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reply to msj

Re: Actiontec 701 Port Forwarding

You don't want the advanced forwarding, so don't go to that page. Have you clicked "save and restart" after entering the port forwarding information? Did you check to make sure that the port forwarding was still showing up in the "List of Forwarded Ports"?

ok, so i'll remove the advanced information. and yes the basic information was still showing in "List of Forwarded Ports".

What kind of machine are you forwarding the port to? If its Windows XP, do you have Windows Firewall enabled (its on by default starting with SP2). You need to open the port in the Windows Firewall also.

You can check to see whether or not the port is being forwarded by the modem, but it's a little involved. Do you know how to telnet into the modem? If so, do you know how to capture (cut and paste for example) output for commands you type in? I'd like to see the output from typing "iptables -v -L" and "iptables -t nat -v -L". If you don't know how to do this, here are some more specific instructions for windows:

1) Start a cmd prompt window by clicking on "run" from the start menu. Then type "cmd" in the box and click OK.

2) Type "telnet 192.168.0.1" (use the internal IP address of your modem). Login using user name "admin" and password "admin" (the password will be different if you've changed the web admin password).

3) Then type "iptables -v -L" and then type "iptables -t nat -v -L" (hitting return after each command).

Now you need to cut and paste the output from the cmd prompt window. To do this:

1) Right Click on the title bar and click on properties. On the options tab make sure that "Insert Mode" is checked and "Quick Edit Mode" is not checked under "Edit Options".

2) Scroll back the cmd prompt window using the scroll bar until you can see the start of where the iptables output begins. Right click within the window and click on "Mark". Then left click and select the text starting at the first character and dragging down to the bottom right. Holding the mouse near the bottom of the window will cause the window to scroll automatically down to the bottom so you can select all the text in one operation.

3) The text should all be inverted now (by default it will be black text on white background). Hit return within the window and the text will no longer be selected but it will now be in the windows copy buffer.

4) start notepad and click on "paste" under the "edit" menu bar. Save the file.

5) Attach the file here so that we can hopefully diagnose the problem.

It would also be helpful to know 1) the internal IP address of your modem (by default it's 192.168.0.1), 2) the internal address of the machine you are trying to forward the port to, and 3) the port number you are trying to forward.