 msjPremium
join:2004-05-21
Fort Collins, CO
kudos:1 | reply to coolrunnings
Re: Actiontec 701 Port ForwardingPerhaps there is a common configuration problem that people are getting wrong. So, rather than try to go back and forth trying to figure it out, how about you send me your entire configuration and I'll figure out what you are doing wrong?
Here's how you can do this:
1) First, make sure you are running the latest Actiontec firmware. To check the version click on "status" from the Actiontec main page. Make sure the Firmware version is:
QW04-3.60.2.0.6.3-GT701-WG
If not, please upgrade your firmware. This most likely will not fix your problem, but your firmware needs to be compatible with mine, otherwise the rest of these instructions won't work. Go to this web page to get the latest firmware:
»www.qwest.com/dslhelp/modems/gt7···firmware
2. From the main menu click on "Setup/Configuration". Then click on "Alternate Setup". Record your username and password in case you don't have it written anywhere else. Now change both the username and password to "XXXX". Click on "Save and Restart" at the bottom. THIS WILL BREAK YOUR CONNECTION. The whole purpose of this step is to obscure your username and password so that you won't be sending it to me or anyone else. You will restore the username and password later. Meanwhile your internet connection will be down.
3. telnet to your modem (You can use a command prompt window to do this by typing "cmd" in the run box from the Windows start menu). In the command prompt window type "telnet 192.168.0.1" (substitute the IP address of your modem if it is different).
4. Log into the modem with account "admin" and password "admin".
5. Type the following commands:
cat /dev/mtdblock/4 >/var/mtd4
thttpd -d /var -p 1080
exit
6. Now from your web browser enter the following link (again substitute the IP address of your modem if it is not the default):
http://192.168.0.1:1080/mtd4
save the file to disk.
7. Now you can restore your connection by following step 2, but replace the "XXXX" with your real username and password. Once you restart your connection should come back up. You can monitor the status page to make sure you didn't type something incorrectly.
8. Give me access to the file. This file will contain the full xml configuration of your modem (which is why you want to obscure your account information). Either 1) place the file somewhere that I can get to it and post a link here, 2) attach the file here (not sure if non picture attachments work or not), or 3) attach it to an email and mail it to msjdsl@yahoo.com (note that this is a temporary email account that will go away eventually -- posting email addresses to public forums is a guaranteed way of getting lots of spam, and the spammer email harvesters are getting smarter about obscuring techniques).
If you do the above I can take that configuration file and install it on my modem, which will allow me to debug the problem you are having. If I can't reproduce the problem, i.e. the port forwarding works without me changing anything (other than replacing the XXXX with my username and password), that would indicate that the problem is not the Actiontec configuration but is caused by something else (port blocked by your ISP, another router between the modem and your machine, a software firewall on your machine, including Windows XP firewall, etc.)
Please note that I am not necessarily going to do this for every person who asks in the future. I am hoping that there are some common problems that people are having with this feature, and that by doing this once or twice I will be able to determine what they are so it will be easier for everyone to help others get port forwarding to work. |
