| AOL sucks, case closed! I believe that any service that you can sign up for without having to talk to someone, you should be able to cancel without having to talk to a person. AOL is the worst when it comes to trying to use stall tactics when you try to cancel. |
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 hopeflickerCapitalism breeds greedPremium
join:2003-04-03
Long Beach, CA
kudos:1 | How to cancel the EASY WAY I found this on a little website. Should work nicely.
Him: Why would you like to cancel your account?
Me: Uh, I sold my computer, and I'm not getting another one.
Him: So...you just sold your computer, and you're not going to go online?
Me: I'm also moving to Europe.
Him: You're moving to Europe?
Me: Umm, yep, that's it, I'm moving to Europe.
Only took me 3 minutes to cancel my account, that's a record.
Oh, and I didn't sell my computer, and I'm not moving to Europe. |
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OneHeart |
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| Uh.... AOL is actually pretty big in Europe. |
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 KAD ImagingJust Shoot ItPremium
join:2002-09-21
Hialeah, FL | reply to OneHeart
LMFAOOOO!!! :D:D:D |
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| reply to epj1906
Re: AOL sucks, case closed! I completely agree. If you can sign on with a credit card and activate service, you should be able to cancel the same way.
When I tried to cancel AOL before you had a choice to call them or fax them. When I faxed them the cancellation, they emailed me saying they could not cancel me because my credit card did not match and this was for my own protection. How absurd that they would suspect someone is fradulently removing charges from a credit card account...
There are other companies that make it difficult to cancel, TIVO is one that comes to mind. They have lousy customer service and they have online forums run by users to answer techical questions. The also wont let you cancel online.
I like Netflix the best, since you can cancel simply online, and rejoin again whenever you want. |
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| Uhm... I used to agree with you all, well those few post i read at the top(me lazy). One thing to remember and consider is that there are many people that appreciate the free months they give you. There was a time when we could not afford to have internet but aol's persistent effort to keep customers allowed us 5 free months of service. It was crappy dial-up but it was internet none the less. |
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| reply to sriniz
After a year of "free months", I finally reported my credit card lost. That ended the whole ordeal. |
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