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 KrispyPremium,VIP
join:2001-12-11
the stix
kudos:1 | Not just Comcast MSN/Hotmail The ISP I work for (Cogeco) is experiencing massive delivery problems with Hotmail, we're seeing minimum delivery delays of 3+ hours and that's GOOD! We're seeing maximum delivery delays of over 20+ hours.
Most of Hotmails servers are intermittent accepting mail, if we sent them 10 emails we'll see delivery for 2 emails and then Connection refused (port 25) or Connection timed out (port 25) for the other 8. As per usual Hotmail isn't saying anything, even their status page states all is good The service is available; there are no known network issues at this time. which is simply not true.
I know many other ISPs are seeing this and thus far attempts to contact, work with, get a heartbeat from Hotmail have been met with silence...we could probably help them out if they'd only talk to any of us. They even left me a voicemail last week but many messages later we still have no contact with them.
BTW, this isn't anything new, Hotmail rarely works 100% but generally speaking it's much better then of late which is why other ISPs are noticing problems as well. I suspect much of this is likely due to new virus variants of last week and their servers getting hit hard...that's understandable, I just wish they'd talk to the rest of us as when Hotmail has issues accepting mail it affects our services and we need to take measures to ensure non-hotmail delivery is not impacted by the pain of hotmail.
Hotmail people....if you're out there...there's a bunch of us that want to talk to you! See my profile and contact me if you'd like to work with us Canadian ISPs on this. (This is how bad it is, I'm pleading for hotmail contact on a public site!)
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you can lead a horse to the water but you cannot make him drink...you can put a man through school but you cannot make him think --ben harper | | |
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RaydrPremium,MVM
join:2000-11-19
Carrollton, TX | reply to Krispy
Re: Not just Comcast MSN/Hotmail Please post a correct link.
»support.msn.com/networkstatusresults.aspx
quote:
Hotmail - Mail
Feature:All Features
* Hotmail is temporarily unavailable. Please try again later.
* Location: N/A
* Last Update: Friday, 02 December 2005 08:28:00 GMT
* Next Update: Friday, 02 December 2005 10:28:00 GMT
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