| RealPlayer should be next AOL and RealPlayer are in the same league.
Both make it extremely difficult and tedious to get them to cancel. They ask to know why you want to cancel, then try to persuade you that you're missing elements of the service that you've yet to discover that's sure to keep you aboard. Then give you time for free hoping that you'll forget to cancel or somehow fall in love with this service that you've already decided to cancel. It is like pulling eye teeth. The funniest thing is it makes you resent the service, never to opt in again. Bravo! Idiots...
Go get 'em Spitzer. |
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| Re: AOL really really really blows blows blows I have a great AOL story for ya.
i tried to cancell a two months or 50 hours free hours offer special.Untill i switched from comcast to dsl.it was so terrible.I called litteraly one full day allmost 24hrs straight.Least 15 calls.Each time i called i couldent understand a damn word they said.When i explained i wanted to cancell.It was like talking to a dead horse(huh you want to cancell)I said yea.He then said your account will remain active for 30 days.I said CANCELL THE DAMN ACCOUNT.he said i would receive 9.00 for taking some stupid ass survey of my customer exp?I SAID CANCELL THE DAMN ACCOUNT.I disconnected the line.
I finn started asking for supervisor.I just happen to get one who was filling in or acting as one.I had cancelled
my service but i was being charged for the call forwarding(premium)service.6.00 a month.5 set fee and 1.Fee
The supervisor said it had been cancelled for me.I had complained about the lousy service.She started to argue with me.I couldent believe this so i hung up.
I felt since i had cancelled within the first 30 days i should get a refund for the premium service the call forwarding crap.I tried to get refunded the charge.I was told if i kept the service(AOL) i would be credited The 6 fee.This is a classic bait and switch.Which is illegal.I watched my cc statement to make sure i wasent re billed.For something i hardly used.Since it was.The supervisor Said it had been cancelled.She even got nasty with me.
i totally hate Aol.I also uninstalled it off my computer.Just so i cant accidentally sign back on.I WILL never go to aol
for anything even if its free.... |
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 kapilThe Kapil
join:2000-04-26
Chicago, IL | Was any of what you wrote in English? |
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