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Jenn70

@aol.com

AOL Reactivated a Cancelled Account

I cancelled my AOL account last year. Received a letter today that they were terminating my account for not updating my billing information and that I owed them $95. I called and was told that someone had logged onto my account in May (6 months after the cancellation) and that had automatically reactivated my account. They said I have to pay for all months following that.

I told them I hadn't logged onto anything and that the bill wasn't valid. They said that collection proceedings would be started if I refused to pay.

So now I'm on hold to talk to their "fraud" department, but have been waiting for 45 minutes (what kind of service is this??)

As far as I'm concerned, they can send me to collections until the cows come home. There is no way I'm paying this bill when my account was closed a year ago!

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