powercycle your modem for this. This is a known issue for Comcast. Servers overloaded in the SF Bay Area in the evenings. You can get some of your bill reduced by requesting it of the techs and billing.

But lets do more. Time to organize. Full page ad in the San Jose Mercury newspaper. Even if this does not motive them to fix it faster it will reduce the number of new people from signing up with them which in turn will keep us at least a little bit faster.

What do you say?

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 11 Aug 2005 03:34:05 EDT

iceman420 : 1 1 ms 1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 11 ms 9 ms 12 ms 12.244.98.97
4 11 ms 89 ms 11 ms 12.244.67.201
5 654 ms 655 ms 662 ms 12.244.72.210
6 758 ms 747 ms 729 ms gbr5-p40.sffca.ip.att.net [12.122.2.254]
7 748 ms 733 ms 731 ms tbr1-p013501.sffca.ip.att.net [12.122.11.73]
8 753 ms 716 ms 724 ms tbr1-cl1.cgcil.ip.att.net [12.122.10.5]
9 709 ms 698 ms 705 ms tbr1-cl1.n54ny.ip.att.net [12.122.10.1]
10 715 ms 741 ms 694 ms gbr2-p10.n54ny.ip.att.net [12.122.11.6]
11 730 ms 710 ms 732 ms gar1-p370.n54ny.ip.att.net [12.123.1.133]
12 713 ms 706 ms 694 ms mdf1-gsr12-2-pos-7-0.nyc3.attens.net [12.122.255
.162]
13 718 ms 717 ms 715 ms sccsbix12-1-6.attbi.com [63.240.64.50]
14 713 ms 691 ms 705 ms 192.168.72.6
15 717 ms 707 ms 711 ms 192.168.72.73
16 732 ms 727 ms 716 ms 192.168.201.11
17 714 ms 712 ms 710 ms www.comcast.net [204.127.205.8]

Trace complete.

My net went out for like 5mins or so and it came back up online with 700ms. This sucks.

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 11 Aug 2005 02:16:59 EDT

anon : just lovely hear in the south bay.... (NOT)

C:\Documents and Settings\dog>ping -t www.yahoo.com

Pinging www.yahoo.akadns.net [66.94.230.36] with 32 bytes of dat

Reply from 66.94.230.36: bytes=32 time=497ms TTL=51
Reply from 66.94.230.36: bytes=32 time=462ms TTL=50
Reply from 66.94.230.36: bytes=32 time=479ms TTL=50
Reply from 66.94.230.36: bytes=32 time=475ms TTL=51
Reply from 66.94.230.36: bytes=32 time=446ms TTL=50

Ping statistics for 66.94.230.36:
Packets: Sent = 16, Received = 16, Lost = 0 (0% loss)

C:\Documents and Settings\dog> tracert www.yahoo.com

Tracing route to www.yahoo.akadns.net [66.94.230.36]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 9 ms 10 ms 8 ms 12.244.25.145
4 29 ms 8 ms 9 ms 12.244.67.17
5 * 444 ms 437 ms 12.244.72.210
6 439 ms * 471 ms tbr1-p012101.la2ca.ip.att.net [12.122.2.25
7 473 ms 476 ms * ggr2-p300.la2ca.ip.att.net [12.123.29.1]
8 471 ms 680 ms 621 ms so-8-1.car4.LosAngeles1.Level3.net [4.68.1
]
9 * 448 ms 468 ms ae-1-52.bbr2.LosAngeles1.Level3.net [4.68.
]
10 463 ms * 470 ms as-2-0.bbr2.SanJose1.Level3.net [4.68.128.
11 460 ms 446 ms * ge-11-2.ipcolo3.SanJose1.Level3.net [4.68.
1]
12 456 ms 450 ms 437 ms unknown.Level3.net [64.152.69.30]
13 417 ms * 459 ms UNKNOWN-66-218-82-219.yahoo.com [66.218.82

14 484 ms 470 ms * p5.www.scd.yahoo.com [66.94.230.36]
15 444 ms 434 ms 428 ms p5.www.scd.yahoo.com [66.94.230.36]

Trace complete.

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 11 Aug 2005 01:26:41 EDT

Xzibit : This has been going on for nearly 2 months. The hell are you doing comcast?

D:\>ping google.com

Pinging google.com [216.239.37.99] with 32 bytes of data:

Reply from 216.239.37.99: bytes=32 time=577ms TTL=237
Reply from 216.239.37.99: bytes=32 time=569ms TTL=237
Reply from 216.239.37.99: bytes=32 time=585ms TTL=237
Reply from 216.239.37.99: bytes=32 time=563ms TTL=237
--
Wonderful Thread

Re: [Connectivity] NorCal high pings, slow speeds

Wed, 10 Aug 2005 01:50:38 EDT

anon : Tried tech support last night.

Still awful tonight, so I called billing instead.

He said he would issue a refund for the first three business days, and after that it should be resolved. If not, I'll be asking for another one.

I'd suggest others do the same.

Re: [Connectivity] NorCal high pings, slow speeds

Wed, 10 Aug 2005 00:39:43 EDT

iceman420 : ummm...I dont think comcast knows how to fix this issue...Been going on for months now and cant fix nothing.

2005-08-10 00:36:39 EST: 1165 / 554
Your download speed : 1193357 bps, or 1165 kbps.
A 145.6 KB/sec transfer rate.
Your upload speed : 567558 bps, or 554 kbps.

1 3 ms 1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 8 ms 9 ms 10 ms 12.244.98.97
4 325 ms 296 ms 285 ms 12.244.67.201
5 308 ms 299 ms 293 ms 12.244.72.210
6 403 ms 389 ms 385 ms gbr5-p40.sffca.ip.att.net [12.122.2.254]
7 383 ms 404 ms 398 ms tbr1-p013501.sffca.ip.att.net [12.122.11.73]
8 381 ms 372 ms 516 ms tbr1-cl1.cgcil.ip.att.net [12.122.10.5]
9 375 ms 368 ms 374 ms tbr1-cl1.n54ny.ip.att.net [12.122.10.1]
10 398 ms 394 ms 404 ms gbr1-p10.n54ny.ip.att.net [12.122.11.2]
11 377 ms 380 ms 384 ms gar1-p360.n54ny.ip.att.net [12.123.1.129]
12 387 ms 373 ms 370 ms mdf1-gsr12-2-pos-7-0.nyc3.attens.net [12.122.255
.162]
13 398 ms 397 ms 401 ms sccsbix12-1-4.attbi.com [63.240.64.46]
14 354 ms 396 ms 393 ms 192.168.72.77
15 390 ms 424 ms 418 ms 192.168.201.12
16 420 ms 381 ms 434 ms www.comcast.net [63.240.76.72]

Trace complete.

LAME.

Re: [Connectivity] NorCal high pings, slow speeds

Tue, 09 Aug 2005 19:14:37 EDT

ShadowDrgn : Over night... or over 2 months.

Re: [Connectivity] NorCal high pings, slow speeds

Tue, 09 Aug 2005 11:12:47 EDT

wavern :

quote:
Things of large magnitude do not get fixed over night.

Sure they do.. because every morning it works again. =vP

Re: [Connectivity] NorCal high pings, slow speeds

Tue, 09 Aug 2005 02:41:34 EDT

Morty : Things of large magnitude do not get fixed over night.

Re: [Connectivity] NorCal high pings, slow speeds

Tue, 09 Aug 2005 02:30:37 EDT

Daemon : actually, we did catch CNet.com's attention. They posted a blurb on it and I send back a feedback telling the author to check out this thread.
--
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Computational Engineering Student looking for BioMedical/Computational BioEng internship. PM me if you know of any available!

Re: [Connectivity] NorCal high pings, slow speeds

Tue, 09 Aug 2005 01:35:32 EDT

anon : People have been complaining for over a month on this board, and nothing gets done, as the connectivity of the high-tech capital of the world grinds to dial-up speeds every evening. Meanwhile, the Comcast PR machine brags about increasing speeds, and the SJ Mercury reprints this nonsense without a second thought.

The only way this is going to get fixed anytime soon is if we can get the mainstream press to pick up on this story, and hurt Comcast in the pocketbook. Posting your pings to this board is a good way to vent your frustration, but nobody cares. Instead, spend your 5 minutes and email a SJ Mercury (or other local news) reporter that has written about Comcast in the recent past. If enough people do this, eventually we'll catch someone's attention

Re: [Connectivity] NorCal high pings, slow speeds

Tue, 09 Aug 2005 01:02:32 EDT

mccun934 : came here to complain with you guys. SUCKS here in Mountain View. Fast during the day, SLOOWWW at night.

C:\Documents and Settings\mmccune>ping -t google.com

Pinging google.com [216.239.57.99] with 32 bytes of data:

Reply from 216.239.57.99: bytes=32 time=496ms TTL=239
Reply from 216.239.57.99: bytes=32 time=433ms TTL=239
Reply from 216.239.57.99: bytes=32 time=450ms TTL=239
Reply from 216.239.57.99: bytes=32 time=444ms TTL=239

Re: [Connectivity] NorCal high pings, slow speeds

Tue, 09 Aug 2005 01:00:47 EDT

wavern : Tracing route to www.comcast.net [204.127.205.8]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 10 ms 8 ms 9 ms 12.244.25.145
4 9 ms 10 ms 8 ms 12.244.67.17
5 425 ms 419 ms 415 ms 12.244.72.206
6 503 ms 504 ms 507 ms gbr1-p70.sffca.ip.att.net [12.123.13.58]
7 503 ms 501 ms 514 ms tbr1-p012402.sffca.ip.att.net [12.122.11.65]
8 528 ms 525 ms 522 ms tbr1-cl1.cgcil.ip.att.net [12.122.10.5]
9 499 ms 508 ms 503 ms tbr1-cl1.n54ny.ip.att.net [12.122.10.1]
10 528 ms 524 ms 527 ms gbr1-p10.n54ny.ip.att.net [12.122.11.2]
11 503 ms 514 ms 498 ms gar1-p360.n54ny.ip.att.net [12.123.1.129]
12 511 ms 514 ms 517 ms mdf1-gsr12-2-pos-7-0.nyc3.attens.net [12.122.255.162]
13 529 ms 516 ms 513 ms sccsbix11-1-6.attbi.com [63.240.64.38]
14 497 ms 496 ms 513 ms 192.168.72.2
15 518 ms 533 ms 524 ms 192.168.72.69
16 515 ms 500 ms 504 ms 192.168.201.11
17 500 ms 497 ms 507 ms www.comcast.net [204.127.205.8]

Trace complete.

.......

Re: [Connectivity] NorCal high pings, slow speeds

Tue, 09 Aug 2005 00:17:20 EDT

iceman420 : hmm...this sucks

1 * * * Request timed out.
2 7 ms 9 ms 10 ms 12.244.98.113
3 317 ms 326 ms 323 ms 12.244.67.201
4 337 ms 339 ms 352 ms 12.244.72.206
5 332 ms 353 ms 317 ms gbr1-p70.sffca.ip.att.net [12.123.13.58]
6 318 ms 343 ms 313 ms tbr2-p012401.sffca.ip.att.net [12.122.11.81]
7 371 ms 362 ms 379 ms 12.123.13.178
8 371 ms 379 ms 372 ms idf22-gsr12-1-pos-7-0.rwc1.attens.net [12.122.25
5.218]
9 390 ms 368 ms 367 ms rwcsbix12-3-1.attbi.com [63.241.85.242]
10 366 ms 361 ms 366 ms 192.168.64.6
11 352 ms 365 ms 369 ms 192.168.64.73
12 358 ms 352 ms 350 ms www.comcast.net [204.127.195.15]

Trace complete.

Re: [Connectivity] NorCal high pings, slow speeds

Tue, 09 Aug 2005 00:09:16 EDT

Mrgregx : I have pretty consistent nightly slowdowns for a month now. I did the usual and contacted tech support. I asked two basic questions. What was wrong and when is it going to be fixed? They were unable to answer either of those two questions. They said they could send a service person out but if he/she finds nothing wrong they will charge me $50.:( I know there isn't anything wrong on my end because my service is great during the morning and the day.

On a side note, SBC called to advertise their DSL a couple of days ago. It is only $14 a month for a year which wasn't previously available in my area. Maybe I should get a dish and get DSL. Do any employees from Comcast read these forums? :(

Here is my tracert:

Microsoft(R) Windows DOS
(C)Copyright Microsoft Corp 1990-2001.

C:\DOCUME~1\ADMINI~1>tracert yahoo.com

Tracing route to yahoo.com [66.94.234.13]
over a maximum of 30 hops:

1 * * * Request timed out.
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 311 ms 300 ms 326 ms w2.rc.vip.scd.yahoo.com [66.94.234.13]

Trace complete.

C:\DOCUME~1\ADMINI~1>tracert comcast.com

Tracing route to comcast.com [164.109.28.3]
over a maximum of 30 hops:

1 * * * Request timed out.
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 372 ms 355 ms 362 ms 164.109.28.3

Trace complete.

Re: [Connectivity] NorCal high pings, slow speeds

Mon, 08 Aug 2005 23:48:01 EDT

CMORE : Ive hit rock bottom, its hurting. I cant get a decent anything anytime, have had about ten techs come out since the line tech was post to come out, its really sickening that they cant give us an answer. They act retarted and we get the same shit over and over, "maybe its your router". "no dude! wheres our damn line tech?". Anyway this is what i face everyday here in sac- elk grove area.

Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address

1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
1/ 100 = 1% |
2 38ms 4/ 100 = 4% 3/ 100 = 3% 10.183.64.1
0/ 100 = 0% |
3 33ms 5/ 100 = 5% 4/ 100 = 4% 12.244.118.129
0/ 100 = 0% |
4 35ms 3/ 100 = 3% 2/ 100 = 2% 12.244.69.129
0/ 100 = 0% |
5 39ms 6/ 100 = 6% 5/ 100 = 5% 12.127.32.85
0/ 100 = 0% |
6 --- 100/ 100 =100% 99/ 100 = 99% tbr2-p013701.sffca.ip.att.net [12.
123.13.177]
0/ 100 = 0% |
7 --- 100/ 100 =100% 99/ 100 = 99% 12.122.80.57
0/ 100 = 0% |
8 46ms 6/ 100 = 6% 5/ 100 = 5% so-8-1.car3.SanJose1.Level3.net [2
09.0.227.29]
0/ 100 = 0% |
9 43ms 1/ 100 = 1% 0/ 100 = 0% ae-1-55.bbr1.SanJose1.Level3.net [
4.68.123.129]
1/ 100 = 1% |
10 119ms 2/ 100 = 2% 0/ 100 = 0% as-3-0.bbr2.NewYork1.Level3.net [6
4.159.1.134]
2/ 100 = 2% |
11 118ms 4/ 100 = 4% 0/ 100 = 0% 166.90.136.33

Trace complete.

C:\Documents and Settings\MASTER>

Re: [Connectivity] NorCal high pings, slow speeds

Mon, 08 Aug 2005 23:44:07 EDT

kcbrown : This is definitely an oversubscribed link or an overloaded router within Comcast's network, as the signature is very distinct: ping times to the third or fourth hop outbound and beyond will start rising sometime in the evening (usually around 9pm Pacific) and will peak at around 11:30pm, then gradually drop until it's back to normal around 1:30am.

It took a few tries, but I got the following response from Comcast via email:

Thank you for contacting Comcast Cable.

I read the threads and ping results. The speed and lag issue you were seeing is
unfortunately a service slowness condition in your area known as lag/slowness
issue ND001566290. That is how we call it on our outage board. It is known but
unfortunately we have not fixed it yet although we thought we had solved the
problem. On your end you don't have to do anything more as it is known. We
apologize for this inconvenience and are working toward a resolution as quickly
as we can. We hope to have the service restored shortly but do not have an
estimate as to when this will occur. We thank you for your patience as we
investigate the source of the outage and make the necessary repairs to the
network.

It took a few email exchanges back and forth before I got through to someone who recognized the problem.

Guess we'll see how long it takes them to actually fix this one for good, but I'm expecting it to take several weeks at least...

Re: [Connectivity] NorCal high pings, slow speeds

Mon, 08 Aug 2005 22:03:06 EDT

pokesph : Hmmm not too bad.. 'cept for a glitch on the yahoo one.

C:\WINDOWS\system32>tracert www.comcast.net
 
Tracing route to www.comcast.net [63.240.76.72]
over a maximum of 30 hops:
 
  1     1 ms     1 ms     1 ms  . [192.168.2.1]
  2     8 ms     8 ms     8 ms  10.184.224.1
  3     9 ms     9 ms     8 ms  12.244.16.145
  4     7 ms     8 ms     7 ms  12.244.69.153
  5    12 ms    25 ms    52 ms  12.127.33.45
  6    74 ms    73 ms    73 ms  gbr5-p30.sffca.ip.att.net [12.123.13.158]
  7    72 ms    72 ms    73 ms  tbr1-cl1.cgcil.ip.att.net [12.122.10.5]
  8    74 ms    73 ms    72 ms  tbr1-cl1.n54ny.ip.att.net [12.122.10.1]
  9    72 ms    71 ms    72 ms  gbr1-p10.n54ny.ip.att.net [12.122.11.2]
 10    72 ms    72 ms    71 ms  gar1-p360.n54ny.ip.att.net [12.123.1.129]
 11    71 ms    71 ms   124 ms  mdf1-gsr12-2-pos-7-0.nyc3.attens.net [12.122.255
.162]
 12    72 ms    71 ms    75 ms  sccsbix12-1-4.attbi.com [63.240.64.46]
 13    74 ms    72 ms    72 ms  192.168.72.77
 14    73 ms    72 ms    74 ms  192.168.201.12
 15    81 ms    71 ms    83 ms  www.comcast.net [63.240.76.72]
 
Trace complete.
 
C:\WINDOWS\system32>tracert www.yahoo.com
 
Tracing route to www.yahoo.akadns.net [66.94.230.35]
over a maximum of 30 hops:
 
  1     1 ms     1 ms     1 ms  . [192.168.2.1]
  2   849 ms   279 ms   101 ms  10.184.224.1
  3     9 ms     8 ms    27 ms  12.244.16.129
  4     8 ms     7 ms     8 ms  12.244.69.153
  5    16 ms    13 ms    19 ms  12.127.32.85
  6    15 ms    16 ms    16 ms  tbr2-p013701.sffca.ip.att.net [12.123.13.177]
  7    13 ms    13 ms    15 ms  ggr2-p390.sffca.ip.att.net [12.123.13.194]
  8    17 ms    17 ms    17 ms  so-8-1.car3.SanJose1.Level3.net [209.0.227.29]
  9    15 ms    15 ms    16 ms  ge-11-2.ipcolo3.SanJose1.Level3.net [4.68.123.17
1]
 10    17 ms    36 ms    16 ms  unknown.Level3.net [64.152.69.30]
 11    16 ms    33 ms    47 ms  UNKNOWN-66-218-82-217.yahoo.com [66.218.82.217]
 
 12    15 ms    14 ms    14 ms  p4.www.scd.yahoo.com [66.94.230.35]
 
Trace complete.
 
C:\WINDOWS\system32>

No Cal, Sacramento area

--
Webmaster Steve
- - - - - - - - - - - -
»ppnhosting.com
»sphenterprizes.com
»pokemonpalace.net

Re: [Connectivity] NorCal high pings, slow speeds

Mon, 08 Aug 2005 21:42:26 EDT

ShadowDrgn : Everything is fine in the morning/afternoon every day. The problem occurs when everyone gets home and starts sucking bandwidth in the evening.

6:40PM and 17ms ping to comcast.net, though Monday is typically a low internet usage day and it's still early...

8:30PM - 172ms ping to comcast.net

8:40PM - latency so bad everything disconnected, ping to 212 now

9:00PM - 309ms ping to comcast.net. Ventrilo cutting out so bad I can barely hear people.

9:30PM - 482ms

9:45PM - 538ms - This isn't looking good haha.

Re: [Connectivity] NorCal high pings, slow speeds

Mon, 08 Aug 2005 20:29:16 EDT

wavern : Well when I check again this morning, everything was fine. It sounds like it's been fixed and re-broken several times according to this thread?

Re: [Connectivity] NorCal high pings, slow speeds

Mon, 08 Aug 2005 17:57:23 EDT

shorto85 : All seems to be fine here. Must be your market.

Tracing route to www.comcast.net [204.127.195.15]
over a maximum of 30 hops:

1 13 ms 17 ms 17 ms 10.184.24.1
2 40 ms 13 ms 13 ms 12.244.16.129
3 11 ms 11 ms 10 ms 12.244.69.185
4 53 ms 18 ms 23 ms 12.127.33.45
5 21 ms 34 ms 31 ms gbr6-p30.sffca.ip.att.net [12.123.13.162]
6 14 ms 14 ms 14 ms 12.123.13.178
7 15 ms 15 ms 15 ms idf22-gsr12-1-pos-6-0.rwc1.attens.net [12.122.25
5.222]
8 14 ms 14 ms 20 ms rwcsbix12-3-1.attbi.com [63.241.85.242]
9 25 ms 57 ms 61 ms 192.168.64.6
10 16 ms 16 ms 17 ms 192.168.64.77
11 14 ms 13 ms 14 ms www.comcast.net [204.127.195.15]

Trace complete.

Translation required.....

Mon, 08 Aug 2005 15:08:46 EDT

calvoiper : [What Comcast folks are really saying....]

Duh?

You say when we up individual service levels to 6 Mbps, we also are supposed to add "upstream" bandwidth?

Uhh, what's "upstream"?

cv
--
VoIP--the death knell of remaining voice monopolies!

Re: [Connectivity] NorCal high pings, slow speeds

Mon, 08 Aug 2005 02:37:33 EDT

wavern : Just got cable internet this last Friday. I must say I'm not impressed with the speed fluctuations so far. I was looking forward to 8mbit but I might just use it 'till I can get DSL hooked up.

Tracing route to www.comcast.net [204.127.195.15]
over a maximum of 30 hops:

1 * * * Request timed out.
2 8 ms 7 ms 7 ms 12.244.25.145
3 8 ms 8 ms 7 ms 12.244.67.17
4 261 ms 277 ms 299 ms 12.244.72.210
5 284 ms 284 ms 264 ms tbr1-p012101.la2ca.ip.att.net [12.122.2.250]
6 283 ms 268 ms 254 ms gar4-p300.la2ca.ip.att.net [12.123.28.202]
7 263 ms 260 ms 256 ms idf26-gsr12-1-pos-6-0.rwc1.attens.net [12.122.255.122]
8 258 ms 283 ms 280 ms 63.241.85.102
9 266 ms 273 ms 277 ms 192.168.64.65
10 276 ms 297 ms 288 ms www.comcast.net [204.127.195.15]

Re: [Connectivity] NorCal high pings, slow speeds

Mon, 08 Aug 2005 01:49:09 EDT

KLockheed : Ditto here ShadowDrgn... same pings. Was pushing 4.5meg earlier tonite dl'ing from newsgroups but about the time i started playing WoW it began to choke.

2 9 ms 10 ms 13 ms 12.244.25.161
3 10 ms 10 ms 30 ms 12.244.67.17
4 274 ms 283 ms 293 ms 12.244.72.210
5 349 ms 347 ms 339 ms gbr5-p40.sffca.ip.att.net [12.122.2.254]
6 325 ms 319 ms 332 ms tbr1-p013501.sffca.ip.att.net [12.122.11.73]
7 354 ms 357 ms 325 ms tbr1-cl1.cgcil.ip.att.net [12.122.10.5]
8 368 ms 384 ms 362 ms tbr1-cl1.n54ny.ip.att.net [12.122.10.1]
9 325 ms 311 ms 328 ms gbr1-p10.n54ny.ip.att.net [12.122.11.2]
10 360 ms 363 ms 342 ms gar1-p360.n54ny.ip.att.net [12.123.1.129]
11 369 ms 380 ms 363 ms mdf1-gsr12-2-pos-7-0.nyc3.attens.net [12.122.255
.162]
12 334 ms 354 ms 325 ms sccsbix11-1-6.attbi.com [63.240.64.38]
13 332 ms 336 ms 331 ms 192.168.72.2
14 322 ms 335 ms 336 ms 192.168.72.65
15 326 ms 329 ms 344 ms 192.168.201.11
16 326 ms 352 ms 362 ms www.comcast.net [204.127.205.8]

Re: [Connectivity] NorCal high pings, slow speeds

Mon, 08 Aug 2005 00:00:38 EDT

ShadowDrgn : I just moved to Santa Clara and got Comcast barely a week ago. Since then, I've had one evening (9pm-???) where the cable was out completely and multiple disconnects on other nights.

From what I've experienced, the connection is great during the day (5mbit+), but absolutely terrible at prime time. Starting around 6pm, pings creep up as more people get home and use their connections. Some nights it gets so bad that website requests time out, other nights my ping to local servers tops out around 200-300ms.

Tracert right now (almost 9PM PDT):

Tracing route to yahoo.com [216.109.112.135]
over a maximum of 30 hops:

1 * * * Request timed out.
2 31 ms 13 ms 8 ms 12.244.25.161
3 9 ms 9 ms 18 ms 12.244.67.17
4 170 ms 168 ms 161 ms 12.244.72.206
5 206 ms 203 ms 208 ms gbr2-p50.sffca.ip.att.net [12.123.13.62]
6 210 ms 215 ms 235 ms tbr2-p012701.sffca.ip.att.net [12.122.11.85]
7 211 ms 214 ms 206 ms tbr1-cl2.sl9mo.ip.att.net [12.122.10.41]
8 189 ms 210 ms 217 ms tbr1-cl4.wswdc.ip.att.net [12.122.10.29]
9 201 ms 200 ms 194 ms gar1-p300.ascva.ip.att.net [12.123.8.49]
10 * * * Request timed out.
11 201 ms 214 ms 192 ms vlan200-msr1.dcn.yahoo.com [216.115.96.161]
12 219 ms 213 ms 226 ms ge6-1.bas1-m.dcn.yahoo.com [216.109.120.217]
13 232 ms 240 ms 208 ms w2.rc.vip.dcn.yahoo.com [216.109.112.135]

Obviously, this is completely unacceptable. My best guess is that comcast oversold the area and doesn't have enough capacity for their NorCal customers at peak hours. So... what DSL companies are good in the bay area? ;)

EDIT: By the way, 24.7 subnet

Re: [Connectivity] NorCal high pings, slow speeds

Sat, 06 Aug 2005 16:46:43 EDT

GTI : I am amazed. Hope it last. Milpitas.
Good job Comcast whatever you did!!!

Tracing route to www.comcast.net [204.127.195.15]
over a maximum of 30 hops:

1 * * * Request timed out.
2 11 ms 11 ms 10 ms 12.244.25.145
3 9 ms 9 ms 8 ms 12.244.67.17
4 11 ms 11 ms 12 ms 12.244.72.210
5 21 ms 21 ms 21 ms tbr1-p012101.la2ca.ip.att.net [12.122.2.250]
6 21 ms 21 ms 19 ms gar4-p300.la2ca.ip.att.net [12.123.28.202]
7 26 ms 26 ms 29 ms idf26-gsr12-1-pos-7-0.rwc1.attens.net [12.122.25
5.142]
8 19 ms 22 ms 20 ms rwcsbix12-3-1.attbi.com [63.241.85.242]
9 20 ms 18 ms 21 ms 192.168.64.6
10 20 ms 18 ms 18 ms 192.168.64.73
11 20 ms 18 ms 19 ms www.comcast.net [204.127.195.15]

Trace complete.

2005-08-06 16:38:19 EST: 8248 / 706
Your download speed : 8446346 bps, or 8248 kbps.
A 1031 KB/sec transfer rate.
Your upload speed : 723195 bps, or 706 kbps.

Re: [Connectivity] NorCal high pings, slow speeds

Sat, 06 Aug 2005 01:34:46 EDT

n1k08 : I had good speeds all day today, but now I am getting slower downloads and higer pings....just like before the real "outage"..slow speeds in the evenings.. . ...

Re: [Connectivity] NorCal high pings, slow speeds

Fri, 05 Aug 2005 21:22:14 EDT

elyrly : hi i just want to report that my connection has been fixed, i have 4.0mb download soild for 1 whole day now in the bay area. ping and tracert is still abit slow.

so for all the people that still are waiting your internet will come soon.

my fix:
not sure if it was this or just luck but i had 2 techs come out and check my line, both said that my computer wasn't the issue and the e-box had issues so the 2nd person told me to wait 2-3days for network guys to come out, sinces then its been working.

Also for those people that had it fixed call billing *HSI for your money bad because comcast has to suffer for our loss.

GOOD LUCK TO ALL

Re: [Connectivity] NorCal high pings, slow speeds

Fri, 05 Aug 2005 18:08:38 EDT

FSC729 : It is 3:04pm Aug 5, after a cold rebooting my router and modem, I am getting amazing download speeds. Hopefully comcast isn't playing tricks on us; giving us higher bandwidth during the middle of the day, making it appear as if everything is ok, and then during the evening experiencing bandwidth problems.

John G.

Re: [Connectivity] NorCal high pings, slow speeds

Fri, 05 Aug 2005 13:39:22 EDT

iceman420 : 2005-08-05 13:37:52 EST: 7702 / 712
Your download speed : 7887835 bps, or 7702 kbps.
A 962.8 KB/sec transfer rate.
Your upload speed : 729393 bps, or 712 kbps.

Lets see how long this lasts...Cant get too happy with comcast.

Re: [Connectivity] NorCal high pings, slow speeds

Fri, 05 Aug 2005 13:16:34 EDT

FSC729 : How can comcast expect to deliever faster broadband connections using the infrastructure built over 5 yrs ago.

Though comcast might upgrade the equipment at their offices, the equipment and transmission lines in my neighborhood appear to be the same as those installed originally. Also there is only a finite amount of bandwidth available in my neighborhood, and I have to share it with my neighbors, this means if someone gets faster broadband someone in my neighborhood will have to get slower broadband.

Personally I think comcast might have bit off more than they could chew, they had too many people in a short amount of time opting for the faster broadband, outstripping the capabilities of the neighborhood equipement.

John G.

Re: [Connectivity] NorCal high pings, slow speeds

Fri, 05 Aug 2005 12:28:01 EDT

netman881 : Sounds bad. Either Comcast doesn't have enough engineers to troubleshoot all issues or something.

Maybe request that refund for the outage. If people do this, it will get their attention.

Either with DSL or cable, I know there will be problems here and there. It's normal to have problems. But if there are too many problems, something is wrong.

I remember my brother used to have tons of problems with SBC DSL before.

Re: [Connectivity] NorCal high pings, slow speeds

Fri, 05 Aug 2005 11:12:38 EDT

unflickable : Here in San Rafael, I haven't had any service since Tuesday afternoon, and I'm not alone (I just happen to have dialup backup). The support people tell me there are 100 or so affected "areas" (nodes?) in the Bay Area with no service. They won't tell me anything else, of course, other than it looks really "bad."

Re: [Connectivity] NorCal high pings, slow speeds

Fri, 05 Aug 2005 04:04:52 EDT

GTI : At least back to normal for me for now here in Milpitas, 95035.

Tracing route to www.comcast.net [204.127.205.8]
over a maximum of 30 hops:

1 * * * Request timed out.
2 11 ms 10 ms 9 ms 12.244.25.145
3 11 ms 9 ms 11 ms 12.244.67.17
4 13 ms 13 ms 14 ms 12.244.72.206
5 72 ms 74 ms 71 ms gbr2-p50.sffca.ip.att.net [12.123.13.62]
6 80 ms 76 ms 77 ms tbr1-p012702.sffca.ip.att.net [12.122.11.69]
7 74 ms 74 ms 73 ms tbr1-cl1.cgcil.ip.att.net [12.122.10.5]
8 75 ms 72 ms 77 ms tbr1-cl1.n54ny.ip.att.net [12.122.10.1]
9 71 ms 71 ms 73 ms gbr1-p10.n54ny.ip.att.net [12.122.11.2]
10 72 ms 72 ms 74 ms gar1-p360.n54ny.ip.att.net [12.123.1.129]
11 74 ms 72 ms 71 ms mdf1-gsr12-2-pos-7-0.nyc3.attens.net [12.122.255
.162]
12 74 ms 76 ms 74 ms sccsbix11-1-6.attbi.com [63.240.64.38]
13 76 ms 74 ms 76 ms 192.168.72.2
14 73 ms 74 ms 75 ms 192.168.72.65
15 76 ms 77 ms 76 ms 192.168.201.11
16 73 ms 74 ms 71 ms www.comcast.net [204.127.205.8]

Trace complete.

Re: [Connectivity] NorCal high pings, slow speeds

Fri, 05 Aug 2005 03:27:24 EDT

elyrly : 1
16
14
12
15
11
34
19
19
22
77
92
79
79
82
85
All ms
Tracert google.com
are this numbers good?

Re: [Connectivity] NorCal high pings, slow speeds

Fri, 05 Aug 2005 02:52:42 EDT

Xzibit :

D:\>tracert google.com
 
Tracing route to google.com [216.239.39.99]
over a maximum of 30 hops:
 
  1    <1 ms     1 ms    <1 ms  192.168.0.1
  2     *        *        *     Request timed out.
  3    12 ms     9 ms     9 ms  12.244.25.161
  4    29 ms     9 ms     9 ms  12.244.67.17
  5   188 ms   206 ms   208 ms  12.244.72.210
  6   215 ms   218 ms   215 ms  tbr1-p012101.la2ca.ip.att.net [12.122.2.250]
  7   214 ms   214 ms   226 ms  ggr2-p300.la2ca.ip.att.net [12.123.29.1]
  8   208 ms   195 ms   197 ms  so-9-1.car4.LosAngeles1.Level3.net [4.68.127.137]
  9   210 ms   206 ms   202 ms  ae-1-51.bbr1.LosAngeles1.Level3.net [4.68.102.1]
 10   272 ms   261 ms   292 ms  as-1-0.bbr1.Washington1.Level3.net [4.68.128.201]
 11   265 ms   259 ms   242 ms  ae-11-55.car1.Washington1.Level3.net [4.68.121.146]
 12   245 ms   242 ms   232 ms  4.79.228.26
 13   245 ms   248 ms   254 ms  216.239.46.34
 14   250 ms   241 ms   233 ms  64.233.174.130
 15   258 ms   251 ms   243 ms  216.239.47.122
 16   241 ms   242 ms   276 ms  216.239.47.58
 17   262 ms   255 ms   244 ms  216.239.39.99
 
Trace complete.

Lovely.

--
Wonderful Thread

Re: [Connectivity] NorCal high pings, slow speeds

Fri, 05 Aug 2005 02:05:49 EDT

KLockheed : I've had Comcast for over a year with only a couple of bad sessions, this week has been the worst by far. But if it clears up and if the claim of 6m comes thru, it will be worth it. But... at $20 a month, DSL is looking nice again.

Re: [Connectivity] NorCal high pings, slow speeds

Fri, 05 Aug 2005 02:02:07 EDT

anon : I just set up Comcast in SF this weekend. I have Charter up in Tahoe and that generally works great. I was having 400-1000ms pings the moment I set it up. I was like, "what the hell is going on." Finally after 3 calls, I got Comcast to admit that there was a problem.

I was pissed when the first time I called and they told me everything was working normally. If dial-up speeds are normal, then I'm going to DSL.

Anyway seems to be resolved for me today. Pings to google, yahoo, etc. are in the 20ms range.

Re: [Connectivity] NorCal high pings, slow speeds

Fri, 05 Aug 2005 02:00:58 EDT

KLockheed : »www.comcast.net/help/

Scheduled Maintenance
(Comcast Engineers will be performing network maintenance in your area. This may temporarily affect your Internet connection. We apologize for any inconvenience this may cause. This outage was logged at : 8/5/2005 11:28:00 PM EDT.)

:(

Re: [Connectivity] NorCal high pings, slow speeds

Fri, 05 Aug 2005 01:55:40 EDT

KLockheed : Iceman (et al),

Yeah, I had good speed for a while, got knocked off (my modem has a faulty power supply, I need to replace, of course comcast won't bring or mail me one I have to bring it to them.)

After that I'm getting 350ms+

:mad:

Re: [Connectivity] NorCal high pings, slow speeds

Fri, 05 Aug 2005 01:38:30 EDT

anon : I think it might have something to do with the router. I have
2 routers, an old Linksys .11b router and a newer WRT54G
router. I was getting very slow ping times with the WRT54G,
so finally I put the old one in its place and VOILA the
problems went away. I cannot explain it - even reset the
WRT54G to defaults, but that didn't help.

I tried calling Comcast yesterday, but the lady had the stock
Comcast reply - disconnect your router and then call us back!

Arggghh

Re: [Connectivity] NorCal high pings, slow speeds

Fri, 05 Aug 2005 00:42:54 EDT

elyrly : bibbob i had the opposite, it works better with my router, i'm getting around 20-32ms now not great still contacting comcast about the issue,

to solve the problem for all of us is to make comcast loss money. thats the only way

Re: [Connectivity] NorCal high pings, slow speeds

Fri, 05 Aug 2005 00:41:02 EDT

anon : Could this be related to Comcast blocking access from behind
routers? I had this problem yesterday and tried connecting my
laptop directly behind the cable modem - ping times were just
fine.

Connecting my laptop through my router had horrible pings.

Check this out:

»www.cable-modems.org/forum/read.···97&t=497

Re: [Connectivity] NorCal high pings, slow speeds

Fri, 05 Aug 2005 00:22:43 EDT

saratoga66 : I have had this problem every evening since late June but this past week everything has been good.

2005-08-05 00:01:00 EST: 10979 / 660
Your download speed : 11243346 bps, or 10979 kbps.
A 1372.4 KB/sec transfer rate.
Your upload speed : 676628 bps, or 660 kbps.

Pinging www.yahoo.akadns.net [66.94.230.34] with 32 bytes of data:

Reply from 66.94.230.34: bytes=32 time=16ms TTL=50
Reply from 66.94.230.34: bytes=32 time=13ms TTL=51
Reply from 66.94.230.34: bytes=32 time=14ms TTL=50
Reply from 66.94.230.34: bytes=32 time=14ms TTL=51

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 23:58:41 EDT

n1k08 : 450+ pings still!!

what bullshit, and comcast is the only provider in my area!!

Just a tip, if you want a refund you should call your local office, they will give your money back much sooner than the hq.

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 23:41:37 EDT

iceman420 : Ok Klockheed now look...

1 2 ms 1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 15 ms 13 ms 8 ms 12.244.98.113
4 263 ms 264 ms 261 ms 12.244.67.201
5 271 ms 279 ms 263 ms 12.244.72.206
6 256 ms 260 ms 281 ms gbr1-p70.sffca.ip.att.net [12.123.13.58]
7 244 ms 246 ms 242 ms tbr1-p012402.sffca.ip.att.net [12.122.11.65]
8 268 ms 283 ms 291 ms ggr2-p300.sffca.ip.att.net [12.123.13.190]
9 285 ms 313 ms 286 ms att-gw.sea.level3.net [192.205.32.206]
10 271 ms 281 ms 279 ms ge-7-2.ipcolo1.SanJose1.Level3.net [4.68.123.137
]
11 297 ms 302 ms 327 ms 4.79.216.58
12 304 ms 298 ms 339 ms 66.249.94.25
13 308 ms 320 ms 316 ms 216.239.49.97
14 329 ms 312 ms 311 ms 216.239.57.99

Trace complete.

Tracing route to comcast.net [204.127.205.8]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 14 ms 25 ms 14 ms 12.244.98.113
4 243 ms 286 ms 282 ms 12.244.67.201
5 280 ms 261 ms 262 ms 12.244.72.210
6 353 ms 374 ms 344 ms gbr5-p40.sffca.ip.att.net [12.122.2.254]
7 367 ms 383 ms 349 ms tbr1-p013501.sffca.ip.att.net [12.122.11.73]
8 330 ms 328 ms 317 ms tbr1-cl1.cgcil.ip.att.net [12.122.10.5]
9 332 ms 347 ms 323 ms tbr1-cl1.n54ny.ip.att.net [12.122.10.1]
10 346 ms 367 ms 353 ms gbr1-p10.n54ny.ip.att.net [12.122.11.2]
11 355 ms 341 ms 336 ms gar1-p360.n54ny.ip.att.net [12.123.1.129]
12 331 ms 341 ms 345 ms mdf1-gsr12-2-pos-7-0.nyc3.attens.net [12.122.255
.162]
13 347 ms 363 ms 361 ms 63.240.64.102
14 370 ms 369 ms 352 ms 192.168.72.69
15 370 ms 370 ms 366 ms 192.168.201.11
16 372 ms 380 ms 364 ms www.comcast.net [204.127.205.8]

Trace complete.

Very unreliable.......

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 22:59:09 EDT

KLockheed : Iceman... its not Comcast on that one, there's a problem between Comcast and Yahoo now. Example:
3 12 ms 9 ms 9 ms 12.244.67.17
4 10 ms 27 ms 9 ms 12.244.72.210
5 24 ms 19 ms 25 ms tbr1-p012101.la2ca.ip.att.net [12.122.2.250]
6 19 ms 19 ms 18 ms gar4-p300.la2ca.ip.att.net [12.123.28.202]
7 25 ms 26 ms 25 ms idf26-gsr12-1-pos-7-0.rwc1.attens.net [12.122.25
5.142]
8 25 ms 27 ms 30 ms rwcsbix12-3-1.attbi.com [63.241.85.242]
9 35 ms 18 ms 19 ms 192.168.64.6
10 26 ms 28 ms 27 ms 192.168.64.73
11 19 ms 17 ms 20 ms www.comcast.net [204.127.195.15]

No problems... however when I tracert to yahoo...

3 10 ms 11 ms 9 ms 12.244.67.17
4 30 ms 18 ms 12 ms 12.244.72.206
5 71 ms 73 ms 72 ms gbr1-p70.sffca.ip.att.net [12.123.13.58]
6 75 ms 73 ms 82 ms tbr2-p012401.sffca.ip.att.net [12.122.11.81]
7 82 ms 83 ms 74 ms tbr1-cl2.sl9mo.ip.att.net [12.122.10.41]
8 74 ms 73 ms 84 ms tbr1-cl4.wswdc.ip.att.net [12.122.10.29]
9 72 ms 72 ms 73 ms gar1-p300.ascva.ip.att.net [12.123.8.49]
10 * * * Request timed out.
11 73 ms 74 ms 71 ms vlan220-msr2.dcn.yahoo.com [216.115.96.165]
12 79 ms 71 ms 70 ms ge5-2.bas2-m.dcn.yahoo.com [216.109.120.199]
13 73 ms 89 ms 70 ms w2.rc.vip.dcn.yahoo.com [216.109.112.135]

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 22:17:24 EDT

netman881 : Just ran a speed test and my speeds are close to d/l 3.941 mbps and u/l is 362K.

Fremont, CA 94555

Appears ok for me :)

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 20:59:39 EDT

iceman420 : my connex was fine 20mins ago hitting a lil over 900kbs and now its going back to shit

1 1 ms 1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 14 ms 15 ms 17 ms 12.244.98.113
4 65 ms 51 ms 53 ms 12.244.67.201
5 37 ms 56 ms 93 ms 12.244.72.206
6 134 ms 120 ms 119 ms gbr1-p70.sffca.ip.att.net [12.123.13.58]
7 122 ms 125 ms 127 ms tbr2-p012401.sffca.ip.att.net [12.122.11.81]
8 127 ms 127 ms 121 ms tbr1-cl2.sl9mo.ip.att.net [12.122.10.41]
9 132 ms 126 ms 126 ms tbr1-cl4.wswdc.ip.att.net [12.122.10.29]
10 124 ms 123 ms 120 ms gar1-p300.ascva.ip.att.net [12.123.8.49]
11 * * * Request timed out.
12 133 ms 141 ms 127 ms ae1.p400.msr1.dcn.yahoo.com [216.115.96.181]
13 140 ms 141 ms 135 ms ge7-2.bas1-m.dcn.yahoo.com [216.109.120.201]
14 195 ms 169 ms 165 ms w2.rc.vip.dcn.yahoo.com [216.109.112.135]

Trace complete.

still cant game with that damn lag.

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 20:27:28 EDT

netman881 : I'm on the 24.6.81 network...

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 19:51:40 EDT

anon : Sacramento, 95862

Ping to Yahoo.com
Packets: Sent = 1493, Received = 1445, Lost = 48 (3% loss),
Approximate round trip times in milli-seconds:
Minimum = 14ms, Maximum = 147ms, Average = 26ms

1 4 ms 1 ms 1 ms 192.168.1.1
2 11 ms 20 ms 12 ms 10.183.32.1
3 14 ms 18 ms 41 ms 12.244.118.33
4 11 ms 11 ms 46 ms 12.244.69.129
5 21 ms 16 ms 21 ms 12.127.33.45
6 22 ms 19 ms 28 ms gbr5-p30.sffca.ip.att.net [12.123.13.158]
7 23 ms 48 ms 15 ms 12.122.80.66
8 20 ms 19 ms 15 ms att-gw.sea.level3.net [192.205.32.206]
9 35 ms 20 ms 40 ms ge-11-2.ipcolo3.SanJose1.Level3.net [4.68.123.171]

10 29 ms 20 ms 38 ms unknown.Level3.net [64.152.69.30]

11 19 ms 61 ms 23 ms UNKNOWN-66-218-82-217.yahoo.com [66.218.82.217]

12 21 ms 15 ms 20 ms w2.rc.vip.scd.yahoo.com [66.94.234.13]

Trace complete.

Much better than yestrday, i was getting 300-500 ping all day long :(

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 19:12:28 EDT

anon : Netman, I think you are right on about overselling. I've been a Fremont cable modem user since it was still TCI/@home. I recall some times where connections speeds would diminish in the evening when everyone comes home.

That said, I'm stuck in the 24.6 block and having all the same pains as others. Here's to hoping they get this ironed out. Things worked great for a long time for me. I got spoiled.

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 18:50:45 EDT

netman881 : I'm in Fremont 94555.

My speeds were close to 4mbps in the morning hours but as the afternoon hours rolled around, it dropped under 164Kbs - 1.2mbs.

Now it's 164Kbs barely.

Is the cabling ISP oversold with too many subscribers?

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 18:35:14 EDT

anon : Fixed moments ago??

Re: [Connectivity] Comcast Sucks Again Thurs Aft.

Thu, 04 Aug 2005 18:09:02 EDT

elyrly : i just restarted my modem and get some faster speeds, but its not constant. so i'm going to keep on calling and complaining, 2 techs came out to my house and nothing, the last one said he was going to bring out a network guy not sure what that means but we will see.

Re: [Connectivity] Comcast Sucks Again Thurs Aft.

Thu, 04 Aug 2005 17:53:56 EDT

JoeyDee : This morning speeds were back up again. Since about 1PM California time it's even worse than yesterday...

I gotta find a different way to do this. I'm an outside sales guy and work out of a home office. I just can't depend on Comcast anymore.

1 1 ms 1 ms 1 ms 192.168.1.1
2 9 ms 9 ms 9 ms 10.149.0.1
3 9 ms 9 ms 10 ms 12.244.100.225
4 14 ms 9 ms 10 ms 12.244.67.169
5 10 ms 14 ms 11 ms 12.244.67.14
6 1117 ms 1124 ms 1127 ms 12.244.72.206
7 1177 ms 1174 ms 1173 ms gbr1-p70.sffca.ip.att.net [12.123.13.58]
8 1173 ms 1169 ms 1178 ms tbr2-p012401.sffca.ip.att.net [12.122.11.81]
9 1179 ms 1177 ms 1175 ms tbr1-cl2.sl9mo.ip.att.net [12.122.10.41]
10 1176 ms 1178 ms 1179 ms tbr1-cl4.wswdc.ip.att.net [12.122.10.29]
11 1173 ms 1173 ms 1168 ms gar1-p300.ascva.ip.att.net [12.123.8.49]
12 * * * Request timed out.
13 1170 ms 1171 ms 1174 ms vlan220-msr2.dcn.yahoo.com [216.115.96.165]
14 1165 ms 1169 ms 1169 ms ge5-2.bas1-m.dcn.yahoo.com [216.109.120.151]
15 1172 ms 1170 ms 1169 ms w2.rc.vip.dcn.yahoo.com [216.109.112.135]

Trace complete.

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 17:14:35 EDT

Longinus00 : The ping times were decent earlier today (8-4-05) but now that it's turning into the afternoon the ping times are steadily degrading. Right now it's in the 300 range and it will no doubt be another night of 1+ second ping times if this keeps up. 12.244.72.206 is once again causing a huge bottleneck in traceroute so I guess I'll be doing my internet browsing elsewhere today.

***Update***

Not but 20 minutes after I posted this message the pings rocketed up and I'm now comfortably over 1second pings and average around 1200ms.

Tracing route to comcast.net [63.240.76.72]
over a maximum of 30 hops:
 
  1     *        *        *     Request timed out.
  2     9 ms     9 ms     7 ms  12.244.25.145
  3     9 ms     9 ms     8 ms  12.244.67.17
  4  1157 ms  1150 ms  1144 ms  12.244.72.206
  5  1208 ms  1210 ms  1213 ms  gbr1-p70.sffca.ip.att.net [12.123.13.58]
  6  1217 ms  1219 ms  1213 ms  tbr1-p012402.sffca.ip.att.net [12.122.11.65]
  7  1216 ms  1218 ms  1213 ms  tbr1-cl1.cgcil.ip.att.net [12.122.10.5]
  8  1217 ms  1216 ms  1214 ms  tbr1-cl1.n54ny.ip.att.net [12.122.10.1]
  9  1243 ms  1227 ms  1211 ms  gar5-p300.n54ny.ip.att.net [12.123.3.9]
 10  1213 ms  1213 ms  1215 ms  mdf1-gsr12-2-pos-6-0.nyc3.attens.net [12.122.255.130]
 11  1213 ms     *     1212 ms  sccsbix12-1-4.attbi.com [63.240.64.46]
 12     *     1221 ms  1213 ms  192.168.72.73
 13  1211 ms     *        *     192.168.201.12
 14  1218 ms  1208 ms  1212 ms  www.comcast.net [63.240.76.72]
 
Trace complete.

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 16:00:58 EDT

anon : I'm in Vallejo and the Comcast connections have been all over the place recently. From around Weds. of last week through the weekend, I was seeing dramatic downstream speed drops in the 1300 - 2000 range from mid-afternoon into late evening. I called CC on Sunday and the rep got unacceptable ping times to my cable modem. He filed a report with the network group. On Monday afternoon, I power cycled the modem just for the heck of it and started to get DL speeds consistently in the 4500-4600 range with some bursts up to 5000. My previous high had been around 4100. That lasted until yesterday night when my speed dropped horribly and got as low as 330. Early this morning it was back up to 4000+ but we'll see what happens later today.

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 14:04:31 EDT

iamiles0 : santa clara, ca

just my two bits...i've been using dsl the previous ten years or so (linkline in socal)...very few issues. this is my first time with cable service and in norcal, lots of headache so far. comcast customer service is not very helpful at all. they seem too busy correcting my bits and bytes than telling me about the connection problem and what is being done to fix it.

so far, everything seems okay. later tonight might not be so okay... i've been having connection issues since i got the service last year this month. from existing cable issue running underneath my place (cable too small?) to outages issue since june of this year. so far, i have at least 5 technicians to check on various issues and most of them have caused more problems. one technician put a hole in the wall behind my front door...he was going to run the cable across the front door (high traffic), not too smart.

luckily for me, the last fella fixed all my line issues. i can't help but feel more headaches are still ahead of me with comcast. i am looking for dsl service...

Tracing route to dns-mdfd.csulb.edu [134.139.1.2]
over a maximum of 30 hops:

1 4 ms 1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 8 ms 9 ms 9 ms 12.244.25.145
4 8 ms 9 ms 11 ms 12.244.67.17
5 14 ms 11 ms 12 ms 12.244.72.206
6 14 ms 11 ms 21 ms gbr2-p50.sffca.ip.att.net [12.123.13.62]
7 14 ms 12 ms 18 ms tbr2-p012701.sffca.ip.att.net [12.122.11.85]
8 16 ms 12 ms 16 ms ggr1-p3100.sffca.ip.att.net [12.122.11.230]
9 18 ms 40 ms 67 ms 64.200.151.17
10 16 ms 14 ms 14 ms sntcca1wcx1-pos5-0.wcg.net [64.200.240.129]
11 40 ms 27 ms 26 ms anhmca1wcx3-pos3-0-oc192.wcg.net [64.200.240.109
]
12 27 ms 50 ms 28 ms lsanca3lcx1-pos12-0-oc48.wcg.net [64.200.249.54]

13 26 ms 45 ms 25 ms lsanca3lcx1-ceic-14-0.wcg.net [64.200.200.50]
14 28 ms 27 ms 27 ms dc-lax-dc2--inet-lax-isp-ge--2.cenic.net [137.16
4.22.50]
15 50 ms 28 ms 29 ms dc-tus-dc1--lax-dc2-pos.cenic.net [137.164.22.43
]
16 37 ms 30 ms 28 ms dc-csulongbeach-oc3--tus-dc1.cenic.net [137.164.
33.247]
17 29 ms 29 ms 32 ms 134.139.198.35
18 34 ms 30 ms 30 ms 134.139.198.51
19 35 ms 33 ms 32 ms dns-mdfd.csulb.edu [134.139.1.2]

Trace complete.

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 12:09:26 EDT

koitsu : Even though it is likely unrelated, the timing of these two events is uncanny:

I posted a similar issue over on the SBC/Pacbell Northern California forum: »[General] SBC NorCal routers being DoS'd?

Please note that my findings (for SBC) show that whatever problem started happening at about 2110 (9:10pm PDT) or so, which is MUCH later than when iceman420 mentioned the issue with Comcast.

However, it could be that these issues are fibre-related. Has anyone checked with fibre carriers such as OnFiber to see if there was an outage or maintenance of some kind last night?

Very peculiar regardless.
--
Making life hard for others since 1977. In memory of 2005...

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 11:03:52 EDT

cj21 : wait until tonight when we suffer all over again

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 10:19:53 EDT

anon : Well after having abysmal speeds over the past couple days and talking to a rep in canada late last night, I woke to fairly normal speeds. Thx to Comcast for getting it fixed...

Tracing route to www.comcast.net [204.127.205.8]
over a maximum of 30 hops:

1 * * * Request timed out.
2 13 ms 15 ms 14 ms 12.244.24.225
3 14 ms 13 ms 14 ms 12.244.72.210
4 74 ms 74 ms 73 ms 12.122.2.254
5 77 ms 76 ms 74 ms 12.122.11.73
6 73 ms 78 ms 99 ms 12.122.10.5
7 77 ms 77 ms 74 ms 12.122.10.1
8 74 ms 74 ms 74 ms 12.123.3.9
9 81 ms 73 ms 74 ms 12.122.255.130
10 79 ms 78 ms 79 ms 63.240.64.46
11 77 ms 76 ms 79 ms 192.168.72.73
12 78 ms 73 ms 74 ms 192.168.201.11
13 75 ms 76 ms 77 ms 204.127.205.8

Trace complete.

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 05:39:11 EDT

shorto85 : All seems well where I am... but its late here so I will give it a try a couple of times tomorrow and see how it is.

Tracing route to www.comcast.net [204.127.195.15]
over a maximum of 30 hops:

1 9 ms 10 ms 20 ms 10.184.24.1
2 12 ms 9 ms 11 ms 12.244.16.129
3 8 ms 9 ms 9 ms 12.244.69.185
4 15 ms 13 ms 15 ms 12.127.33.45
5 47 ms 29 ms 19 ms gbr6-p30.sffca.ip.att.net [12.123.13.162]
6 13 ms 17 ms 15 ms 12.123.13.178
7 16 ms 15 ms 14 ms idf22-gsr12-1-pos-6-0.rwc1.attens.net [12.122.25
5.222]
8 23 ms 15 ms 17 ms rwcsbix12-3-1.attbi.com [63.241.85.242]
9 15 ms 14 ms 15 ms 192.168.64.6
10 13 ms 16 ms 15 ms 192.168.64.77
11 13 ms 13 ms 14 ms www.comcast.net [204.127.195.15]

Trace complete.

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 04:06:40 EDT

ricenoodles4 : It's just weird that a friend of mines lives only 5 mins away from me is dling at 800kbps while im here at 5kps...this is complete bull!

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 03:48:01 EDT

GTI : Since Yesterday ....... In Milpitas 95035

Tracing route to www.comcast.net [63.240.76.72]
over a maximum of 30 hops:

1 * * * Request timed out.
2 49 ms 58 ms 10 ms 12.244.25.145
3 10 ms 12 ms 25 ms 12.244.67.17
4 818 ms 756 ms 765 ms 12.244.72.206
5 856 ms 838 ms 881 ms gbr1-p70.sffca.ip.att.net [12.123.13.58]
6 842 ms 810 ms 845 ms tbr1-p012402.sffca.ip.att.net [12.122.11.65]
7 817 ms 796 ms 801 ms tbr1-cl1.cgcil.ip.att.net [12.122.10.5]
8 799 ms 863 ms 802 ms tbr1-cl1.n54ny.ip.att.net [12.122.10.1]
9 795 ms 803 ms 798 ms gar5-p300.n54ny.ip.att.net [12.123.3.9]
10 820 ms 823 ms 829 ms mdf1-gsr12-2-pos-6-0.nyc3.attens.net [12.122.255
.130]
11 807 ms 806 ms 806 ms sccsbix12-1-4.attbi.com [63.240.64.46]
12 805 ms 851 ms 825 ms 192.168.72.73
13 840 ms 840 ms 843 ms 192.168.201.12
14 858 ms 866 ms 851 ms www.comcast.net [63.240.76.72]

Trace complete.

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 03:19:50 EDT

Xzibit : I had that problem for 5 weeks straight. Starting in late June. My problem was resolved thursday, and I noticed that as SOON as mine got resolved (or my area atleast) you guys start having problems.
--
Wonderful Thread

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 03:18:37 EDT

anon : This is old news.Been going on since june.

»I got the Hop 5 Blues again

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 03:13:14 EDT

clipse : bad tonight

Tracing route to comcast.com [164.109.28.3]
over a maximum of 30 hops:

1 10 ms 12 ms 11 ms 10.153.0.1
2 9 ms 10 ms 10 ms 12.244.96.161
3 224 ms 223 ms 223 ms 12.244.3.53
4 218 ms 222 ms 221 ms 12.124.35.65
5 219 ms 219 ms 220 ms gbr6-p80.sffca.ip.att.net [12.123.13.154]
6 213 ms 216 ms 214 ms 12.122.80.57
7 232 ms 237 ms 234 ms att-gw.ashburn.eli.net [192.205.32.74]
8 225 ms 225 ms 240 ms 0.so-2-0-0.XL2.SCL2.ALTER.NET [152.63.57.102]
9 288 ms 288 ms 286 ms 0.so-6-0-0.XL2.DCA6.ALTER.NET [152.63.38.74]
10 280 ms 282 ms 288 ms 0.so-7-0-0.GW6.DCA6.ALTER.NET [152.63.41.225]
11 293 ms 297 ms 300 ms digex-gw.customer.alter.net [157.130.214.102]
12 291 ms 292 ms 293 ms vlan39.dca2a-fdisa-sw1-msfc1.netsrv.digex.net [1
64.109.3.149]
13 290 ms 293 ms 297 ms 164.109.31.219
14 297 ms 297 ms 294 ms 164.109.28.3

Trace complete.

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 03:11:21 EDT

TrueAudio : This has been going on for quite some time now. I'm surprised its continued for this long..

My ip switched over to the 67.x.x.x from the 24.x.x.x after i came home to no cable service one afternoon, about a week ago. And my latency went down dramatically. It gets up to about 100ms to local servers from 5-11 but its no where near as bad as the 400ms i was getting the 24.x.x.x ip that few months. Who knows if this has anything to do with it... Just an observation.

But, yeah.. it hasn't been stable in over 2 months, thats a long time to "troubleshoot" a problem. And one thats practically effecting the whole Bay Area and surrounding areas.. Thats not exactly a small area. I wonder if switching from SAS to Bedrock had anything to do with this..

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 02:43:30 EDT

beetman : I have been dealing with hi pings for the past 6 days. I call comcast 3x a day. today i theoretically got someone to take a look at the problems they're having in redding area. And after every single call to techs, I call billing and get one more day credit. So far, I've gotten a free week. Of course, I have virtually no broadband speed, but if enough people start demanding their money back....the 12.244.3.53, and the one before it. THAT's been the prblem every day. I had this same prob in March. Same time every day ping would go thru the roof. Until about 1AM. Comcast kept telling me that it was MY computer (riiiight). THey stayed with that story until it was news in the local media. You have to push these people.

There is a large tie-up in North Cali end of July/August.

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 02:27:33 EDT

iceman420 : 1 1 ms 1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 12 ms 9 ms 9 ms 12.244.98.113
4 82 ms 86 ms 84 ms 12.244.67.201
5 991 ms 1011 ms 998 ms 12.244.72.206
6 1073 ms 1064 ms 1092 ms gbr1-p70.sffca.ip.att.net [12.123.13.58]
7 1102 ms 1096 ms 1089 ms tbr2-p012401.sffca.ip.att.net [12.122.11.81]
8 1059 ms 1109 ms 1091 ms tbr1-cl2.sl9mo.ip.att.net [12.122.10.41]
9 1050 ms 1046 ms 1045 ms tbr1-cl4.wswdc.ip.att.net [12.122.10.29]
10 1024 ms 1059 ms 1070 ms gar1-p300.ascva.ip.att.net [12.123.8.49]
11 * * * Request timed out.
12 1038 ms 1042 ms 1072 ms vlan200-msr1.dcn.yahoo.com [216.115.96.161]
13 1045 ms 1095 ms 1035 ms ge7-1.bas2-m.dcn.yahoo.com [216.109.120.207]
14 1032 ms 1044 ms 1043 ms w2.rc.vip.dcn.yahoo.com [216.109.112.135]

Trace complete.

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 01:52:38 EDT

anon : Here are my numbers, so you'all got it good compared to me. Nice guy in Canada told me they are aware and try again in the morn...

1 * * * Request timed out.
2 13 ms 17 ms 19 ms 12.244.24.225
3 977 ms 952 ms 960 ms 12.244.72.206
4 1031 ms 1031 ms 1014 ms 12.123.13.62
5 992 ms 989 ms 992 ms 12.122.11.85
6 1017 ms 1022 ms 1035 ms 12.122.10.41
7 1024 ms 995 ms 1002 ms 12.122.10.29
8 1012 ms 1028 ms 1042 ms 12.123.8.49
9 * * * Request timed out.
10 1004 ms 1022 ms 1034 ms 216.115.96.189
11 1026 ms 1018 ms 1016 ms 206.190.33.93
12 1022 ms 1039 ms 1027 ms 68.142.226.45

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 01:36:54 EDT

KLockheed : Spoke with CSR... got a copy/paste:

ND001581549
Customers may experience slow speed/intermittent connection affecting the Bay Area market.

Asked about reimbursement (given that I could be speeding along with a 56k modem even better than present speed)...

At this time, Comcast is experiencing an issue in your area. I do apologize for the Inconvenience, although I do not have an ETA on when this issue will be resolved. For credits, Comcast does not provide credits for slow connectivity/intermittent connection, however does apply credis to the account due to downtime, if the connection has been down for more than 24 consecutive hours.

I guess one has to have NO connectivity for them to consider it 'downtime', simply irresponsible. 2 days with this kind of service is worse than down time, at least with downtime you don't have the 'appearance' of a working connection that is useless for just about anything.

On a postive note, last tracert indicate some tiny measure of improvement.

2 10 ms 9 ms 9 ms 12.244.25.161
3 14 ms 20 ms 9 ms 12.244.67.17
4 10 ms 9 ms 9 ms 12.244.72.210
5 978 ms 968 ms * tbr1-p012101.la2ca.ip.att.net [12.122.2.250]
6 872 ms 901 ms 932 ms gar4-p300.la2ca.ip.att.net [12.123.28.202]
7 964 ms 956 ms 971 ms idf26-gsr12-1-pos-7-0.rwc1.attens.net [12.122.255.142]
8 46 ms 43 ms 45 ms rwcsbix12-3-1.attbi.com [63.241.85.242]
9 48 ms 49 ms 69 ms 192.168.64.6
10 970 ms 972 ms 951 ms 192.168.64.73
11 44 ms 47 ms 48 ms www.comcast.net [204.127.195.15]

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 01:26:07 EDT

anon : This extmrely piss's me off. THE SUPPORT KNOW"S NOTHiNG!!!!! they told me to have a tech come out. He came out, tested signal quality, then left( said everything was good).

Pinging theplanet.com [216.185.111.40] with 32 bytes of data:
 
Reply from 216.185.111.40: bytes=32 time=1334ms TTL=240
Reply from 216.185.111.40: bytes=32 time=1343ms TTL=240

hopefully it will goto 1337 :D. but seirouisly, i am disaponted, there is nothing that i know of we can do. Calling the ***** wont do antyhing. Having tech's come out does nothing. They just blow you off. I dont know what to do. BF2. I am in the state of mind to goto there datacenter, and set on fire the att datacenter or whatever 56k conenction they use. I live in vallejo California. We should go protest. THis has been happinging all month, during the prime time. Its 10:23 right now. extmrely disatisfied. going to switch over to sonic here soon, but i think we need to teach comcast a lesson. i am seriosly considering going to the datacenter and breaking that box with my bare hands. Dont be suprised if it happens.\

It's worse now than last night....

Thu, 04 Aug 2005 01:21:22 EDT

JoeyDee : Two days now... This really, really sucks...

I'm slower than dial up now...

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 01:19:40 EDT

joekuz : Don't bother with trying to get a different ip. I have tried the 67.xx 24.xx and now 69.xx with no difference. They're obviously doing some major repair just wish they would alternate route everyone around the problem maybe through Seattle or something?

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 00:51:54 EDT

netman881 : Another unhappy customer in Fremont. :(

If they can't fix it over 1 week, I'm getting DSL.

C:\Documents and Settings\all>tracert -d www.yahoo.akadns.net

Tracing route to www.yahoo.akadns.net [66.94.230.46]
over a maximum of 30 hops:

1 2 ms 8 ms 1 ms xx.xx.xx.xx
2 13 ms 10 ms 12 ms xx.xx.xx.xx
3 14 ms 12 ms 9 ms 12.244.101.33
4 10 ms 14 ms 12 ms 12.244.67.165
5 12 ms 11 ms 12 ms 12.244.67.14
6 965 ms 988 ms 1034 ms 12.244.72.206
7 1010 ms 990 ms 930 ms 12.123.13.58
8 920 ms 923 ms 938 ms 12.122.11.81
9 964 ms 988 ms 976 ms 12.123.13.194
10 971 ms 977 ms 975 ms 209.0.227.29
11 979 ms 987 ms 1040 ms 4.68.123.75
12 973 ms 931 ms 920 ms 64.152.69.30
13 924 ms 928 ms 945 ms 66.218.82.217
14 946 ms 953 ms 962 ms 66.94.230.46

Trace complete.

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 00:31:03 EDT

Longinus00 : Looks like it's just us unlucky folks in the 24.6.x.x netblock that got the short straw. I wonder if I could just keep change the router mac and renewing my ip from the dhcp server until i got one that wasn't hosed...

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 00:15:30 EDT

gusbumper : I am on the 24.6. block and I am crawling right now ......

not around during the day so I have no history to report though my wife says she did a couple emails no problem ;)

called some friends a few blocks away a 1/2 hour ago and they have comcast and say all is good .......

that's it .. just a quick report

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 00:12:17 EDT

hpkuo : Mine is 24.7.xxx.xxx

Re: [Connectivity] NorCal high pings, slow speeds

Thu, 04 Aug 2005 00:04:17 EDT

Longinus00 : You're lucky that you haven't run into the spat of horrendous latency that me and apparently quite a few others are dealing with.

In regards to what was posted earlier in this thread, are all the people that don't currently have any problems with comcast in the bay area on the 24.6.xxx.xxx netblock or another one such as 67.180.xxx.xxx as was mentioned earlier in this thread?

Re: [Connectivity] NorCal high pings, slow speeds

Wed, 03 Aug 2005 23:59:14 EDT

anon : Tracing route to www.yahoo.akadns.net [66.94.230.49]
over a maximum of 30 hops:

1 14 ms 15 ms 12 ms xxxxxxx
2 13 ms 12 ms 12 ms xxxxxxx
3 14 ms 15 ms 14 ms 12.244.67.169
4 12 ms 15 ms 12 ms 12.244.67.14
5 852 ms 838 ms 844 ms 12.244.72.206
6 859 ms 865 ms 882 ms gbr1-p70.sffca.ip.att.net [12.123.13.58]
7 879 ms 861 ms 851 ms tbr2-p012401.sffca.ip.att.net [12.122.11.81]
8 879 ms 853 ms 848 ms 12.122.80.57
9 838 ms 846 ms 846 ms so-8-1.car3.SanJose1.Level3.net [209.0.227.29]
10 853 ms 866 ms 862 ms ge-10-0.ipcolo3.SanJose1.Level3.net [4.68.123.1
]
11 864 ms 864 ms 859 ms unknown.Level3.net [64.152.69.30]
12 843 ms 851 ms 852 ms UNKNOWN-66-218-82-219.yahoo.com [66.218.82.219]

13 859 ms 875 ms 867 ms p18.www.scd.yahoo.com [66.94.230.49]

Trace complete.

It's been like this since yesterday.

Re: [Connectivity] NorCal high pings, slow speeds

Wed, 03 Aug 2005 23:50:35 EDT

reclinerhead : One more thing... I've had 2 techs out already doing their usual useless thing. Tonight I gave up and called to cancel both my HSI and cable tv service.

I laid into the poor lady on the phone (but respectfully), explaining the crap service I've put up with for the last month (the usual latency from 5pm-midnight).

She offered to make me an appointment with one of the network engineers who will be out at 2pm tomorrow... no 4 hour window this time. Not getting my hopes up.

Figures that Utah is to blame for this! j/k

Re: [Connectivity] NorCal high pings, slow speeds

Wed, 03 Aug 2005 23:46:07 EDT

reclinerhead : All is NOT well in Monterey (cry)

Tracing route to comcast.net [63.240.76.72]
over a maximum of 30 hops:

1 * * * Request timed out.
2 * * * Request timed out.
3 10 ms 12 ms 11 ms 12.244.98.113
4 117 ms 111 ms 113 ms 12.244.67.201
5 887 ms 904 ms 890 ms 12.244.72.206
6 924 ms 907 ms 907 ms gbr2-p50.sffca.ip.att.net [12.123.13.62]
7 932 ms 964 ms 960 ms tbr1-p012702.sffca.ip.att.net [12.122.11.69]
8 936 ms 935 ms 953 ms tbr1-cl1.cgcil.ip.att.net [12.122.10.5]
9 949 ms 969 ms 964 ms tbr1-cl1.n54ny.ip.att.net [12.122.10.1]
10 958 ms 952 ms 946 ms gbr1-p10.n54ny.ip.att.net [12.122.11.2]
11 940 ms 984 ms 952 ms gar1-p360.n54ny.ip.att.net [12.123.1.129]
12 945 ms 967 ms 960 ms mdf1-gsr12-2-pos-7-0.nyc3.attens.net [12.122.255.162]
13 967 ms 965 ms 954 ms sccsbix11-1-6.attbi.com [63.240.64.38]
14 1011 ms 941 ms 927 ms 192.168.72.2
15 959 ms 971 ms 957 ms 192.168.72.65
16 965 ms 952 ms 935 ms 192.168.201.12
17 944 ms 946 ms 955 ms www.comcast.net [63.240.76.72]

Trace complete.

Re: [Connectivity] NorCal high pings, slow speeds

Wed, 03 Aug 2005 23:22:18 EDT

hpkuo : All's well for me in Cupertino

--------------------------------------------------------
Pinging www.comcast.net [204.127.205.8] with 32 bytes of data:

Reply from 204.127.205.8: bytes=32 time=93ms TTL=50
Reply from 204.127.205.8: bytes=32 time=75ms TTL=50
Reply from 204.127.205.8: bytes=32 time=76ms TTL=50
Reply from 204.127.205.8: bytes=32 time=74ms TTL=50

Ping statistics for 204.127.205.8:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 74ms, Maximum = 93ms, Average = 79ms
------------------------------------------------------------
Pinging www.apple.com.akadns.net [17.254.0.91] with 32 bytes of data:

Reply from 17.254.0.91: bytes=32 time=33ms TTL=52
Reply from 17.254.0.91: bytes=32 time=14ms TTL=52
Reply from 17.254.0.91: bytes=32 time=15ms TTL=52
Reply from 17.254.0.91: bytes=32 time=15ms TTL=52

Ping statistics for 17.254.0.91:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 14ms, Maximum = 33ms, Average = 19ms

-------------------------------------------------------------
Pinging www.yahoo.akadns.net [66.94.230.33] with 32 bytes of data:

Reply from 66.94.230.33: bytes=32 time=41ms TTL=50
Reply from 66.94.230.33: bytes=32 time=22ms TTL=51
Reply from 66.94.230.33: bytes=32 time=23ms TTL=51
Reply from 66.94.230.33: bytes=32 time=21ms TTL=51

Ping statistics for 66.94.230.33:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 21ms, Maximum = 41ms, Average = 26ms

Re: [Connectivity] NorCal high pings, slow speeds

Wed, 03 Aug 2005 23:18:27 EDT

Longinus00 : Yea, that line about how comcast internet service is operating normally just cracks me up.

My pings are now soaring over 700ms. At this rate I ought to just take a laptop over to the nearest coffeshop around here and just use the wifi they have.

Admittedly at first I was concerned someone was using bittorrent on my wireless or perhaps one of my computers had gotten a nasty virus on it but one look over at the switch showed that my network was deathly silent. Hopefully comcast will take care of this soon but I'm not keeping my hopes up.

Re: [Connectivity] NorCal high pings, slow speeds

Wed, 03 Aug 2005 22:46:58 EDT

anon : "At this time, your Comcast High-Speed Internet service is operating normally. Check back frequently. Network Health updates for your area will be posted here."

BULLSH*T!

Re: [Connectivity] NorCal high pings, slow speeds

Wed, 03 Aug 2005 22:35:10 EDT

anon : Welcome to Comcast HSI! :)

Get out the lube cause it's time for months of lousy connections in FREMONT CALIFORNIA! :o

Nevermind that you pay $55/month for a connection that is only on occasionally and runs at 56K when it does connect at all, we are here to serve you! ;)

10 YEAR CUSTOMER and this is the absolute worst I have ever seen it.

:mad::mad::mad::mad::mad:

The monopoly continues!

Re: [Connectivity] NorCal high pings, slow speeds

Wed, 03 Aug 2005 21:53:32 EDT

kchan4 : Same here in Fremont, CA. I've been getting high pings since yesterday.

Tracing route to comcast.net [63.240.76.72]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 10 ms 12 ms 10 ms 10.149.32.1
3 33 ms 11 ms 11 ms 12.244.101.33
4 10 ms 10 ms 9 ms 12.244.67.165
5 10 ms 9 ms 10 ms 12.244.67.14
6 13 ms 9 ms 9 ms 12.244.72.210
7 610 ms 601 ms 587 ms gbr5-p40.sffca.ip.att.net [12.122.2.254]
8 586 ms 591 ms 584 ms tbr1-p013501.sffca.ip.att.net [12.122.11.73]
9 584 ms 577 ms 577 ms tbr1-cl1.cgcil.ip.att.net [12.122.10.5]
10 592 ms 605 ms 605 ms tbr1-cl1.n54ny.ip.att.net [12.122.10.1]
11 602 ms 609 ms 593 ms gbr2-p10.n54ny.ip.att.net [12.122.11.6]
12 584 ms 582 ms 586 ms gar1-p370.n54ny.ip.att.net [12.123.1.133]
13 578 ms 589 ms 582 ms mdf1-gsr12-2-pos-7-0.nyc3.attens.net [12.122.255
.162]
14 601 ms 583 ms 588 ms 63.240.64.102
15 608 ms 614 ms 640 ms 192.168.72.69
16 603 ms 589 ms 607 ms 192.168.201.12
17 597 ms 602 ms 599 ms www.comcast.net [63.240.76.72]

Trace complete.

Re: [Connectivity] NorCal high pings, slow speeds

Wed, 03 Aug 2005 19:50:46 EDT

Longinus00 : It's really hurting for me in Cupertino.

Tracing route to www.yahoo.akadns.net [66.94.230.52]
over a maximum of 30 hops:
 
  1     *        *        *     Request timed out.
  2     7 ms    11 ms     9 ms  12.244.25.145
  3     9 ms     9 ms     9 ms  12.244.67.17
  4     7 ms     9 ms     9 ms  12.244.72.210
  5   454 ms   459 ms   464 ms  tbr1-p012101.la2ca.ip.att.net [12.122.2.250]
  6   457 ms   465 ms   461 ms  ggr2-p300.la2ca.ip.att.net [12.123.29.1]
  7   460 ms   457 ms   453 ms  so-9-1.car4.LosAngeles1.Level3.net [4.68.127.137]
  8   442 ms   447 ms   446 ms  ae-1-54.bbr2.LosAngeles1.Level3.net [4.68.102.97]
  9   452 ms   442 ms   456 ms  as-2-0.bbr2.SanJose1.Level3.net [4.68.128.157]
 10   452 ms   467 ms   458 ms  ge-10-0.ipcolo3.SanJose1.Level3.net [4.68.123.11]
 11   453 ms   448 ms   450 ms  unknown.Level3.net [64.152.69.30]
 12   450 ms   449 ms   459 ms  UNKNOWN-66-218-82-219.yahoo.com [66.218.82.219]
 13   461 ms   450 ms   444 ms  p21.www.scd.yahoo.com [66.94.230.52]
 
Trace complete.

Tracing route to www.comcast.net [204.127.195.15]
over a maximum of 30 hops:
 
  1     *        *        *     Request timed out.
  2     7 ms     9 ms     7 ms  12.244.25.145
  3     9 ms     9 ms     7 ms  12.244.67.17
  4   422 ms   423 ms     *     12.244.72.206
  5    10 ms    10 ms    11 ms  gbr1-p70.sffca.ip.att.net [12.123.13.58]
  6    13 ms    10 ms    12 ms  tbr1-p012402.sffca.ip.att.net [12.122.11.65]
  7    10 ms    21 ms     9 ms  gar4-p300.sffca.ip.att.net [12.123.13.174]
  8    11 ms     9 ms    12 ms  idf22-gsr12-1-pos-7-0.rwc1.attens.net [12.122.255.218]
  9     9 ms    11 ms     9 ms  63.241.85.98
 10     9 ms     9 ms    12 ms  192.168.64.73
 11    13 ms     9 ms    11 ms  www.comcast.net [204.127.195.15]
 
Trace complete.

Re: [Connectivity] NorCal high pings, slow speeds

Wed, 03 Aug 2005 19:47:50 EDT

chintoo874 : i did a location search on that 12.244.72.206 server, and its located somewhere in Utah...? but seems like most people are experiencing problems going through that hop... comcast needs to fix this soon

Re: [Connectivity] NorCal high pings, slow speeds

Wed, 03 Aug 2005 18:29:50 EDT

Taderz : I'm with the rest of y'all, particularly the ones in Salinas. I didn't have any problems it seems until some time in July. From then on it went to "sucks". Whether it's oversold broadband or some other issue, I don't understand why it would take so long for them to fix it. I can't even play any online games from about 7PM until 1am. It blows. I'd go to DSL but I live just outside the coverage area.

Re: [Connectivity] NorCal high pings, slow speeds

Wed, 03 Aug 2005 18:25:48 EDT

JoeyDee : Yep, I'm also in Fremont and yesterday and today the speeds have been awful.

After months and months of steady service it's been months and months of screw-ups.

My real gripe is Comcast doesn't offer any information. I could deal with the inconvienence if I knew when I could continue my work.

(BTW, 128K down yesterday. Like a double speed 58.6 modem at 55.00 per month.)

I am curious

Wed, 03 Aug 2005 16:09:01 EDT

Homebrew1994 : If one were to do a traceroute to another Comcast IP, would you then get lightning fast pings?

How about if that Comcast IP were very far away (I'm thinking from me in Philly to one of these San Fran IPs).

Re: [Connectivity] NorCal high pings, slow speeds

Wed, 03 Aug 2005 15:34:01 EDT

sortofageek : »forums.comcast.net/thread.jspa?t···9#647879

Jason1 Re: Slow connections in Bay Area, CA Aug 3, 2005 3:10 PM

Posts: 3,262 From: Jason1, moderator at comcast.net forums
Registered: 2/17/04
Reply Report Abuse

Bay Area customers,

Comcast is still working to correct all of the reported connection issues you have all posted about in these forums. At this time, the only update we have to provide is that this issue is still under investigation and our crews are still working to correct all issues.

The original problem that prompted the start of this thread in early July has been resolved but upon resolution, our network team has found other issues that are becoming visible and they are currently addressing these new issues. In many cases, the network team is working to install new equipment and lines and work with re-routing network traffic in the area to correct these issues.

We do apologize that we do not have frequent updates on this issue but we will post additional information as soon as we have it. Once our network staff has confirmed that all issues are corrected, we will post the update for you. In the meantime, if you do not see regular updates from the forum moderators regarding the Bay Area, then we have not received any new information and it is safe to assume that the response is the same as our last response in that Comcast is aware of the issue and is working to correct it.

We do appreciate your patience while we work to correct many of these issues.

--
Team Helix July 2005 Roll Call - Team Helix Forum - Join Us?

Re: [Connectivity] NorCal high pings, slow speeds

Wed, 03 Aug 2005 15:05:34 EDT

mantou : not sure if it did the trick or not, but I changed IPs a few times and found a decently working one

tracert to yahoo now show 70ms rather than 300-500+.

Speed's also back:
2005-08-03 14:58:49 EST: 4103 / 360
Your download speed : 4202486 bps, or 4103 kbps.
A 512.9 KB/sec transfer rate.
Your upload speed : 369341 bps, or 360 kbps.

Re: [Connectivity] NorCal high pings, slow speeds

Wed, 03 Aug 2005 12:58:35 EDT

OZZYHEAD : Forgot how to copy text from command prompt,sorry.

Re: [Connectivity] NorCal high pings, slow speeds

Wed, 03 Aug 2005 12:43:34 EDT

OZZYHEAD : I feel your pain. I'm in the Kings county area. WoW is almost unplayable. Creeping around the internet. Can hardly do anything.

Re: [Connectivity] NorCal high pings, slow speeds

Wed, 03 Aug 2005 12:35:45 EDT

mantou : I tried changing my MAC dozens of times the last time we had the slowdowns/outage during the upgrades and such, but never could find a 67.x IP, always 24.x :/

Re: [Connectivity] NorCal high pings, slow speeds

Wed, 03 Aug 2005 12:21:52 EDT

kevini : I have one extra point to add to this problem. My cousin also has Comcast but he as a 67.180.x.x address rather than the 24.6.x.x address. He never had any problems last night and now while my pings are 171ms his are 12ms.

Hmm time to try changing my MAC address to get on the other subnet until they resolve this!

Re: [Connectivity] NorCal high pings, slow speeds

Wed, 03 Aug 2005 11:45:43 EDT

mantou : Looks like it's a bit better, but not completely resolved... Speed's improved from yesterday, and here's the traceroute:

Tracing route to yahoo.com [216.109.112.135]
over a maximum of 30 hops:

1 * * * Request timed out.
2 * * * Request timed out.
3 21 ms 12 ms 27 ms frmca016cm4.cable.att.net [12.244.100.17]
4 13 ms 23 ms 22 ms 12.244.67.14
5 153 ms 155 ms 128 ms 12.244.72.206
6 155 ms 157 ms 173 ms gbr2-p50.sffca.ip.att.net [12.123.13.62]
7 215 ms 150 ms 188 ms tbr2-p012701.sffca.ip.att.net [12.122.11.85]
8 170 ms 172 ms 200 ms tbr1-cl2.sl9mo.ip.att.net [12.122.10.41]
9 223 ms 156 ms 211 ms tbr1-cl4.wswdc.ip.att.net [12.122.10.29]
10 167 ms 205 ms 179 ms gar1-p300.ascva.ip.att.net [12.123.8.49]
11 * * * Request timed out.
12 142 ms 188 ms 156 ms vlan200-msr1.dcn.yahoo.com [216.115.96.161]
13 194 ms 163 ms 149 ms ge6-1.bas2-m.dcn.yahoo.com [216.109.120.221]
14 154 ms 145 ms 139 ms w2.rc.vip.dcn.yahoo.com [216.109.112.135]

Re: [Connectivity] NorCal high pings, slow speeds

Wed, 03 Aug 2005 05:34:14 EDT

anon : my dad works for those people their doing something big but in s.f. they screwed up big time all you paying customers fight for you money back

Re: [Connectivity] NorCal high pings, slow speeds

Wed, 03 Aug 2005 04:08:47 EDT

JerryTongue : They haven't fixed it yet and have no answers because they don't know what is wrong. They just bought AT&T and turned the little speed dial down, and when they want to offer you more they walk over and turn AT&Ts little speed thing back up a little and say there.
Everyone post tracer routs and stuff but they can't read them so they don't understand what it means.
Things seem to be getting worse as time goes by. I'm just waitting until they get tierd of playing with it or until they break the little speed dial thing and sell off to some one that does understand it all and have them fix it and try and play catch up to all the other ISP's if it's not to late.

I know this was uncalled for but I couldn't help myself.
I see this all the time in the evening and know it will never get fixed. I just try and have fun with it now.

Re: [Connectivity] NorCal high pings, slow speeds

Wed, 03 Aug 2005 03:22:24 EDT

Daemon : this is an ongoing problem. Several people in the forum already have open comcast tickets regarding the issue. No doubt comcast is aware of the problem.

What's annoying is they don't seem to be fixing it, nor are they offering any information as to what the problem actually is.
--
-Ryan
Computational Engineering Student looking for BioMedical/Computational BioEng internship. PM me if you know of any available!

Re: [Connectivity] NorCal high pings, slow speeds

Wed, 03 Aug 2005 02:59:34 EDT

eswierk : I just received a reply to my email to Comcast:

Thank you for your message.

We are currently experiencing an outage in your area concerning service connection speeds. We apologize for this inconvenience and are working toward a resolution as quickly as we can. We hope to have the service restored shortly but do not have an estimate as to when this will occur. We thank you for your patience as we investigate the source of the outage and make the necessary repairs to the network.

Re: [Connectivity] NorCal high pings, slow speeds

Wed, 03 Aug 2005 02:24:22 EDT

pickpocket00 : WHAT THE HECK IS GOING ON?

2005-08-03 02:20:05 EST: 220 / 165
Your download speed : 225674 bps, or 220 kbps.
A 27.5 KB/sec transfer rate.
Your upload speed : 169676 bps, or 165 kbps.

Your Result vs Common benchmarks
kbps
62
125
187
250
312
375
437
500
562
ugh «33.6k modem download speed

ugh «typical 56k modem download speed

bearable «

ok «

ok «150k Video Stream

ok «Fastest multiplayer games

ok «192k 'near CD quality' MP3

Yours «220 down
«165 up

ok «300k Video Stream

(half megabit not shown)
(1mbit barrier not shown)
(2mbit barrier not shown)
(3mbit barrier not shown)
(5mbit barrier not shown)

=Your data speed = estimated TCP overhead popup more

my pings even to yahoo are 1000+. and i'm in San Jose

Re: [Connectivity] NorCal high pings, slow speeds

Wed, 03 Aug 2005 01:57:43 EDT

MrPenguin : RE: This affecting gaming... I mentioned to the online CSR that the *lowest* server ping I can see tonight in Battlefield 2 is 1040ms. Ugh.

Weird thing is, this came on in the *middle* of a file transfer. I was getting 760KB+ then nothing. What gives? It's not my computer, router, or modem; like eswierk pointed out, it's something in SF on a router coverting the 12.244.72.xxx range of IPs. Double ugh.
--
Regards, MrPenguin

Re: [Connectivity] NorCal high pings, slow speeds

Wed, 03 Aug 2005 01:53:48 EDT

MrPenguin : Download Speed: 210 kbps (26.3 KB/sec transfer rate)
Upload Speed: 57 kbps (7.1 KB/sec transfer rate)

I'm on the "gold" tier and usually get a solid 6.1/710 down/up. I've talked to two live analysts, the second of which said they have an internal posting regarding slow connections in the Bay Area tonight, but it's not listed on their public network status page.

This is *abysmal*.
--
Regards, MrPenguin

Re: [Connectivity] NorCal high pings, slow speeds

Wed, 03 Aug 2005 01:47:02 EDT

mantou : Fremont here as well, slow pings, horrible speeds since earlier today

Re: [Connectivity] NorCal high pings, slow speeds

Wed, 03 Aug 2005 01:41:58 EDT

eswierk : Horrible latency here in Mountain View tonight.

Here are traceroutes to each of the two DNS servers that I get from Comcast DHCP. The one on the 204. network is fine, while the one on the 63. network goes through some nasty bottleneck, 12.244.72.206.

traceroute to ns1.attbi.com (204.127.198.4), 30 hops max, 38 byte packets
1 * * *
2 12.244.25.145 (12.244.25.145) 48.970 ms 15.352 ms 12.247 ms
3 12.244.67.17 (12.244.67.17) 41.494 ms 19.273 ms 16.516 ms
4 12.244.72.206 (12.244.72.206) 963.014 ms 975.598 ms 990.944 ms
5 gbr2-p50.sffca.ip.att.net (12.123.13.62) 48.930 ms 51.365 ms 50.977 ms
MPLS Label=778 CoS=5 TTL=1 S=0
6 tbr1-p012702.sffca.ip.att.net (12.122.11.69) 51.265 ms 48.537 ms 49.610 ms
MPLS Label=32441 CoS=5 TTL=1 S=0
7 gar4-p300.sffca.ip.att.net (12.123.13.174) 43.734 ms 46.054 ms 44.295 ms
8 idf22-gsr12-1-pos-6-0.rwc1.attens.net (12.122.255.222) 60.185 ms 49.612 ms 49.186 ms
9 * * *

traceroute to ns6.attbi.com (63.240.76.4), 30 hops max, 38 byte packets
1 * * *
2 12.244.25.145 (12.244.25.145) 14.175 ms 12.492 ms 11.745 ms
3 12.244.67.17 (12.244.67.17) 15.393 ms 18.245 ms 12.327 ms
4 12.244.72.206 (12.244.72.206) 984.755 ms 980.399 ms 969.847 ms
5 gbr2-p50.sffca.ip.att.net (12.123.13.62) 1040.638 ms 1050.271 ms 1042.999 ms
MPLS Label=754 CoS=5 TTL=1 S=0
6 tbr1-p012702.sffca.ip.att.net (12.122.11.69) 1025.997 ms 1017.070 ms 1020.897 ms
MPLS Label=32351 CoS=5 TTL=1 S=0
7 tbr1-cl1.cgcil.ip.att.net (12.122.10.5) 1023.865 ms 1050.209 ms 1049.872 ms
MPLS Label=32294 CoS=5 TTL=1 S=0
8 tbr1-cl1.n54ny.ip.att.net (12.122.10.1) 1029.811 ms 1003.196 ms 1007.352 ms
MPLS Label=32426 CoS=5 TTL=1 S=0
9 gbr2-p10.n54ny.ip.att.net (12.122.11.6) 1015.617 ms 1048.175 ms 1045.784 ms
MPLS Label=25 CoS=5 TTL=1 S=0
10 gar1-p370.n54ny.ip.att.net (12.123.1.133) 1029.643 ms 1026.202 ms 1032.564 ms
11 mdf1-gsr12-2-pos-7-0.nyc3.attens.net (12.122.255.162) 1033.973 ms 1044.579 ms 1033.026 ms
12 * * *

Re: [Connectivity] NorCal high pings, slow speeds

Tue, 02 Aug 2005 23:48:26 EDT

iceman420 : Welcome to the club MrPenguin.

Tracing route to google.com [216.239.57.99]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 8 ms 9 ms 9 ms 12.244.98.113
4 141 ms 143 ms 129 ms 12.244.67.201
5 1022 ms 1031 ms 1023 ms 12.244.72.206
6 971 ms 1009 ms 1015 ms gbr2-p50.sffca.ip.att.net [12.123.13.62]
7 994 ms 987 ms 996 ms tbr1-p012702.sffca.ip.att.net [12.122.11.69]
8 1013 ms 992 ms 1029 ms ggr2-p300.sffca.ip.att.net [12.123.13.190]
9 1025 ms 1105 ms 1032 ms so-8-1.car3.SanJose1.Level3.net [209.0.227.29]
10 1041 ms 1001 ms 1003 ms ge-7-1.ipcolo1.SanJose1.Level3.net [4.68.123.73]

11 1011 ms 1003 ms 1025 ms 4.79.216.58
12 1051 ms 1008 ms 1031 ms 66.249.94.25
13 1074 ms 979 ms 987 ms 216.239.49.5
14 984 ms 952 ms 947 ms 216.239.57.99

Trace complete.

What can we do to make them fix this MAJOR issue?? Anyone have any suggestions??:hmm:

Re: [Connectivity] NorCal high pings, slow speeds

Tue, 02 Aug 2005 23:38:35 EDT

MrPenguin : I just started experiencing this about 20 minutes ago without a modem reboot. I've power-cycled twice; didn't solve anything. Spoke with tech support and they said it could be connected to an ongoing issue in the bay area? This is the first time I've had any connection problems in 3+ years... guess I'm lucky?

Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:

2 7 ms 14 ms 7 ms 10.147.152.1
3 7 ms 13 ms 10 ms 68.87.196.5
4 10 ms 9 ms 7 ms 68.87.192.125
5 8 ms 8 ms 10 ms 68.87.192.130
6 8 ms 8 ms 8 ms 68.87.192.134
7 11 ms 8 ms 12 ms 68.87.195.14
8 10 ms 10 ms 9 ms 12.127.32.61
9 821 ms 820 ms 806 ms tbr1-p012301.sffca.ip.att.net [12.123.13.173]
10 810 ms 826 ms 837 ms tbr1-cl1.cgcil.ip.att.net [12.122.10.5]
11 831 ms 821 ms 818 ms tbr1-cl1.n54ny.ip.att.net [12.122.10.1]
12 802 ms 801 ms 808 ms gar1-p341.nwrnj.ip.att.net [12.123.0.37]
13 * * * Request timed out.
14 814 ms 823 ms 798 ms 2.ge-0-0-0.gbr1.nwr.nac.net [209.123.11.213]
15 803 ms 813 ms 842 ms 0.ge-0-0-0.gbr1.oct.nac.net [209.123.11.49]
16 813 ms 813 ms 812 ms www.dslreports.com [209.123.109.175]

Trace complete.
--
Regards, MrPenguin

Re: [Connectivity] NorCal high pings, slow speeds

Tue, 02 Aug 2005 23:16:24 EDT

retartedazn : oh man i live in San Jose, CA and lookat my stuff...i dunno what it means (im a noob, dunno any of this comcast stuff) and all i know is that big numbers is bad -_-

Tracing route to comcast.net [63.240.76.72]
over a maximum of 30 hops:

1 * * * Request timed out.
2 23 ms 9 ms 7 ms 12.244.24.225
3 752 ms 752 ms 758 ms 12.244.72.206
4 834 ms 817 ms 821 ms gbr1-p70.sffca.ip.att.net [12.123.13.58]
5 821 ms 820 ms 829 ms tbr1-p012402.sffca.ip.att.net [12.122.11.65]
6 824 ms 833 ms 837 ms tbr1-cl1.cgcil.ip.att.net [12.122.10.5]
7 844 ms 823 ms 820 ms tbr1-cl1.n54ny.ip.att.net [12.122.10.1]
8 826 ms 810 ms 819 ms gbr1-p10.n54ny.ip.att.net [12.122.11.2]
9 812 ms 841 ms 827 ms gar1-p360.n54ny.ip.att.net [12.123.1.129]
10 817 ms 845 ms 850 ms mdf1-gsr12-2-pos-7-0.nyc3.attens.net [12.122.255
.162]
11 825 ms 823 ms 831 ms sccsbix12-1-6.attbi.com [63.240.64.50]
12 832 ms 837 ms 831 ms 192.168.72.6
13 843 ms 841 ms 854 ms 192.168.72.73
14 854 ms 832 ms 843 ms 192.168.201.12
15 825 ms 829 ms 831 ms www.comcast.net [63.240.76.72]

Trace complete.

Re: [Connectivity] NorCal high pings, slow speeds

Tue, 02 Aug 2005 23:14:10 EDT

pokesph : Tracing route to www.google.com [66.102.7.99]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms . [192.168.2.1]
2 9 ms 36 ms 39 ms 10.184.224.1
3 16 ms 40 ms 89 ms 12.244.16.129
4 103 ms 95 ms 8 ms 12.244.69.185
5 12 ms 48 ms 92 ms 12.127.32.89
6 14 ms 15 ms 79 ms tbr1-p012301.sffca.ip.att.net [12.123.13.173]
7 55 ms 50 ms 89 ms 12.122.80.66
8 99 ms 63 ms 46 ms att-gw.sea.level3.net [192.205.32.206]
9 85 ms 40 ms 42 ms ge-7-1.ipcolo1.SanJose1.Level3.net [4.68.123.73]

10 25 ms 65 ms 65 ms 4.79.216.58
11 119 ms 52 ms 42 ms 64.233.174.54
12 74 ms 39 ms 49 ms 216.239.49.154
13 92 ms 78 ms 93 ms 66.102.7.99

Trace complete.

C:\WINDOWS\system32>tracert www.yahoo.com

Tracing route to www.yahoo.akadns.net [66.94.230.40]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms . [192.168.2.1]
2 60 ms 11 ms 12 ms 10.184.224.1
3 38 ms 46 ms 12 ms 12.244.16.145
4 48 ms 11 ms 8 ms 12.244.69.153
5 54 ms 38 ms 57 ms 12.127.33.45
6 121 ms 39 ms 14 ms gbr6-p30.sffca.ip.att.net [12.123.13.162]
7 44 ms 55 ms 78 ms ggr2-p390.sffca.ip.att.net [12.123.13.194]
8 60 ms 79 ms 36 ms att-gw.sea.level3.net [192.205.32.206]
9 19 ms 13 ms 35 ms ge-11-2.ipcolo3.SanJose1.Level3.net [4.68.123.17
1]
10 38 ms 54 ms 73 ms unknown.Level3.net [64.152.69.30]
11 40 ms 113 ms 16 ms UNKNOWN-66-218-82-217.yahoo.com [66.218.82.217]

12 32 ms 56 ms 80 ms www.yahoo.akadns.net [66.94.230.40]

Trace complete.

C:\WINDOWS\system32>
Looks ok here in Sacramento, CA

Webmaster Steve
- - - - - - - - - - - -
»ppnhosting.com
»sphenterprizes.com
»pokemonpalace.net

Re: [Connectivity] NorCal high pings, slow speeds

Tue, 02 Aug 2005 23:08:10 EDT

n1k08 : wow its getting even slower!! >800ms ping times to google.com and yahoo.com from salinas CA.

Re: [Connectivity] NorCal high pings, slow speeds

Tue, 02 Aug 2005 22:40:42 EDT

mtown408x : Tracing route to www.yahoo.akadns.net [68.142.226.47]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 * * * Request timed out.
3 7 ms 10 ms 8 ms 12.244.25.145
4 9 ms 9 ms 9 ms 12.244.67.17
5 10 ms 9 ms 9 ms 12.244.72.210
6 717 ms 708 ms 731 ms gbr5-p40.sffca.ip.att.net [12.122.2.254]
7 712 ms 715 ms 710 ms tbr2-p013501.sffca.ip.att.net [12.122.11.89]
8 698 ms 695 ms 701 ms tbr1-cl2.sl9mo.ip.att.net [12.122.10.41]
9 727 ms 711 ms 722 ms tbr1-cl4.wswdc.ip.att.net [12.122.10.29]
10 730 ms 708 ms 712 ms gar1-p300.ascva.ip.att.net [12.123.8.49]
11 * * * Request timed out.
12 729 ms 726 ms 735 ms ge-3-1-0.p460.msr2.re1.yahoo.com [216.115.96.193
]
13 717 ms 721 ms 730 ms t-2-1.bas1.re2.yahoo.com [206.190.33.89]
14 727 ms 718 ms 724 ms p16.www.re2.yahoo.com [68.142.226.47]

Re: [Connectivity] NorCal high pings, slow speeds

Tue, 02 Aug 2005 22:30:32 EDT

iceman420 : I dont want any more tech's coming out to my house, the tech has came at least 3times last month. I called comcast earlier and he filled a sheet to there network techs about our problem and i should be getting a call back by 72 house or so. (i hope)

BTW It got slower!

1 1 ms 1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 9 ms 9 ms 26 ms 12.244.98.113
4 19 ms 18 ms 15 ms 12.244.67.201
5 693 ms 672 ms 675 ms 12.244.72.206
6 700 ms 671 ms 675 ms gbr2-p50.sffca.ip.att.net [12.123.13.62]
7 671 ms 677 ms 722 ms tbr1-p012702.sffca.ip.att.net [12.122.11.69]
8 676 ms 668 ms 646 ms 12.122.80.66
9 639 ms 657 ms 662 ms so-8-1.car3.SanJose1.Level3.net [209.0.227.29]
10 691 ms 664 ms 687 ms ae-1-55.bbr1.SanJose1.Level3.net [4.68.123.129]

11 728 ms 734 ms 731 ms as-3-0.bbr1.Washington1.Level3.net [64.159.3.254
]
12 757 ms 765 ms 766 ms ae-11-55.car1.Washington1.Level3.net [4.68.121.1
46]
13 779 ms 766 ms 772 ms 4.79.228.26
14 724 ms 715 ms 717 ms 216.239.46.34
15 717 ms 699 ms 714 ms 64.233.174.130
16 750 ms 768 ms 808 ms 216.239.48.110
17 742 ms 753 ms 752 ms 216.239.37.99

Trace complete.

Re: [Connectivity] NorCal high pings, slow speeds

Tue, 02 Aug 2005 22:17:04 EDT

xkred27 : NFG here in Sonoma County, too. But as noted earlier, don't my results implicate ATT, not Comcast? Peter.

Tracing route to yahoo.com [216.109.112.135]
over a maximum of 30 hops:

1 11 ms 9 ms 23 ms 10.152.210.1
2 23 ms 11 ms 10 ms 12.244.24.49
3 13 ms 11 ms 24 ms 12.244.3.10
4 11 ms 13 ms 13 ms 12.244.67.97
5 17 ms 19 ms 19 ms 12.244.67.93
6 18 ms 11 ms 18 ms 12.124.35.65
7 683 ms 695 ms 702 ms gbr6-p80.sffca.ip.att.net [12.123.13.154]
8 705 ms 710 ms 716 ms tbr1-cl2.sl9mo.ip.att.net [12.122.10.41]
9 695 ms 700 ms 712 ms tbr1-cl4.wswdc.ip.att.net [12.122.10.29]
10 704 ms 708 ms 684 ms gar1-p300.ascva.ip.att.net [12.123.8.49]
11 * * * Request timed out.
12 681 ms 680 ms 677 ms ae1.p400.msr1.dcn.yahoo.com [216.115.96.181]
13 697 ms 692 ms 697 ms ge5-2.bas2-m.dcn.yahoo.com [216.109.120.199]
14 717 ms 705 ms 704 ms w2.rc.vip.dcn.yahoo.com [216.109.112.135]

Trace complete.

Schedule an appointment! Please!

Tue, 02 Aug 2005 21:33:56 EDT

anon : The first-level CSR I talked to said they'd only consider this an outage (presumably meaning they'd take it seriously) if enough people requested a technician to come to their house. He also mentioned he'd heard talk of horrible ping times to CA. So please do us all a favor and schedule a tech if you're having latency issues. And have your friends do the same. Then if it clears up, just call 1-888-266-2278 and cancel the tech.

I'm in Mountain View (NorCal). Traceroutes to anywhere outside comcast space look something like this, clearly showing the problem is inside comcast.

Tracing route to cnn.com [64.236.24.20]
over a maximum of 30 hops:

1 * * * Request timed out.
2 11 ms 11 ms 12 ms 12.244.25.145
3 8 ms 10 ms 12 ms 12.244.67.17
4 525 ms 558 ms 540 ms 12.244.72.206
5 544 ms 560 ms 560 ms gbr1-p70.sffca.ip.att.net [12.123.13.58]
6 562 ms 559 ms 564 ms tbr2-p012401.sffca.ip.att.net [12.122.11.81]
7 550 ms 558 ms 555 ms 12.122.80.57
8 562 ms 563 ms 561 ms pop1-sjg-P3-3.atdn.net [66.185.150.89]
9 562 ms 570 ms 604 ms bb2-sjg-P0-0.atdn.net [66.185.150.82]
10 645 ms 598 ms 592 ms bb2-las-P7-0.atdn.net [66.185.152.22]
11 565 ms 557 ms 562 ms bb1-las-P2-0.atdn.net [66.185.152.24]
12 569 ms 582 ms 577 ms bb1-pho-P7-0.atdn.net [66.185.152.27]
13 568 ms 565 ms 582 ms bb2-pho-P1-0.atdn.net [66.185.152.37]
14 606 ms 606 ms 613 ms bb2-hou-P6-0.atdn.net [66.185.152.106]
15 606 ms 612 ms 623 ms bb1-hou-P1-0.atdn.net [66.185.152.152]
16 638 ms 621 ms 622 ms bb1-atm-P7-0.atdn.net [66.185.152.184]
17 623 ms 614 ms 616 ms pop1-atl-P4-0.atdn.net [66.185.136.17]

... etc

Re: [Connectivity] NorCal high pings, slow speeds

Tue, 02 Aug 2005 21:22:05 EDT

mrweirdo : Bad here in Roseville too I've noticed it on and off since yesterday. It gets beter in the overnight hours.

Tracing route to google.com [216.239.37.99]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.10
2 9 ms 7 ms 9 ms 10.184.128.1
3 8 ms 11 ms 11 ms 12.244.16.145
4 8 ms 7 ms 19 ms 12.244.69.185
5 22 ms 17 ms 16 ms 12.127.32.85
6 17 ms 15 ms 19 ms tbr1-p012301.sffca.ip.att.net [12.123.13.173]
7 27 ms 20 ms 18 ms ggr2-p300.sffca.ip.att.net [12.123.13.190]
8 32 ms 18 ms 20 ms so-8-1.car3.SanJose1.Level3.net [209.0.227.29]
9 16 ms 16 ms 16 ms ae-1-51.bbr1.SanJose1.Level3.net [4.68.123.1]
10 92 ms 92 ms 85 ms as-3-0.bbr2.Washington1.Level3.net [4.68.128.206
]
11 86 ms 89 ms 86 ms ae-21-54.car1.Washington1.Level3.net [4.68.121.1
14]
12 85 ms 83 ms 87 ms 4.79.228.26
13 88 ms 91 ms 92 ms 216.239.46.34
14 88 ms 88 ms 92 ms 64.233.174.130
15 90 ms 91 ms 90 ms 216.239.48.110
16 106 ms 89 ms 99 ms 216.239.37.99

Trace complete.

Tracing route to yahoo.com [216.109.112.135]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.10
2 25 ms 15 ms 9 ms 10.184.128.1
3 12 ms 8 ms 10 ms 12.244.16.145
4 10 ms 7 ms 10 ms 12.244.69.153
5 15 ms 16 ms 14 ms 12.127.32.85
6 80 ms 91 ms 80 ms tbr2-p013701.sffca.ip.att.net [12.123.13.177]
7 107 ms 80 ms 82 ms tbr1-cl2.sl9mo.ip.att.net [12.122.10.41]
8 84 ms 86 ms 83 ms tbr1-cl4.wswdc.ip.att.net [12.122.10.29]
9 77 ms 80 ms 82 ms gar1-p300.ascva.ip.att.net [12.123.8.49]
10 * * * Request timed out.
11 76 ms 83 ms 86 ms ae1.p400.msr1.dcn.yahoo.com [216.115.96.181]
12 82 ms 83 ms 75 ms ge10-2.bas1-m.dcn.yahoo.com [216.109.120.203]
13 81 ms 132 ms 79 ms w2.rc.vip.dcn.yahoo.com [216.109.112.135]

Trace complete.

Re: [Connectivity] NorCal high pings, slow speeds

Tue, 02 Aug 2005 21:15:27 EDT

kevini : Same for me going from work to my router, 500ms+ Looks like an AT&T problem in SF. Lets hope they are on a backup route while they upgrade the main route!!

It does only seem be be effecting south of SF. Dadkins in Hercules was working fine

Re: [Connectivity] NorCal high pings, slow speeds

Tue, 02 Aug 2005 21:05:12 EDT

wildstyle : same here in salinas ca.

Tracing route to p21.www.scd.yahoo.com [66.94.230.52]
over a maximum of 30 hops:

1 * * * Request timed out.
2 24 ms 9 ms 9 ms 12.244.98.97
3 12 ms 16 ms 13 ms 12.244.67.201
4 487 ms 495 ms 496 ms 12.244.72.206
5 504 ms 503 ms 505 ms gbr1-p70.sffca.ip.att.net [12.123.13.58]
6 497 ms 536 ms 524 ms tbr2-p012401.sffca.ip.att.net [12.122.11.81]
7 498 ms 491 ms 524 ms ggr2-p390.sffca.ip.att.net [12.123.13.194]
8 492 ms 493 ms 481 ms so-8-1.car3.SanJose1.Level3.net [209.0.227.29]
9 483 ms 480 ms 491 ms ge-11-2.ipcolo3.SanJose1.Level3.net [4.68.123.17
1]
10 490 ms 497 ms 503 ms unknown.Level3.net [64.152.69.30]
11 520 ms 527 ms 525 ms UNKNOWN-66-218-82-217.yahoo.com [66.218.82.217]

12 503 ms 497 ms 492 ms p21.www.scd.yahoo.com [66.94.230.52]

Trace complete.

Re: [Connectivity] NorCal high pings, slow speeds

Tue, 02 Aug 2005 20:59:22 EDT

chintoo874 : Heres my tracert to yahoo.. i live in fremont, CA...
notice the problem is after the 6th Hop:

1 1 ms 1 ms 1 ms 192.168.1.1
2 9 ms 9 ms 9 ms 10.150.112.1
3 10 ms 10 ms 9 ms 12.244.101.33
4 10 ms 9 ms 10 ms 12.244.67.165
5 10 ms 25 ms 12 ms 12.244.67.14
6 513 ms 513 ms 506 ms 12.244.72.206
7 508 ms 501 ms 512 ms gbr2-p50.sffca.ip.att.net [12.123.13.62]
8 498 ms 501 ms 495 ms tbr2-p012701.sffca.ip.att.net [12.122.11.85]
9 489 ms 498 ms 491 ms ggr2-p390.sffca.ip.att.net [12.123.13.194]
10 505 ms 509 ms 527 ms so-8-1.car3.SanJose1.Level3.net [209.0.227.29]
11 506 ms 506 ms 506 ms ge-10-2.ipcolo3.SanJose1.Level3.net [4.68.123.13
9]
12 502 ms 502 ms 512 ms unknown.Level3.net [64.152.69.30]
13 501 ms 504 ms 499 ms UNKNOWN-66-218-82-217.yahoo.com [66.218.82.217]

14 487 ms 494 ms 502 ms p21.www.scd.yahoo.com [66.94.230.52]

Trace complete.

anyone else have this issue?

Re: [Connectivity] NorCal high pings, slow speeds

Tue, 02 Aug 2005 17:58:03 EDT

anon : I have been having the same problems with comcast recently as well. (norcal here too)

A tech came over and said that they were having problems with one of there "servers" near san francisco, and although this problem has been on and off for a couple months now, they have done seemingly nothing to fix this...

Re: [Connectivity] NorCal high pings, slow speeds

Tue, 02 Aug 2005 15:10:08 EDT

osxboi : I'm no defender of Comcast. In fact, I'm just about ready to dump them and go back to more reliable Bellsouth DSL. However, it looks to me like the bottleneck in your traceroute is AT&T's network, not Comcast. And, it's the specific way you're being routed that's causing the difficulty. Here's my traceroute (from south Florida) to the same Yahoo IP:

traceroute to 216.109.112.135 (216.109.112.135), 64 hops max, 60 byte packets
1 c-65-34-24X-XX.hsd1.fl.comcast.net (65.34.24X.XX) 2.689 ms 1.359 ms 1.657 ms
2 10.246.32.1 (10.246.32.1) 11.644 ms 11.318 ms 15.163 ms
3 66.176.1.37 (66.176.1.37) 11.964 ms 10.916 ms 11.361 ms
4 66.176.1.93 (66.176.1.93) 12.398 ms 13.622 ms 13.420 ms
5 66.176.1.117 (66.176.1.117) 13.676 ms 13.536 ms 13.755 ms
6 12.119.94.21 (12.119.94.21) 13.693 ms 13.550 ms 14.513 ms
7 gbr4-p100.ormfl.ip.att.net (12.123.218.66) 40.308 ms 52.438 ms 40.012 ms
8 12.122.12.121 (12.122.12.121) 40.566 ms 42.395 ms 42.981 ms
9 tbr2-cl1.wswdc.ip.att.net (12.122.10.69) 41.396 ms 41.315 ms 42.054 ms
10 gar1-p390.ascva.ip.att.net (12.123.8.53) 42.239 ms 41.045 ms 38.244 ms
11 * * *
12 ae1.p400.msr1.dcn.yahoo.com (216.115.96.181) 47.623 ms vlan220-msr2.dcn.yahoo.com (216.115.96.165) 41.568 ms vlan200-msr1.dcn.yahoo.com (216.115.96.161) 41.944 ms
13 ge5-2.bas2-m.dcn.yahoo.com (216.109.120.199) 39.974 ms ge9-3.bas2-m.dcn.yahoo.com (216.109.120.155) 40.493 ms ge5-2.bas2-m.dcn.yahoo.com (216.109.120.199) 40.359 ms
14 w2.rc.vip.dcn.yahoo.com (216.109.112.135) 41.166 ms 39.882 ms 41.310 ms

[Connectivity] NorCal high pings, slow speeds

Tue, 02 Aug 2005 14:52:27 EDT

iceman420 : Is comcast having another outtage in my area or something?? This lagg started at 10am or around there thats when i started to use pc. WHAT IS COMCAST DOING TO FIX THIS???? Its been going on forever now, i dropped sbc for comcast maybe it was a bad idea

Tracing route to yahoo.com [216.109.112.135]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 11 ms 9 ms 9 ms 12.244.98.113
4 12 ms 16 ms 12 ms 12.244.67.201
5 15 ms 51 ms 13 ms 12.244.72.210
6 382 ms 382 ms 363 ms gbr5-p40.sffca.ip.att.net [12.122.2.254]
7 373 ms 410 ms 452 ms tbr2-p013501.sffca.ip.att.net [12.122.11.89]
8 397 ms 401 ms 396 ms tbr1-cl2.sl9mo.ip.att.net [12.122.10.41]
9 434 ms 382 ms 394 ms tbr1-cl4.wswdc.ip.att.net [12.122.10.29]
10 364 ms 361 ms 365 ms gar1-p300.ascva.ip.att.net [12.123.8.49]
11 * * * Request timed out.
12 358 ms 358 ms 377 ms vlan220-msr2.dcn.yahoo.com [216.115.96.165]
13 410 ms 376 ms 364 ms ge5-2.bas1-m.dcn.yahoo.com [216.109.120.151]
14 390 ms 413 ms 367 ms w2.rc.vip.dcn.yahoo.com [216.109.112.135]

Trace complete.

OHH 6MBPS AT ITS BEST !!!! GO COMCAST!
This especially sucks for ppl that game.

2005-08-02 14:50:15 EST: 891 / 631
Your download speed : 913402 bps, or 891 kbps.
A 111.4 KB/sec transfer rate.
Your upload speed : 646311 bps, or 631 kbps.