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ropeguru
Premium
join:2001-01-25
Mechanicsville, VA

Figured this would happen....

THey have already been sued over this once and lost. You would think they would learn. Although on that law suit, they advertised certain capabilities but then disabled them.

Corporations these days really need to grow up and let users have what they want.
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FWD#: 223611

moonpuppy

join:2000-08-21
Glen Burnie, MD

The problem with corporations losing lawsuit is that they don't really suffer.

So they lose a couple million in a lawsuit. Who pays? The customers simply by adding a few dollars to the monthly bills. Lawsuits have simply become a part of doing business.


navalpatel

join:2003-07-28
Lubbock, TX

Er... I wouldn't go so far to say that Verizon would raise their rates. If they did, they would essentially be allowing EVERY customer they have to leave their service without paying the early termination fee.

Also, new customers will take any increase into account when deciding which provider to go with.


cghh

join:2001-01-15
Milpitas, CA

reply to ropeguru

said by ropeguru:

THey have already been sued over this once and lost. You would think they would learn. Although on that law suit, they advertised certain capabilities but then disabled them.
Verizon Wireless was sued for not properly disclosing that that certain features were disabled on the Motorola V710, not the fact that they were disabled. New VZW phones are still disabled, but they now clearly disclose that fact.

TheGhost
Premium
join:2003-01-03
Lake Forest, IL

reply to navalpatel
The won't raise there advertised rates, that may hurt business. They will instead add a government mandated recovery fee or something nebulous like that. They cannot change rates with peoples contracts, but it seems they can add all the fees they like.


navalpatel

join:2003-07-28
Lubbock, TX

They can raise the rates and if the subscriber pays for that month (with a enclosed notice of rate change) they are accepting the change. The subscriber is still allowed to get out of contract. Any fees (not government mandated) will allow the consumer to relenquish any contractual obligations.

I don't know of any governmental fees that we have had in the past 5 years which mandated an increase in the price of wireless users. All increases are subject to the carriers and they pass along the costs to us. This allows us to get out of the contract regardless of the fact that they are facing an increase in costs.


TheGhost
Premium
join:2003-01-03
Lake Forest, IL

said by navalpatel:

They can raise the rates and if the subscriber pays for that month (with a enclosed notice of rate change) they are accepting the change. The subscriber is still allowed to get out of contract. Any fees (not government mandated) will allow the consumer to relenquish any contractual obligations.

I don't know of any governmental fees that we have had in the past 5 years which mandated an increase in the price of wireless users. All increases are subject to the carriers and they pass along the costs to us. This allows us to get out of the contract regardless of the fact that they are facing an increase in costs.
Sorry that I didn't put the sarcasm on enough. It seems that wireless companies have been adding a bunch of fees under the guise of government regulation, but they are really only costs of doing business. They are making the separate fees so that they can still advertise the 39.99 rate, instead of $44 or whatever if they included all the "fees".

claudeo

join:2000-02-23
Redmond, WA

They are making the separate fees so that they can still advertise the 39.99 rate, instead of $44 or whatever if they included all the "fees".

Yup. The only way to stop that deceptive advertising is to complain to your consumer protection agencies and your legislators and congresspeople. They claim it's not false advertising because the fees are mentioned in the small print. And they get away with it because we're not complaining in the right places.


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