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System

Bad news becomes Reality..

Well, that maintanence never occured, and on the status page says nov 2 from 2-6. I dunno what they will be doing at that time. However I called the tech today, and he said that it would probably be 1-2 months before they reroute back to NYC redback.

Now I ask myself this, they have a maintanence for cleveland soon, for those that are one it, I hope they at least get the latency down to a decent level, I dont care about my speed much, but these pings, jesus.


Sprinkle Head

join:2001-03-10
I may cancel my Earthlink dsl account. Why should I pay 50 bux a month for 56k modem speed? I don't think the local bell company is having the problem we are having with dsl in my area, but I will have to find out for sure. Optimum Online will be available next year according to their web site. I have seen Cablevision in my area rolling out the cables on the main streets. Until then I would like to get my speed back if possible.


arden625

join:2001-07-10
Haledon, NJ
DAMN THIS SUX! But how come some people are connected to the NYC2 redback? Did anyone ask a tech about that? I really hope that scheduled maintenance at Cleveland would bring down our pings to at least half for pete's sake.

I just got my DSL like 2 1/2 months ago and I don't feel like paying any termination fees. Besides, I've been hearing too many horror stories about switching services. AND...OOL ain't available here yet so, I guess I'll just stay.
--
Me, fail English?! That's unpossible!

- Ralph Wiggum -

System
I hear you arden, half would be decent. I wish OOL was available here, mmmm 5MB speeedddddd

Bobcat79
Premium
join:2001-02-04
reply to Sprinkle Head
S.H., where are you routed, what are your first hop pings, and what's your RWIN?

I'm routed via Atlanta, pings around 30 msec, and my RWIN of 32767 still gives me 1300/325 kbps.
--
Earthlink/Mindspring/Covad DSL 1.5M/384k; Avg speed 1300k/325k

System
WHAT, pings at 30?
wtf...


arden625

join:2001-07-10
Haledon, NJ
WTF indeed! So forget about the NYC2 redback since those EL techs don't even know it exists...but how can we get switched to the Atlanta redback?!


Jamming777$
Time Is Running Out
Premium
join:2001-07-25
USA
reply to Bobcat79
said by Bobsled:
S.H., where are you routed, what are your first hop pings, and what's your RWIN?

I'm routed via Atlanta, pings around 30 msec, and my RWIN of 32767 still gives me 1300/325 kbps.
I also through Atlanta, pings at 80 msec, and my RWIN is set at 36300.
--
Jamming

EL/MS with 1294 down/324 up


Masamune
This Is Your World Now

join:2001-02-05
Pomona, NY
Well I dont know how much longer I can stand this. I am routed to Chicago. Here's a tracert

C:\WINDOWS>tracert www.dslreports.com

Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:

1 95 ms 96 ms 92 ms user-1120so1.dsl.mindspring.com [66.32.115.1]
2 87 ms 88 ms 89 ms cisco-f3-0-0.chi.mindspring.net [207.69.219.129]

3 106 ms 97 ms 99 ms s4-0-0.chicago2-cr3.bbnplanet.net [207.122.231.1
49]
4 99 ms 97 ms 97 ms f0-1-0.chicago1-br2.bbnplanet.net [4.0.48.81]
5 99 ms 105 ms 100 ms p3-0.chicago1-nbr1.bbnplanet.net [4.0.5.58]
6 98 ms 97 ms 101 ms p6-0.chcgil1-ba2.bbnplanet.net [4.0.2.205]
7 99 ms 100 ms 99 ms p7-0.chcgil1-br2.bbnplanet.net [4.24.5.237]
8 97 ms 96 ms 98 ms so-3-0-0.chcgil2-br2.bbnplanet.net [4.0.1.197]
9 117 ms 118 ms * p13-0.nycmny1-nbr1.bbnplanet.net [4.24.4.18]
10 121 ms 119 ms 121 ms p15-0.nycmny1-nbr2.bbnplanet.net [4.24.10.210]
11 118 ms 121 ms 120 ms p1-0.nycmny1-cr2.bbnplanet.net [4.24.7.6]
12 118 ms 120 ms 118 ms h0.netaccess.bbnplanet.net [4.24.153.130]
13 128 ms 125 ms 128 ms a9-0-0-8.msfc1.oct.nac.net [209.123.11.85]
14 122 ms 122 ms 123 ms dslreports.com [209.123.109.175]

Trace complete.

C:\WINDOWS>

This is sad... If i wanted to ping my next door neighbor it would be 130ms Not only that but a speed test as of 11:56 says 756/89. Internet pages are loading as if i was on a 56k and worstly of all I'm a gamer and need the lowest ping i can possibly have! I dont wanna wait a month and a half to start playing normally again. Hey how do you find out when Cable arives in your area? RR says my zip code is in one of their service areas... so how do i find a time?
--
I cant wait for rr to come to my area so i can trash this DSL crap.

System
I know, this sucks/ I wonder then, if the tech said it would take 1-2 months to go back, then wtf is the maintanence on OCT 2 I mean.
[text was edited by author 2001-09-26 21:13:05]

Bobcat79
Premium
join:2001-02-04
reply to Jamming777$
My tracert:

Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 34 ms 38 ms 45 ms user-vcaug01.dsl.mindspring.com [216.175.64.1]
3 33 ms 34 ms 34 ms foundry-22-ve1.atl2.mindspring.net [207.69.143.1]
4 33 ms 33 ms 33 ms cisco-1-g12-0-0.atl2.mindspring.net [207.69.223.131]
5 33 ms 33 ms 33 ms juniper-1-ge-1-0-0.0.atl2.mindspring.net [207.69.223.134]
6 32 ms 32 ms 32 ms pos3-0.hsipaccess1.Atlanta1.Level3.net [209.246.169.53]
7 33 ms 34 ms 34 ms lo0.mp2.Atlanta1.Level3.net [209.247.8.248]
8 51 ms 51 ms 52 ms so-3-0-0.mp1.NewYork1.level3.net [64.159.1.41]
9 51 ms 51 ms 51 ms pos8-0.core2.NewYork1.Level3.net [209.247.10.38]
10 50 ms 52 ms 52 ms gigabitethernet6-2.ipcolo1.NewYork1.Level3.net [209.244.12.94]
11 52 ms 51 ms 52 ms pos11-0.hsipaccess1.Newark1.Level3.net [209.244.12.182]
12 53 ms 53 ms 52 ms unknown.Level3.net [64.156.0.6]
13 63 ms 53 ms 56 ms a9-0-0-152.msfc1.oct.nac.net [209.123.11.237]
14 68 ms 70 ms 70 ms dslreports.com [209.123.109.175]

Trace complete.

--
Earthlink/Mindspring/Covad DSL 1.5M/384k; Avg speed 1300k/325k

System
OK this is bs, plz tell me your route, Atlanta? Im gonna call them tomorrow.


Masamune
This Is Your World Now

join:2001-02-05
Pomona, NY
reply to Anon
Yea plz any retoute to either the Boston Redback or the Atlanta redback is much better than what i have to put up with now.
Who's idea was it to reroute people from NYC to chicago? Didnt they get a clue that the redbacks would easily overload during peak hrs?
--
I cant wait for rr to come to my area so i can trash this DSL crap.


Sprinkle Head

join:2001-03-10
reply to Jamming777$
downloadtracert.zip 985 bytes
(tracert.txt)
All - Check out my problem. Read my txt file.


Sprinkle Head

join:2001-03-10
This is the best speed I have had in weeks -

Test running..Downloaded 60900bytes in 3080ms
Downloaded 696000bytes in 29270ms
First guess is 190kbps
slow speed line - now test 400k
Downloaded 852600bytes in 35810ms
Upload got ok 1 bytes uploaded
Uploaded 1bytes in 220ms
Upload got ok 1 bytes uploaded
Uploaded 1bytes in 220ms
Upload got ok 1 bytes uploaded
Uploaded 1bytes in 220ms
Upload got ok 50000 bytes uploaded
Uploaded 50000bytes in 2040ms
Upload got ok 100000 bytes uploaded
Uploaded 100000bytes in 4170ms

** Speed 190(down)/202(up) kbps **
(At least 3 times faster than a 56k modem)
Finish.

Bobcat79
Premium
join:2001-02-04
You guys are going to kill me. Here's my speed test, via »atl.speakeasy.net

** Speed 1306(down)/326(up) kbps **
(At least 26 times faster than a 56k modem)
--
Earthlink/Mindspring/Covad DSL 1.5M/384k; Avg speed 1300k/325k

System
OMFG, OMFG, I get like 12KBPS downloads, OMG Im definitely calling for a reprovision.


arden625

join:2001-07-10
Haledon, NJ
reply to Bobcat79
Holy hot crap! That's the speed I used to get! What redback are you connected to? Can I ask them EL techs to switch me to a different redback? I'll give them a little slack by not calling them tonight. Instead, I'll wait if these two scheduled maintenance for tomorrow happen, and if it fixes all these crapola pings.

DOWNTIME: EarthLink: Cleveland, OH: Scheduled Downtime
(09-27 01:00 to 09-27 05:00 Eastern )

DOWNTIME: EarthLink: EarthLink DSL: Scheduled maintenance
(09-27 12:30 to 09-27 04:00 Pacific )

There's another one...but I ain't waiting for this one.

DOWNTIME: EarthLink: Cleveland, OH: Scheduled Maintenance
(10-02 01:00 to 10-02 05:00 Eastern )
--
Me, fail English?! That's unpossible!

- Ralph Wiggum -

System
yea, Im gonna wait and see if that cleveland maintanence helps my pings, after 5 though, thats it Im calling if nothing is improved.

PS I meant there was a scheduled maintainence for NY on OCT 2, not NOv 2.


arden625

join:2001-07-10
Haledon, NJ
said by SolidusX:

PS I meant there was a scheduled maintainence for NY on OCT 2, not NOv 2.
But you think that still applies for us people who got shifted to the Cleveland redback?
--
Me, fail English?! That's unpossible!

- Ralph Wiggum -


Jamming777$
Time Is Running Out
Premium
join:2001-07-25
USA
You would need to call or email support at Earthlink DSL

My tracert to DSL Reports

1 10 ms 10 ms 10 ms 192.168.0.1
2 55 ms 69 ms 68 ms user-vcaui81.dsl.mindspring.com [216.175.xxx.xxx]
3 55 ms 55 ms 55 ms foundry-22-ve1.atl2.mindspring.net [207.69.143.1]
4 55 ms 82 ms 55 ms cisco-1-g2-0-0.atl2.mindspring.net [207.69.223.166]
5 55 ms 55 ms 54 ms juniper-1-ge-1-0-0.0.atl2.mindspring.net [207.69.223.134]
6 55 ms 55 ms 55 ms pos3-0.hsipaccess1.Atlanta1.Level3.net [209.246.169.53]
7 55 ms 54 ms 69 ms lo0.mp2.Atlanta1.Level3.net [209.247.8.248]
8 68 ms 83 ms 82 ms so-3-0-0.mp1.NewYork1.level3.net [64.159.1.41]
9 69 ms 82 ms 82 ms pos8-0.core2.NewYork1.Level3.net [209.247.10.38]
10 68 ms 83 ms 69 ms gigabitethernet7-2.ipcolo1.NewYork1.Level3.net [209.244.12.226]
11 69 ms 82 ms 69 ms pos11-0.hsipaccess1.Newark1.Level3.net [209.244.12.182]
12 82 ms 82 ms 69 ms unknown.Level3.net [64.156.0.6]
13 69 ms 82 ms 83 ms a9-0-0-152.msfc1.oct.nac.net [209.123.11.237]
14 68 ms 97 ms 82 ms www.dslreports.com [209.123.109.175]

My Speed Test Results for today
2001-09-26 02:55:13 Speed test (ec) 1181/333 kbps
2001-09-26 02:54:06 Speed test (wc) 1130/316 kbps
2001-09-26 02:53:00 Speed test (la) 1301/311 kbps

Look you have to make sure you get a response from Earthlink just as you have to do for almost "all customer no-service centers." People think that Earthlink is bad with this than other companies, not really true they are about average. Just try to get money back from a charge made to your credit card from overseas and see how successful you are. Make sure you get a Trouble Ticket and record the number for it where you won't loose it.
--
Jamming

EL/MS with 1294 down/324 up

System
reply to arden625
NO, there is one for NYC at that date, and one for cleveland supposively tomorrow. SO yes it does, referring to the cleveland redback.

ryanjms

join:2001-05-05
Beachwood, OH
Well, hopefully they get things resolved tomorrow, cuz their routeing right now is crazy. I go thru the most insane path to get to anywhere.


Masamune
This Is Your World Now

join:2001-02-05
Pomona, NY
reply to Anon
OMG Arden I was so worried when you said Nov 2nd but if its only Oct 2nd thats only 5 days from today
--
I cant wait for rr to come to my area so i can trash this DSL crap.

System
I knew it, I just F4#%ken knew it,

DOWNTIME: EarthLink: Cleveland, OH: Scheduled Maintenance
(10-02 01:00 to 10-02 05:00 Eastern )

They changed the date, I bet when Oct 2 comes, they will change again, just like they did for NYC maintanence. WTF are these people doing, they have no reason to change the Cleveland one..

System
WTF

- Original from valezm on 07-Sep-2001 01:44:08 Eastern:
During this downtime, DSL users may lose IP connectivity and/or fail
authentication. We will keep you updated as this work progresses.

- Retire from watsond on 27-Sep-2001 05:35:12 Eastern:
This issue is resolved. If you are still having trouble, please contact
support.

Dave W.

Hows that possible, its 10:30 AM here in NY. WTF these guystrying to pull?

System
If you read on the retired tickets, it also says the NYC one that was scheduled for the 25 was done, but theres nothing improved anywhere. Same for cleveland etc.

System
Just got off with Tier 2, they said they cant reroute anyone to other redbacks because they are working on geting us BACK on NYC redback. They said it should be a month to get us back on it.To just be patient.


arden625

join:2001-07-10
Haledon, NJ
Yeah...I talked to a tech too and said the same thing - can't reroute to a different redback. Dammit...now we just gotta wait 'til 10/02/01 comes.


arden625

join:2001-07-10
Haledon, NJ
reply to Anon
Woohoo!

I just lost connection for like a minute (ATM light kept blinking again) but now I'm back again. Out of curiosity, I went to »bos.speakeasy.net and I'm getting 1290/330 instead of 600/330!!!! Pings are still a bit a high, but lower than before!!!! Anyone else who got rerouted to the Cleveland redback noticed this new speed?