braxus
join:2003-07-21
Mountain View, CA Reviews:
 ·SONIC.NET
| Canceling Service... Well it's been an interesting ride. Decided to cancel my MCI/uu.net ADSL service today. As much as enjoyed Digizip, feel like when I needed support, they didn't really take care of it.
Lets just say I tried to get an issue with my DSL line fixed. To fix it, support recapped it at 384/256 from 1.5/768. Would rather have my little issue than that! No reply afterwords when I tried to contact them.  |
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| Interesting. I also just canceled, I switched to a local telco (bellsouth) with ADSL 3000/384. Already loving the higiher downstream. |
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 Soapm
join:2001-07-15
Aurora, CO | reply to braxus
said by braxus:support recapped it at 384/256 from 1.5/768. Would rather have my little issue than that! No reply afterwords when I tried to contact them. Now that sucks! |
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olegy
join:2003-06-02
San Diego, CA | reply to braxus
Canceled three months ago my 1.5/768 service, because 1.5mbps downstream is no longer a good option and also because of my switch to VIOP provider - no longer need a land line and a dry pair dsl is not offered.
They continue to bill me!!! After a few phone calls and angry e-mails they zeroed out my account balance once, but in a month I've got a new bill! The issue is still unresolved. So, prepare for tough times, when you try to cancel an existing account. |
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| quote:
Canceled three months ago my 1.5/768 service, because 1.5mbps downstream is no longer a good option and also because of my switch to VIOP provider - no longer need a land line and a dry pair dsl is not offered.
They continue to bill me!!! After a few phone calls and angry e-mails they zeroed out my account balance once, but in a month I've got a new bill! The issue is still unresolved. So, prepare for tough times, when you try to cancel an existing account.
Almost identical issue here now. This is getting ridiculous. |
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