 2 edits | reply to paranoidxe
Re: Counterspy. I've got Counterspy here and have had no problems with it either.
I had the extreme pleasure of meeting Alex (and his team) at the Sunbelt booth when they were at MS Tech ED 2005 in Orlando in June. I was really impressed with the way they dealt and interacted with their customers (and those stopping by for information). Then, they invited me over to visit their offices in Clearwater where I spent a week (MiniSummit on Spyware) visiting the Research and Developement Dept. and they have some really talented and dedicated folks there. I was equally impressed with not only the fever of their quest to kill spyware but the quality of their operation and care for their customers. Alex and crew also keep an interesting blog on spyware »sunbeltblog.blogspot.com/ that shows you how keen they are in keeping up with developing trends and being "in touch" with people. I think we'll see better and better things from Counterspy as Sunbelt truly likes to be visible and "out there". I saw a great attention to detail and the quality of their product development. They are BIG on getting it right and really do hate spyware, true to their motto: Hit Spyware HARD They do go after it with a vengence.
I heard lots of stories that were similar to those I have been through when helping neighbors,friends and family with massive hits of spyware infestations. They go through the same in their personal lives too, stuggling with the growing threats of spyware and other malware - just as we do.
It's a shame this topic was titled this way just because one person had a isolated incident they couldn't resolve, but I think it is great when Sunbelt responds right away to get the job done.
And no, I don't work for Sunbelt. I just admire the way they don't have their heads in the clouds and stay accessible when issues arise. Oh, and their growing research team is impressive too. LOVE the online Research database, Alex - that's real useful for all of us! »research.sunbelt-software.com/
Thank you very much!
Edited to add: To Olga6 ...Welcome! to BroadBandReports (aka DSLR) Security Fourm  -- It takes a disaster to make a woman out of a female
Microsoft MVP/Windows Security 2003-2005
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