*so long as it coincides with our marketing objectives
The real trouble here is that many people can't differentiate between legitimate complaint sites and telco/cableco/insertnamehereco marketing fronts. And what are the odds that the people who run this new site are going to fact-check the entries? -- Non impediti ratione cogitationis.
I'll give you the truth, I've had OOL for years now and it was always great. In the past there was nothing you could do to get me to switch but now, their speeds suck and I'm honestly considering vz is I can just get past the people who take the orders and don't have a clue.