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KB2PSM

join:2002-08-06
Long Beach, NY

The real HIDDEN costs?

When I look at Optimum Online's Triple Play package, it tells you how economical it is supposed to be and shows you an introductory price. What isn't clear, at least to me is what will the monthly cost be when the "lure in" special pricing is over.

If THAT price is competitive to what I have now, then it is worth it and the promotional rebates are like the icing on the cake.

Cablevision seems to obscure what the "regular" price will be. (Unless I missed something or some information was posted).

Rob


ScottMo
Once in a Lifetime
Premium,MVM
join:2000-12-15
Stony Brook, NY

1 edit

I have Cablevision's Triple Play without the special deal. I pay $133.99 per month which breaks down like this:

TV - Io digital family cable with two Io boxes = $74.09 (with $3.96 in taxes);
Optimum Online= (with $5.00 discount for cable tv subscribers) = $44.95;
Optimum Voice = $34.95

That totals $153.99

And there's a $20.00 discount for all three which nets out to $133.99

The extra digital cable box cost $6.45 extra (plus
tax), so the service with just one tv would be roughly $127.54


KB2PSM

join:2002-08-06
Long Beach, NY

Thanks for a meaningful breakdown.

It really irks me that Cablevision will not clearly indicate the cost of the triple play (and specific cost breakdown of services) upfront.

Rob


Duckbacker

join:2005-06-16
Nesconset, NY

I'm not really concerned with "hidden costs", I gauge it by my bottom line cost. For years I had CV for TV and broadband and Verizon phone service. I got tired of paying Verizon over $60 a month and decided to try something else. I looked at Optimum Voice but I thought the $35 price they advertise was too much, especially when I could get a VOIP service from a company named Sunrocket for less than $17.
What I discovered is that phone service is kind of like air. We don't notice how much we use it until we don't have it. Sunrocket was a horror. It didn't work worth a darn. I never knew if I would have a dial tone when I picked up the phone. Incoming calls were sent off into the ethernet. When I gave people my phone number, I had to give them my home AND cell phone number because Sunrocket was out so often. The money I was saving was going to pay my cell phone bill. After almost three months of frustration I went back to Verizon and begged them to take me back. They agreed but wound up giving me the run around with long delays and missed appointments. After missing two appointments without explanation, they actually had the gall to tell me that I should call them the day before my next appointment to make sure they were coming.
On a lark, I called CV(from a cell phone, naturally) to see if they could do it any faster. The CSR said sure, we can do it right now. Since I've had their other two services for years, I knew I wasn't elligible for their Triple Play, so I asked how much it was going to add to my bill. The CSR told me it would be $15. I was stunned and asked if it was some type of special promotion. I was told no, that was their regular price. I signed up immediately and had phone service in 10 minutes. All I had to do was plug my phone into my current cable modem and make a call to a tech to finalize the set-up. For the life of me I can't understand why CV doesn't tell current subscribers that for them, the actual cost of Optimum Voice is $15.
I've had the service for 3 months and it's been flawless. If I had known the true, bottom line cost, I would have taken the plunge a long time ago and I never would have bothered with Sunrocket.
For reasons I'm sure most CV customers familiar with, I have a deeply ingrained dislike of CV and in particular, the Dolan family. I would love to try FIOS when it becomes available if for no other reason than to stick it to the Dolans. The only problem is that Optimum Voice is so good and so cheap (with the $20 discount and compared to Verizon POTS) that it's going to be difficult to make the switch. Unless CV has a substantial price increase, FIOS is going to have to come up with a spectacular deal to get me to do it.


tbear228

join:2004-12-26
Seaford, NY

i have cv cable [family plan]47.77 with fees and taxes. i have verizon phone/and dsl [get 1.5 only] live in apt. no fios or 3.0 here. how much woulkd cv cost to add phone/and internet service. ,also is it worth it. paying verizoin about 80.


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