Does Rogers enforce bandwidth cap? in Rogers

Does Rogers enforce bandwidth cap? in Rogers http://www.dslreports.com/forum/r14488371 en Wed, 20 Aug 2008 23:03:04 EDT Wed, 20 Aug 2008 23:03:04 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15163385 crent : LOL i'm at 456 gigs this month and counting. I got a phone from Rogers about this and basically called the guy a liar since; i called for support when they first introduced the throttling and was told repeatedly that 'nothing has changed' and 'the problem must be with your computer'. Then after having proof printed in the Globe and Mail and calling support about being told 'that this is a lie'

I basically told them since they have proved themselves to be liars repeatedly, I don't believe a single word they say to me anymore. If they cut my service off without warning I will be expecting a full refund for the unused period.

All I got was a stunned silence at the end from the supervisor as i refuse to talk to the front line techs....]]> http://www.dslreports.com/forum/remark,15163385 Tue, 03 Jan 2006 21:01:11 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15160314 Breakthrough : A while back (3-4 months), Rogers actually emailed me and told me that I was part of the 1% that used over 1000% of the other users' average bandwidth usage... I stopped downloading for a while after that, but I was really heavily going on Torrents (Trailer Park Boys episodes :) ). And when I mean heavily, I mean like constant uploading and downloading for weeks.]]> http://www.dslreports.com/forum/remark,15160314 Tue, 03 Jan 2006 14:40:36 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15156158 anon : im at 162 lol this is the most i've been over.. hope i dont get a warning.]]> http://www.dslreports.com/forum/remark,15156158 Mon, 02 Jan 2006 22:16:44 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15153174 ottawa_guy : 141gb and still going....nothing yet. I told them give me business. They said NO! So I said I will be going over, don't call me]]> http://www.dslreports.com/forum/remark,15153174 Mon, 02 Jan 2006 15:23:11 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15152881 murphman15 : Well, I went up to 106 gigs. And didnt hear anything...here's hoping...]]> http://www.dslreports.com/forum/remark,15152881 Mon, 02 Jan 2006 14:36:29 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15150730 sbrook : Some people are going 200-300 per month without a peep.]]> http://www.dslreports.com/forum/remark,15150730 Mon, 02 Jan 2006 07:10:02 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15150321 anon : hey, have any of you guys gone extremely over the limit and not gotten a letter or anything?]]> http://www.dslreports.com/forum/remark,15150321 Mon, 02 Jan 2006 02:55:31 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15105604 anon : I was at 130gb last month and didn't recieve anything from rogers, i have extreme.. im at about 92gb right now, i just might go over again.. this cap really sucks, by the tim its 3 weeks im already at 100gb because of torrents and stuff.]]> http://www.dslreports.com/forum/remark,15105604 Mon, 26 Dec 2005 16:38:04 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15104606 murphman15 : Seems like sound advice, thanks. I plan on upgrading to Extreme soon enough anyways.]]> http://www.dslreports.com/forum/remark,15104606 Mon, 26 Dec 2005 13:23:37 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15104524 sbrook : Well, all we can suggest is to see how it goes ... If you get a warning, then it's time to be a little more careful.]]> http://www.dslreports.com/forum/remark,15104524 Mon, 26 Dec 2005 13:06:19 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15104438 murphman15 : Hey there,

I just went over the cap for the first time yesterday. We have the regular high speed with a 60 gig cap. I'm currently about 2 gigs above the limit. My brother told me to check this site out and post my question. He says that since I've allready gone over the cap that I should just continue and not worry about it because they most likely wont do anything. What would you all suggest?]]> http://www.dslreports.com/forum/remark,15104438 Mon, 26 Dec 2005 12:46:08 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15099389 puzz1ed : My guess is that even if only 1% of the over 1 million customers (I think) they have went over the cap, they'd have to send out 10,000 warnings and have to deal with potentially 10,000 customers contacting them either because they're angry or because they have no clue why they got a letter. Better to nab people on a priority basis when it suits their interest.]]> http://www.dslreports.com/forum/remark,15099389 Sun, 25 Dec 2005 10:58:10 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15099220 sbrook : That certainly explains throttling. It doesn't explain why Rogers seems to only selectively enforce their 60/100GB per month caps. That seems totally hit and miss since there are people who go WAY over the cap and live in areas where there is likely to be node congestion ... and yet they don't get the nastygrams.]]> http://www.dslreports.com/forum/remark,15099220 Sun, 25 Dec 2005 10:11:08 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15099181 anon : My 2 Cents on the issue:

The way i see it when it comes to the cap enforcement is usage per node or per capita, however you want to put it. A friend of mine works at Rogers in Ontario and he commented on it this way. For example if there are lets say 50 Rogers HSE customers in a neighbourhood, controlled by a node that supports lets say 100 HSI customers, and they all download dvd's off torrent sites and upload to a 1:1 ratio, well thats alot of bandwidth and a lot of stress on the node, causing it to fail. This in turn causes customers to call in and complain about issues with speed or connection issues all together. So therefore in a situation like that they tend to pick on those users if they go over the cap every month. It also works in the opposite way as well, where if you live in an area with a node that supports 100 HSI customers and only 10 out of the 100 go over the cap then its not as bad and its not as much stress on the nodes and the nodes are stable. For me i live in a neighbourhood, in a small town which probably supports over 100 users and when you live in a small town you know almost everyone lol, so i know that very few people in my neighbourhood that have Rogers HSI so when i go over the cap considerably, especially this month, its not to much of a big deal because the stress on the node that im connected to is not strained in anyway.
So with this hypothesis, if you live in an area with alot of HSI customers then more then likely they will enforce the cap more then if you dont, which is probably why they have left me alone lol.

My 2 Cents.]]> http://www.dslreports.com/forum/remark,15099181 Sun, 25 Dec 2005 09:59:34 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15096762 sbrook : www.rogers.com ... top of the page ... sign in (you'll have to register first, but be careful in the process that you don't sign up for online billing by accident). Follow the pages and it will take you to "How much have I used"]]> http://www.dslreports.com/forum/remark,15096762 Sat, 24 Dec 2005 20:20:04 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15096657 anon : Hrmm anyone know how to check how much we downloaded in a month ?]]> http://www.dslreports.com/forum/remark,15096657 Sat, 24 Dec 2005 19:58:21 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15083069 anon : I believe Rogers does random checks and just basically picks x amount of people out of the population every month to see who's using over the limit. Highly unlikely they actually go around and monitor individuals. I myself have been over the limit twice already and not a word.]]> http://www.dslreports.com/forum/remark,15083069 Thu, 22 Dec 2005 18:52:35 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15078434 SlowGT : It's a 3 strike system.

Strike 1: You get a letter in the mail.
Strike 2: You get disconnected for a week or month.
Strike 3: You risk getting yourself permanently disconnected.

I don't know how well it's enforced... I've seen people go over their limit by approx 100 gigs every month.]]> http://www.dslreports.com/forum/remark,15078434 Thu, 22 Dec 2005 03:28:04 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15061580 assbrook : Every time, this taking Rogers to court discussion makes me laugh.

Seriously, there is NO ONE, with enough will and energy and obsession, to sue Rogers for internet service that costs $50/month.

It's just internet service after all... There are other more important things in life that needs our attention than crippled internet.

But Rogers internet DOES piss you off, I know and it pisses me off, too. But hopefully, time will tell how inefficient their strategy is.]]> http://www.dslreports.com/forum/remark,15061580 Tue, 20 Dec 2005 01:50:05 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15060218 sbrook : $300 to $400 to recoup how much ? A couple hundred?]]> http://www.dslreports.com/forum/remark,15060218 Mon, 19 Dec 2005 22:27:57 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15060045 anon : Actually taking Rogers to court should not cost you that much. Since the value of your claim will likely be bellow $10,000 dollars, you can sue them in the Small Claims Court. For that, you do not need the services of a lawyer, you can do it yourself. Or you can hire a paralegal to do it for you.

At the end of the day, if you win, you will be able to recoup part of your costs. If they win, you will have to pay them costs. Small Claim costs are not that terrible, they are around $300-400 dollars.

So, as you see, not that terrible.]]> http://www.dslreports.com/forum/remark,15060045 Mon, 19 Dec 2005 22:07:21 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15059979 anon : However, the issue of false advertisement still remains.

If you have a cap of 60G per month, what the hell remains "unlimited" to call their service "unlimited". I would have no problem if the service would be called 60G HighSpeed Internet. I do have a problem if the service is called "Unlimited" HighSpeed Internet. ]]> http://www.dslreports.com/forum/remark,15059979 Mon, 19 Dec 2005 22:00:22 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15045618 bryce111 : I go over the edge consistently, never heard a word.]]> http://www.dslreports.com/forum/remark,15045618 Sat, 17 Dec 2005 18:37:48 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15045523 anon : Well - i've been getting text messages on my cell phone if I even go a hair over (say 105). I'm reluctant to call them and ask if these are 'official' warning in case I draw attention to myself. Has anyone else been getting these 'text message warinings'?? Do they count towards my 'three strikes you're out' (or however it works...).

Thanks - great forums.]]> http://www.dslreports.com/forum/remark,15045523 Sat, 17 Dec 2005 18:19:51 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15036783 anon : Friend of mine had his account suspended , he was doing around 200GB/Month way over the 60GB Limit :D It took him few months to get the account back on "probation terms" whatever that means. So yeah, if you go crazy they do enforce it.]]> http://www.dslreports.com/forum/remark,15036783 Fri, 16 Dec 2005 13:06:25 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15035162 puzz1ed :

said by mordin

:

I think I would have taken it and canceled in the 5th month :D

You guys have no scruples. ;)

Unfortunately, having called in and made such a fuss about how Rogers etc. sucks so much, I'd find it hard to take 6 months free with no assurance that they plan to change anything for the better.]]> http://www.dslreports.com/forum/remark,15035162 Fri, 16 Dec 2005 08:28:49 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15033880 Guru :

said by mordin

said by puzz1ed

said by GnJ

:

6 months free

That would be tempting although hardly satisfying.

I second that!:D

Rip off Rogers just like they did to their customers!]]> http://www.dslreports.com/forum/remark,15033880 Fri, 16 Dec 2005 00:26:16 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15033742 mordin :

said by puzz1ed

said by GnJ

:

6 months free

That would be tempting although hardly satisfying.

If it was without a contract I think I would have taken it and canceled in the 5th month (30 days notice) just so I could say I got something for free from Rogers that wasn't already available for free. :D
--
P4 2.8 800 fsb, Asus P4P800 MoBo w/1Gig PC3200 RAM, 256 Meg GeForce 5600, Sound Blaster Audigy Gamer, DVD-Rom/CD-R Burner & LG Duel layer DVD Burner, 2x 120 Gig Hard Drives]]> http://www.dslreports.com/forum/remark,15033742 Fri, 16 Dec 2005 00:04:23 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15030699 bricksterr : I've been curious about this unenforced cap myself. Although I'm not a big abuser, I have gone over it without hearing about it, but I do live in an area where there are little or no problems.

Has traffic shaping helped alleviate the problem?

Was the cap introduced as a scare tactic or as an easier way for them to dispose of the bandwidth thugs in congested areas?

Were our letters to the office of the President heard? Did they realize that their own numbers were a little conservative (1%... remember, we're not talking individuals, we're talking households. So you would have to believe that if you went to 100 homes or apartments in your area, only one violator would be found... on average of course!)

Did our complaints to the Competitions Bureau create an exchange of ideas on ethical advertising between the Bureau and Rogers, so they (Rogers) simply backed off the idea... for now?

A combination of the above?

The only person I have known to have been cut off by Rogers was before the hard cap and it was because their virus laden computer had been turned into a mass mailing monster.

I guess ignorance is bliss as I'm sure most of the violators (at least a few that I know) are completely unaware of a cap. They didn't have to go through the sleepless nights that we did! ;)]]> http://www.dslreports.com/forum/remark,15030699 Thu, 15 Dec 2005 17:51:16 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15030560 puzz1ed :

said by GnJ

:

6 months free

That would be tempting although hardly satisfying.

I wonder if Rogers realizes that they may be wasting all this money they must be spending on traffic shapers? The vendors would have you believe the shapers are invincible but I can't see how they can reliably identify forthcoming encrypted protocols like they claim here.

»www.p-cube.com/p2p_webinar/#13

Even telltale packet sizes could be masked by splitting, coalescing, or delaying your data bytestream.

It'll be interesting (to me) to see just what these boxes are capable of once more encrypted clients come out.

The only way to control usage is with caps or pay per byte. It's inevitable given people's desire to use things like BitTorrent which can easily suck up all your bandwidth for as long as you let it.]]> http://www.dslreports.com/forum/remark,15030560 Thu, 15 Dec 2005 17:30:37 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15030187 Guru : *clap clap clap*
Nicely done!! GnJ!

Loved your conversation with the agent!:D:D:D:D:D

said by GnJ :
it did feel good to piss off someone for rogers after they pissed me off for years.

Still, I can't imagine how ACTUALLY GOOD it would feel if someone's done THAT to the Office of the President.;)]]> http://www.dslreports.com/forum/remark,15030187 Thu, 15 Dec 2005 16:44:16 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15029903 GnJ : well I got my Sympatico and while the speeds are not 5 mbit it has consistant speeds so far. p2p is no longer frusterating and it feels so good.

Today I called rogers to tell them that i'm cancelling because I got sympatico and they offered me 6 months free to ditch bell. I told em I'm sick of the crap rogers is pulling with their caps, throttling etc.

The guy was saying how the cap is more than enough blah blah blah how bandwidth is expensive. Throttling is just something they are going to do to kill congestion on the nodes blah blah blah.

Then I told him that bell didn't have any of these problems and that's why i'm gone. He then replied with "well bells is probably going to charge you something.. you never know." This is where I broke down and said "You've got to be kidding me!" to the guy. Then he went on with the speed is much much faster on rogers apposed to bell, but then I counter replied with "What do I need all that speed for? All I can do with your service is surf websites and check my email?" and the guy just quickly said "will that be all sir? " and I replied with "yeah, so are you going to cancel it?" and they replied with "consider it done" and clicked the phone on me...

So much for fast *friendly* service, but it did feel good to piss off someone for rogers after they pissed me off for years.]]> http://www.dslreports.com/forum/remark,15029903 Thu, 15 Dec 2005 16:08:19 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15019001 anon : This "cap" just seems like its to scare people. im at about 130gb right now and i have extreme. Haven't gotten any call or e-mail, its not like i'm WAY over the limit anyway, the usage period ends for me tomorrow or today anyway I think.]]> http://www.dslreports.com/forum/remark,15019001 Wed, 14 Dec 2005 10:00:49 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15018021 TOPDAWG : well far as I know like most terms of survive stuff rogers said at the bottom we can change anything we like. Also good luck taking them to court and trying to win. That will cost you a good bit.

Also I download and upload allot and I've yet to get near the cap.]]> http://www.dslreports.com/forum/remark,15018021 Wed, 14 Dec 2005 04:54:25 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15017417 mordin :

said by KyeU

:

When there's competition, another Cable Internet company offering 6 MB/s and unlimited bandwidth, then Rogers will need to adjust their promotion plans to be able to compete with that new cable internet company. But...alas, no such major company exists in Toronto.

Be glad you're in TO as there are resellers for both cable and DSL available, not like down here on the east coast where there is just the Rogers & Aliant.
--
P4 2.8 800 fsb, Asus P4P800 MoBo w/1Gig PC3200 RAM, 256 Meg GeForce 5600, Sound Blaster Audigy Gamer, DVD-Rom/CD-R Burner & LG Duel layer DVD Burner, 2x 120 Gig Hard Drives]]> http://www.dslreports.com/forum/remark,15017417 Wed, 14 Dec 2005 01:00:38 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15017308 KyeU :

said by Guru

:

Rogers is a monopoly to people with no alternatives, so they can be pretty rough to customers...

That's what happens when there's a monopoly.

When there's competition, another Cable Internet company offering 6 MB/s and unlimited bandwidth, then Rogers will need to adjust their promotion plans to be able to compete with that new cable internet company. But...alas, no such major company exists in Toronto.

There's only Sympatico, but it's a hassle to switch from cable to DSL. It would be much easier to switch from cable to cable.

Look what happened to Yahoo and Hotmail. They were offering like what? 5 MB of storage space for E-Mails? Then GMail comes along and offers a preliminary amount of 1 GB, then upgraded it to 2 GB a few months after. Yahoo and Hotmail have had to upgrade the storage space available to free users to 250 MB and 1 GB, respectively, in order to be able to stay in the E-Mail market.

Hopefully, someday, the same will happen to Rogers.

Competition is always good.]]> http://www.dslreports.com/forum/remark,15017308 Wed, 14 Dec 2005 00:38:40 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,15016878 Ruski : Guys,

Here is the deal. I have been using Rogers for about 10years now. Currently i am on the Rogers Extreme package. Asside from congestion issues at peak hours, i get good download speeds. As for the congestion issue...because of it, i have been getting Rogers for free since June 2005...keep getting credits to the account.

***If you want to know more, read my post in the post regarding REALLY SLOW ROGERS EXTREME SERVICE***

Anyway, about a year ago Rogers picked out the top 1% of users for downloads and asked them to stop downloading so much or possibly face service interuption. My friend got called after downloading 100GB in 3 weeks. He didnt listen, kept downloading....got 2nd, then 3rd warning call. Then they shut his Internet off. He called them, they said its his last warning before they have to shut him off for good. He told them that he doesnt want their service and cancled it anyway. ***Now he is using some small ADSL connection***.

I kept downloading roughly 80+GB/month and have never gotten a call. In the last few months, i have gotten 300GB/month in downloads with no calls. So obviously any caps are not being enforced too much, or maybe they lost so much of their customer base to Sympatico that they decided to let it go, as they should.]]> http://www.dslreports.com/forum/remark,15016878 Tue, 13 Dec 2005 23:26:24 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,14999329 Wolfie00 :

said by Guru

:

I'm prolly wrong, but does Rogers pick on people who they know can't get DSL service? Rogers is a monopoly to people with no alternatives, so they can be pretty rough to customers...

It's a plausible theory on the surface, but if you've been hanging around these and other forums for awhile, you get to have some appreciation for the astonishing depths of Rogers' incompetence. Fact is, they often get confused about where they have service themselves, never mind trying to track the competition.

Never attribute to malice that which is adequately explained by stupidity.
]]> http://www.dslreports.com/forum/remark,14999329 Sun, 11 Dec 2005 18:39:53 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,14998038 sbrook : It is not a Soft cap ... it is a hard cap. A soft cap is generally unwritten.]]> http://www.dslreports.com/forum/remark,14998038 Sun, 11 Dec 2005 14:54:28 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,14996958 Guru : WOW... I don't know what to say GnJ...

156 gig doesn't seem too bad considering 100 gig cap Rogers has is a soft cap and there are people literally donwloading way more than that and get away with it...

I'd say it's a good move on your part to move to Sympatico and like sbrook said, DO let people in control at Rogers know about this.

I'm prolly wrong, but does Rogers pick on people who they know can't get DSL service? Rogers is a monopoly to people with no alternatives, so they can be pretty rough to customers...]]> http://www.dslreports.com/forum/remark,14996958 Sun, 11 Dec 2005 11:58:18 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,14996689 sbrook : Please write to the Office of the President (see the How to complain thread in the sticky notes at the top) to explain why you are leaving.

This is the first "over the cap" disconnect notice in a LONG time. Beware folks - Rogers is on the prowl again.]]> http://www.dslreports.com/forum/remark,14996689 Sun, 11 Dec 2005 11:06:46 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,14995750 GnJ : For those of you who were like me and decided not to open an email account so rogers couldn't give you a warning about going over the cap... don't waste your time. I got called last week from rogers and I had already paid my bills etc. However, I am going over the 100 Gig cap significantly. I'm at 156 Gigs as I type this. Anyways, they called and warned me that I had went over the cap and this is my SECOND warning. I argued with them for about 20 minutes on how I never recieved my first warning since I had not opened an email account with them and the guy is like that's why we encourage our customers do that right away when the service has started. I am stuck in a place that doesn't qualify for DSL and rogers was my only option, but the day rogers called me I went to Bell's website and checked if my area was dsl ready by putting in my phone number, and to my surprise it was! So I ordered a kit from bell which should be here on tommarow or tuesday and then I'm going to call rogers and tell em to throttle their fists up their you know what.

Horrible traffic during the day... I can live with that...

Capping usenet... I can live with that...

Enforcing a 60 gig cap, but then changing it to 100 gigs... I got used to that...

Throttling bittorent/p2p .... I got used to that...

Taking away usenet all together.... that's the last straw...

Bell Sympatico HERE I COME! ]]> http://www.dslreports.com/forum/remark,14995750 Sun, 11 Dec 2005 06:05:36 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,14987353 pctechguy : and what port would that be....My torrents are still D/L at a not so quick 5K....if I'm lucky]]> http://www.dslreports.com/forum/remark,14987353 Fri, 09 Dec 2005 22:27:33 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,14986434 anon : I think maybe you guys are worrying too much. Some of us do a couple hundred gigs per month and have never heard a peep. I initially panicked when i head about the caps and switched to bell to try it. I then maxed out my rogers connection to see how long I could go until I would be "punished". I never was. Never heard from them at all. So just be reasonable about it, and Im sure your not going to have an issue with it.]]> http://www.dslreports.com/forum/remark,14986434 Fri, 09 Dec 2005 20:08:19 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,14983281 lisalovlee33 : For sure, every month, so far, I have been approaching close to 60 but never beyond it. Quite easily accumulated especially now with the new port discovery where it's downloading soooo fast.. :)]]> http://www.dslreports.com/forum/remark,14983281 Fri, 09 Dec 2005 12:34:32 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,14982846 justfixit : 4.5 gigs down.. and if you hold a proper ratio.. 1:1 .. that's 9 gigs per movie..

times 6 .. and you're at your limit.. PLUS gaming and regular surfing..]]> http://www.dslreports.com/forum/remark,14982846 Fri, 09 Dec 2005 11:38:20 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,14982656 anon : well dvd rips, 4.5 gigs each movie, adds up fast!]]> http://www.dslreports.com/forum/remark,14982656 Fri, 09 Dec 2005 11:13:39 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,14979385 anon : Can never understand how some of you guys can go over a 60GB limit. That is a lot of dling... {edited for content}]]> http://www.dslreports.com/forum/remark,14979385 Thu, 08 Dec 2005 21:56:34 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,14976731 Commodus : My bandwidth use ran slightly over last pay period, but I haven't heard one bit from them about it. Then again, this area has been relatively good: the speeds are usually very consistent (at least on Extreme). I think it's a relatively underpopulated node and so the occasional heavy bandwidth use doesn't send them scrambling to send a warning.]]> http://www.dslreports.com/forum/remark,14976731 Thu, 08 Dec 2005 16:14:55 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,14976645 crimsondr : someone on this forum has reported being warned 3 times and cancelled. don't know for how long though.]]> http://www.dslreports.com/forum/remark,14976645 Thu, 08 Dec 2005 16:06:53 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,14976615 lisalovlee33 : So has anyone on here actually recieve a letter or call or have their sevice terminated? If so for how long??]]> http://www.dslreports.com/forum/remark,14976615 Thu, 08 Dec 2005 16:04:01 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,14976572 crimsondr : when they send you a warning, is it an email warning only? or do you actually get something on paper?

i never signed up for my email address from rogers so they can't email me anything.]]> http://www.dslreports.com/forum/remark,14976572 Thu, 08 Dec 2005 15:58:01 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,14795031 sbrook : There certainly was a limit just defined by Rogers as "to not impact the use of the service by others" and "not cause an excessive load on the system".

Now in addition to those limits which still exist, there's also the "Hard limit" which they aren't enforcing.]]> http://www.dslreports.com/forum/remark,14795031 Sun, 13 Nov 2005 11:24:51 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,14793860 mordin :

said by nathancrom :

when i first got rogers extreme i was told there was no limit..... so they better not charge me anything

Better read your agreement with them.... They can change the service anytime & anyway they want and your only recourse if you don't like it is to cancel.
--
P4 2.8 800 fsb, Asus P4P800 MoBo w/1Gig PC3200 RAM, 256 Meg GeForce 5600, Sound Blaster Audigy Gamer, DVD-Rom/CD-R Burner & LG Duel layer DVD Burner, 2x 120 Gig Hard Drives]]> http://www.dslreports.com/forum/remark,14793860 Sun, 13 Nov 2005 02:20:28 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,14793673 KyeU :

said by nathancrom :

when i first got rogers extreme i was told there was no limit..... so they better not charge me anything

False Advertisement? Breaking the Consumer Protection Rights.

»lookup.bbb.org/

quote:
The Better Business Bureau is a system of over 120 independent, local BBBs working with businesses and consumers to resolve complaints and keep the public informed.

]]> http://www.dslreports.com/forum/remark,14793673 Sun, 13 Nov 2005 01:08:06 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,14793663 anon : when i first got rogers extreme i was told there was no limit..... so they better not charge me anything]]> http://www.dslreports.com/forum/remark,14793663 Sun, 13 Nov 2005 01:05:04 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,14776381 Bender_2k :

said by drunkgoat

:

Screw rogers, im going to get a few people to push 1TB downloaded this month.

That's not the way to go about getting what we want (no caps/reasonable ISP). Trying to convince fellow users to use 1 TB is just gonna: 1) hinder other users connections and suck up all the bandwith, 2) piss off Rogers into taking even more drastic measures and 3) get you'reself booted from the service.

Best bet is waiting and see'ing if Rogers comes up with something.]]> http://www.dslreports.com/forum/remark,14776381 Thu, 10 Nov 2005 15:13:37 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,14772957 drunkgoat : Screw rogers, im going to get a few people to push 1TB downloaded this month.]]> http://www.dslreports.com/forum/remark,14772957 Thu, 10 Nov 2005 03:13:12 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,14771209 djeddiej : I found this letter, posted at the Globe and Mail website, to be most interesting.

Dear Editor:

As one of the people affected by Rogers' new bit cap, I have a few points that I have brought up to Rogers.

I have asked, and also suggest it to all Rogers users, that they no longer allow Rogers to bill them via e-mail. Emailed billings do use up a small percentage of my bit cap.

It's a small point indeed, but one that has a direct impact on Rogers. By forcing Rogers to do this by post, it will have to pay for the paper and postage.

I have also asked that monitoring of my usage be made available via software from my house. I understand that Rogers has tools in place for monitoring the usage, but by having to visit the Rogers website to view that usage, I am using up a percentage of my bandwidth, therefore using a portion of my cap every time I visit the page. This also requires that the information be accurate and honest.

Realistically, can we trust a company that is actively trying to curtail usage to deliver accurate statistics without some form of monitoring?

A senior support person told me that this page is cached on my hard drive and does not reload each time. However, for security reasons, I and many other users regularly clear our browser caches. This means a 1 or 2 megabyte hit each time I check my usage.

Rogers told me to get software off the Net to do this, but this will cost me to buy the program(s). I believe Rogers should provide this to me because they are implementing this policy shift.

Rogers also told me that it has no mechanism in place to deal with disputes over usage amounts. So we have no ability to contest their accusations.

I therefore asked to have monthly Internet billing include a complete breakdown of my usage. I point out to you that cellphone users are provided this service free of charge — I buy 50 minutes of air time for cellphone, which is analogous to my 60 GB cap. I'd like to know what I'm using. On my bill.

Rogers should also do a better job addressing spam. So far, it's highly inadequate. Each piece of spam uses a portion of my bit cap. Rogers is not doing enough to eliminate spam, which in turn cheats me by a small percentage each month of my 60GB limit.

Rogers should also change all of their Web pages so the graphics are at a minimum. Each time I have to visit a Rogers page, I use up a portion of my bandwidth/bit cap downloading unnecessary graphics.

I believe all users who subscribed to Rogers' Extreme service and paid the extra cash for the high-speed modems should receive a rebate or credit on their accounts, because they are now no longer useful. We bought this service based on expected usage.

The person I spoke to at Rogers even went so far as to suggest I curtail my usage of services such as newsgroups, streaming Internet radio, on-line gaming and downloading software updates to conserve my usage. I asked him then what was the point of having high-speed then? He avoided answering.

We Rogers users are fed up. We need a change, we need support and we need it fast.

Barrie Jones, Pickering, Ont.]]> http://www.dslreports.com/forum/remark,14771209 Wed, 09 Nov 2005 21:25:33 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,14488714 sbrook : They're not enforcing it in all probability because it's got so many holes in it you could drive London double-decker busses through it no problem.

It's wrong to have a limit if you don't enforce it.]]> http://www.dslreports.com/forum/remark,14488714 Sun, 02 Oct 2005 15:13:50 EDT Re: Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,14488416 KyeU : I've heard they do, but sparingly.

Lots of members here have not been penalized for going over the limit.

I agree, they shouldn't have implemented this bandwidth system, and I'm pretty sure many ex-Rogers customers moved to Sympatico since.]]> http://www.dslreports.com/forum/remark,14488416 Sun, 02 Oct 2005 14:11:44 EDT Does Rogers enforce bandwidth cap? http://www.dslreports.com/forum/remark,14488371 anon : Hi~

I was just wondering if Rogers enforces bandwidth cap on users. Do they call you or give a warning if you go over the cap? How are your experiences?

I don't think they should have a bandwidth restriction as sympatico does not have any and sympatico is the rogers' most fierce competitor.

Thanks a lot!]]> http://www.dslreports.com/forum/remark,14488371 Sun, 02 Oct 2005 14:04:07 EDT