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SP_Writer
Premium
join:2002-03-19
Clifton Park, NY

Had to drop them twice

Way back when...
I dropped them and two months later I saw they started charging my CC again. When I called them they claimed I never dropped them. What they couldn't explain was the 2 month period when I didn't use them or get billed for. I got my money back, but it still was a hassle to quit.


KAD Imaging
Just Shoot It
Premium
join:2002-09-21
Hialeah, FL

said by SP_Writer:

Way back when...
I dropped them and two months later I saw they started charging my CC again. When I called them they claimed I never dropped them. What they couldn't explain was the 2 month period when I didn't use them or get billed for. I got my money back, but it still was a hassle to quit.
1st things 1st....YEEEEEHAAAAAW!!!! WOOT!!! WOOT!!

Only problem is it was not NEAR enough money. They should be charged in the 100's of millions. When I stopped using BBS service and wanted the "true" internet, there was only CompuServ and AOHell. I chose AOHell hecause I couldn't get a good number with CS. I had them since 1.0 (or before maybe) all the way to 5.0 (I concede it was fun because all my school peeps were on it) and jumped ship to get FREE internet. They were trying to push AOHELL on me to which I repeatedly stated "Why would I pay for something I would already get for free??" I NEVER used your software except to connect, I had an app to minimize it and launch IE." The rep kept on an on about losing the email and chat to which I replied AIM was available to NON AOHELL users and I used webmail anyway (way to much filtering on primary acct)

They said 2 months free and I was like ok fine, then I got charged the following month and was like WTF?? They said the free month was too continue service to which I replied, "If you had said that, I would have told you what to do with your free months." Finally they said that they would credit me the charges and give me 2 more months conselation with no renewal charges. I bit, but never even logged on as I used NetZero, then Bluelight.com when NetZero went to paid. Then when Bluelight went to paid I jumped to DSL. I think I tested it a few months later to see if it was active and guess what...?? I was able to login!! I logged back out and uninstalled the crap (which left pieces EVERYWHERE on my comp BTW) Next month....TADA! A charge from AOHELL appeared. I called to complain and they said "You logged in" to which I replied "What was the usage for the month?" *slience* "Oh, we see there was no usage. We will credit you the amount back". To which I replied "So help me if I receive another ANYTHING from AOL, I'm going to every regulatory body possible! I need ALL of your info and your Sups info AND his managers info."

Haven't heard from 'em since.
--
-CK
Stress is when you wake up screaming and you realize you haven't gone to sleep yet...
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