NormanSPremium,MVM
join:2001-02-14
San Jose, CA
kudos:4 Reviews:
 ·SONIC.NET
·Pacific Bell - SBC
1 edit | Re: complained about poor service -Comcast retalia said by tekausa:I complained that for months my VOIP was unusable due to packet loss on the Comcast network. I called to Corporate to escalate the issue. This pissed off the local person at Comcast so they found out that I have a web and email server (extremely low volume) and made that an excuse to say I have to stop them. I told them I would be leaving Comcast but will need 30 days to migrate my services. The person who called me from the network abuse group could not say ok, but he didn't say that 30 days would NOT be approved either. A few minutes later I go a follow up call from the bitch that manages the local group asking if I heard from them. This selective enforcement of the AUP cost them a customer. If it wasn't for the web server, you could have used the wording of their AUP/TOS to rationalize the mail server; as long as the server was only for use by persons on the Comcast account for that premises.
In any case, you probably will find it easier to get away with running servers with one of the DSL providers, if you have any in your area.
Interesting; Comcast actually employs talking dogs?
--
Norman
~A deam, dream, no dream
~Voices of the night go across the forest
~A dream, dream, no dream
~Good night my good child |
