Oneway switch from extreme to ultra?! in AT&T Southeast http://www.dslreports.com/forum/r15073312 en Sun, 06 Dec 2009 13:02:43 EDT Sun, 06 Dec 2009 13:02:43 EDT Re: Oneway switch from extreme to ultra?! http://www.dslreports.com/forum/remark,15205087 chudel : Here's an interesting followup. Called Sales today, since with the price reduction, 3.0Meg service is more reasonably affordable -- hey, it's $60/year savings!

After 30 minutes, and six handoffs, a sales rep assured me that all Ultra->Xtreme upgrades have been placed on hold in my area, until my area is ready for X6.0 [even though I did not want to go to 6.0, only 3.0]. Says I should wait and receive an email on the first of the (next) month.

While I am unlikely to go to cable for internet services, situations like this don't really help!

[Edited by self: Removed paragraph disparaging CSR honesty]]]> http://www.dslreports.com/forum/remark,15205087 Mon, 09 Jan 2006 11:59:51 EDT Re: Oneway switch from extreme to ultra?! http://www.dslreports.com/forum/remark,15135081 djlloyd : Why waste any time on it when you don't want 3.0? It may be interesting for you but a waste of valuable BellSouth employee time in my humble opinion.
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Respectfully, Dennis --- A US NAVY NUCLEAR SUBMARINE VETERAN.]]> http://www.dslreports.com/forum/remark,15135081 Fri, 30 Dec 2005 19:54:24 EDT Re: Oneway switch from extreme to ultra?! http://www.dslreports.com/forum/remark,15131728 chudel : The crazy thing is I reliably had very-near-3.0 MB service during speedtests. Who can I call to have this matter investigated?

Thanks,
Chris.]]> http://www.dslreports.com/forum/remark,15131728 Fri, 30 Dec 2005 12:07:21 EDT Re: Oneway switch from extreme to ultra?! http://www.dslreports.com/forum/remark,15079277 heels_fan :
said by chudel See Profile :

Hey - this is interesting. I downgraded from extreme to ultra recently (since I was seldom using the 3.0 bandwidth).

That said, I still like to check every day to see if X6 is available in my area. Not that I want to switch to it, but I just like to track the rollout through my state, city, and county. I just checked the upgrade page and now I can only go from Ultra down to lite -- what happened to my option for extreme regular 3.0?
You may have been on the boarder line to even get 3.0

After they re-qualified the lines for 6.0 they probably found that you were a little out of distance and took you name out of the database for 3.0
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A man is not idle because he is absorbed in thought. There is a visible labor and there is an invisible labor - Victor Hugo (1802 - 1885) Comment Line: 206-600-6096]]> http://www.dslreports.com/forum/remark,15079277 Thu, 22 Dec 2005 09:37:01 EDT Re: Oneway switch from extreme to ultra?! http://www.dslreports.com/forum/remark,15078859 dave006 : Interesting, let me check my account. I downgraded from Xtreme 3.0 to Ultra on 11/19. I just checked and I still have the option to upgrade to "FastAccess DSL Xtreme" (3.0). I don't have the option for 6.0 listed. Since I am in South Florida, it may appear later if my line qualifies and all the Hurricane repairs are completed.

Dave]]> http://www.dslreports.com/forum/remark,15078859 Thu, 22 Dec 2005 07:52:25 EDT Oneway switch from extreme to ultra?! http://www.dslreports.com/forum/remark,15073312 chudel : Hey - this is interesting. I downgraded from extreme to ultra recently (since I was seldom using the 3.0 bandwidth).

That said, I still like to check every day to see if X6 is available in my area. Not that I want to switch to it, but I just like to track the rollout through my state, city, and county. I just checked the upgrade page and now I can only go from Ultra down to lite -- what happened to my option for extreme regular 3.0?]]> http://www.dslreports.com/forum/remark,15073312 Wed, 21 Dec 2005 14:32:37 EDT