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SA DPC2100 firmwareI upgraded to the edge service about a month ago and customer service insisted that I needed the SA DPC2100 to use the edge service. I was using a Linksys WCG200 gateway/router and did see an increase in upload (from 384 to 512) but my download is never consistent, somewhere between 1500 and 6000. I finally broke down and bought their recommended modem and surprise, nothing has changed speed wise. The last customer service rep I talked to said I should be getting 768 up and 7000 down.
Modem Info: Name WebSTAR DPC2100r2 Modem Serial Number xxxxxxxxx Cable Modem MAC Address xx:xx:xx:xx:xx:xx Hardware Version 2.0 Software Version v2.0.2r1244-050203 Receive Power Level 0.8 dBmV Transmit Power Level 37.0 dBmV Cable Modem Status Operational
Is this the newest/current firmware and if not how do I get it?
Richard |
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Hi denialfans,
I live down the road in Montgomery. I have the same problem as you. Upload is consistent at about 500 Kbps every time. Download however ranges anywhere from 3000 Kbps like right now up to 7000 Kbps at 3am in the morning. Never consistent. Strange. |