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Links: ·Charter Line monitors ·Help us help you ·Are you Infected? ·Ph Svc Areas ·Atlantic BB FORUM
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JJMAN5

join:2004-06-23
Park Hills, MO

High pings at night for the past 2 months.

Hi. I've had issues in the past with Charter and high pings. I gave it 2 months about and mostly at nights I get the dreaded high pings. They have to many people routed through an area or somethen. Either way I can only play at nights from about 8:30p.m. and thats when it all turns to crap. For the past while now the ip/node 68.112.12.252 / 68-112-12-252.dhcp.stls.mo.charter.com has been boinken hard. I spike from 80 to 600ms ping. It stays in the 300ms's for the most part. Its my first main hop also. Does anyone else have this issue with this hop and anything that MIGHT help the pings even out? Can charter reroute me through another hop or somethen? Please help me charter as I dont want to deal with this issue and I sure dont want to go to dsl, those fruitlooks don't know a ping from a basket of snakes.

Barney
JJMAN
www.JJMAN.org

apply17

join:2005-06-15
Easley, SC

If you had a suffice amount of knowledge, you would have looked at all the other posts regarding high pings from charter. There is really nothing you can do about and it charter will not do anything about it. Many of us charter users have had problems like this for almost or more than a year. It appears that it will not be fixed anytime soon.


eshiku

join:2005-01-04
San Gabriel, CA

reply to JJMAN5
i seem to be having the same problem, or similar. For me its from 2/3 pm - 12/1 am. during those time the gameplay are almost unplayable, not just that but the download speed was drops down 20kb/s to 50kb/s. Hope Charter will fix this sometimes soon


JJMAN5

join:2004-06-23
Park Hills, MO

reply to apply17
apply17 - Well if I wanted to read 40 billion messages I would have read them. I did in fact read SEVERAL. So your comment on suffitiant knowledge is lame and uncalled for. You could have stated your comment without the first sentence all together. Try to help instead of adding flames to somethen that is upsetting as this whole ping issue is.

eshiku - Its weird because some nights it will play ok. During the week mostly. Close to the weekend or the weekend itself is when it takes a dive. I would hate to hit up on dsl again as I serisoulsy HATE there support they have. Its more terrible than charter if you can believe that.

Barney
JJMAN
www.JJMAN.org


JJMAN5

join:2004-06-23
Park Hills, MO

Everynight I ping out of quake servers. Everynight now. Does Charter have to many people on one connection and when they all get online it eleminates online gameing when I can actualy play. Has anyeone else got this issue even close to me? St Louis is about 75 miles North of me and Im sure they have to be effected also. Just wondered if anyone else gets these issues at nighttime.

JJMAN
www.JJMAN.org
admin@jjman.org


TrebMaxx

join:2003-12-12
Columbia, MO

Yeah I hear ya. I too have been having issues for a few weeks (2-3)now. I haven't said anything because it usually clears up in a couple of days. It does really start to grate on ya. I will most likely call support, but I don't want to make an appointment to have them come out or go through the remove router, reboot, etc. I can see where the problem is from my tracerts. Here is my trace to my game server.

Tracing route to 69.13.39.83 over a maximum of 30 hops

1 tracert 69.13.39.83

Tracing route to 69.13.39.83 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 192.168.0.1
2 8 ms 6 ms 7 ms 10.202.224.1
3 177 ms 188 ms 185 ms 68-112-12-220.dhcp.stls.mo.charter.com [68.112.1
2.220]
4 200 ms 190 ms 213 ms 24-217-5-126.dhcp.stls.mo.charter.com [24.217.5.
126]
5 215 ms 226 ms 233 ms 24-217-4-14.dhcp.stls.mo.charter.com [24.217.4.1
4]
6 281 ms 291 ms 307 ms so-1-2-0.gar2.chi1.bbnplanet.net [4.79.74.1]
7 271 ms 283 ms 296 ms ge-6-0-0-51.edge1.Chicago1.Level3.net [4.68.101.
13]
8 261 ms 281 ms 295 ms he-level3-oc12.Chicago1.Level3.net [4.68.127.66]

9 304 ms 276 ms 256 ms pos1-0.gsr12012.sjc.he.net [64.62.227.53]
10 288 ms 284 ms 288 ms pos8-0.gsr12416.sjc2.he.net [64.62.133.18]
11 317 ms 334 ms 346 ms pos2-3.gsr12416.pao.he.net [66.220.13.42]
12 317 ms 312 ms 284 ms pos3-0.gsr12012.lax.he.net [65.19.129.2]
13 279 ms 290 ms * pos4-0.gsr12012.dal.he.net [66.160.184.6]
14 234 ms 194 ms 216 ms 216.218.217.182
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.


TrebMaxx

join:2003-12-12
Columbia, MO

And here is to something as simple as charter.net:
Tracing route to charter.net [64.192.190.12]
over a maximum of 30 hops:

1 tracert 69.13.39.83

Tracing route to 69.13.39.83 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 192.168.0.1
2 8 ms 6 ms 7 ms 10.202.224.1
3 177 ms 188 ms 185 ms 68-112-12-220.dhcp.stls.mo.charter.com [68.112.1
2.220]
4 200 ms 190 ms 213 ms 24-217-5-126.dhcp.stls.mo.charter.com [24.217.5.
126]
5 215 ms 226 ms 233 ms 24-217-4-14.dhcp.stls.mo.charter.com [24.217.4.1
4]
6 281 ms 291 ms 307 ms so-1-2-0.gar2.chi1.bbnplanet.net [4.79.74.1]
7 271 ms 283 ms 296 ms ge-6-0-0-51.edge1.Chicago1.Level3.net [4.68.101.
13]
8 261 ms 281 ms 295 ms he-level3-oc12.Chicago1.Level3.net [4.68.127.66]

9 304 ms 276 ms 256 ms pos1-0.gsr12012.sjc.he.net [64.62.227.53]
10 288 ms 284 ms 288 ms pos8-0.gsr12416.sjc2.he.net [64.62.133.18]
11 317 ms 334 ms 346 ms pos2-3.gsr12416.pao.he.net [66.220.13.42]
12 317 ms 312 ms 284 ms pos3-0.gsr12012.lax.he.net [65.19.129.2]
13 279 ms 290 ms * pos4-0.gsr12012.dal.he.net [66.160.184.6]
14 234 ms 194 ms 216 ms 216.218.217.182
15 * * * Request timed out.
16 * * * Request timed out.


TrebMaxx

join:2003-12-12
Columbia, MO

reply to JJMAN5
Opps, my cut a paste skills were lacking
Tracing route to charter.net [64.192.190.12]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 8 ms 8 ms 15 ms 10.202.224.1
3 168 ms 156 ms 173 ms 68-112-12-220.dhcp.stls.mo.charter.com [68.112.1
2.220]
4 142 ms 151 ms 165 ms 24-217-5-126.dhcp.stls.mo.charter.com [24.217.5.
126]
5 175 ms 149 ms 149 ms 12.124.129.97
6 153 ms 164 ms 157 ms gbr5-p40.sl9mo.ip.att.net [12.123.25.26]
7 162 ms 156 ms 177 ms tbr1-p013501.sl9mo.ip.att.net [12.122.11.105]
8 193 ms 195 ms 190 ms tbr2-cl6.dlstx.ip.att.net [12.122.10.90]
9 169 ms 185 ms 170 ms ggr1-p380.dlstx.ip.att.net [12.122.12.94]
10 212 ms 217 ms 247 ms IPP-dllstx9lce1-pos5-0.wcg.net [64.200.232.201]

11 255 ms 263 ms 261 ms dllstx1wcx3-pos13-2-oc48.wcg.net [64.200.105.65]

12 257 ms 254 ms 234 ms hstntx1wcx3-pos1-0-oc192.wcg.net [64.200.210.66]

13 189 ms 200 ms 193 ms hstntx1wcx2-pos9-0-oc48.wcg.net [65.77.93.201]
14 283 ms 299 ms 314 ms drvlga1wcx2-pos12-0.wcg.net [64.200.240.78]
15 291 ms 298 ms 303 ms hrndva1wcx3-pos14-0-oc192.wcg.net [64.200.210.23
8]
16 286 ms 299 ms 285 ms hrndva1wcx2-pos4-0-oc192.wcg.net [64.200.89.121]

17 243 ms 247 ms 247 ms nycmny2wcx2-pos1-0-oc192.wcg.net [64.200.210.177
]
18 277 ms 277 ms 278 ms nycmny2wcx1-pos6-0.wcg.net [64.200.68.53]
19 286 ms 287 ms 299 ms nycmny2wcx1-charter-12-1.wcg.net [64.200.81.218]

20 * * * Request timed out.


JJMAN5

join:2004-06-23
Park Hills, MO


C:\Documents and Settings\AMD64>tracert www.charter.net

Tracing route to www.charter.net [64.192.190.12]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.0.2
2 9 ms 8 ms 10 ms 10.202.240.1
3 172 ms 188 ms 198 ms 68-112-12-252.dhcp.stls.mo.charter.com [68.112.1
2.252]
4 195 ms 213 ms 203 ms 24-217-5-126.dhcp.stls.mo.charter.com [24.217.5.
126]
5 246 ms 172 ms 181 ms 12.124.129.97
6 218 ms ^C
C:\Documents and Settings\AMD64>
Its been this way for awhile.
Why does this only happen at night?
Why is it when you call all they want to know is, "can you still get your email?"
I just want to be able to phucking play quake4 when I get off work in the evenings and thats when forty eleventeen people get on and surf there porn and causes the connection to crap out but they wont admit that at Charter at all.
Can someone from Charter look into it please?


TrebMaxx

join:2003-12-12
Columbia, MO

LOL, I hear ya!:D I don't pay $60+ a month for HSI to get my email, ya I can get it, very slowly at that! I too want to do some fragging. That is what I have HSI for.

Tracing route to charter.net [64.192.190.12]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 7 ms 7 ms 6 ms 10.202.224.1
3 10 ms 9 ms 11 ms 68-112-12-220.dhcp.stls.mo.charter.com [68.112.1
2.220]
4 * 220 ms 223 ms sl-gw11-kc-2-0.sprintlink.net [160.81.45.97]
5 225 ms 215 ms 221 ms sl-bb20-kc-14-1.sprintlink.net [144.232.23.61]
6 * 231 ms * sl-bb25-chi-9-0.sprintlink.net [144.232.20.109]

7 239 ms 233 ms * sl-bb20-chi-9-0.sprintlink.net [144.232.26.114]

8 235 ms * 235 ms sl-st20-chi-13-0.sprintlink.net [144.232.20.3]
9 234 ms 247 ms * sl-wilte-4-0.sprintlink.net [144.223.241.50]
10 233 ms 235 ms * brvwil1wcx3-pos5-0.wcg.net [64.200.210.117]
11 253 ms 261 ms * nycmny2wcx3-pos14-0-oc192.wcg.net [64.200.240.25
4]
12 263 ms 269 ms * nycmny2wcx1-pos1-0-oc48.wcg.net [64.200.68.161]

13 266 ms 280 ms * nycmny2wcx1-charter-12-1.wcg.net [64.200.81.218]

14 * * * Request timed out.
15 ^C


JJMAN5

join:2004-06-23
Park Hills, MO

Please Charter HELP with the night terror pings!!

Rediculous I say. Every night now its crap and I cannot play quake for nothing now. Today I got to play when no one was on hardly and certainly not my team. PLEASE CHARTER look into this.

I posted a small article and ping times and traceroutes on my webpage »www.jjman.org/modules/news/artic···oryid=43 .

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