site Search:


 
    All Forums Hot Topics Gallery






how-to block ads


 
Search Topic:
Uniqs:
117
Share Topic
Post a:
Post a:
AuthorAll Replies


IronChefMoto
Premium
join:2001-02-08
Atlanta, GA

Maybe we'll get lucky...

...and they'll be forced to cut costs and outsource their customer service call centers to India. At least THOSE call center employees are polite!

And who cares if they don't know anything about the Comcast network or read from a script? That's basically Comcast customer service now anyway. If anything, it'd be a 50% improvement alone in customer service from just the politeness factor.

IronChefMorimoto
--
Shuttle SN85G4V3 (Gaming/Development): AMD Athlon64 3400+ | ATI 9800 Pro 256MB
Dell Latitude C810 (Work/E-Mail): Intel PIII-M | Onboard Video
Shuttle SK41G (Wife): Athlon XP 1800+ | Onboard Video

Comcast call centers do not use scripts. When they need to send out overflow, I cannot speak for them. As far as the India comment, I sure there are many people who will strongly disagree with you there.



richk_1957
If ..Then..Else
Premium
join:2001-04-11
Minas Tirith

reply to IronChefMoto

said by IronChefMoto:
If anything, it'd be a 50% improvement alone in customer service from just the politeness factor.

The people in the call centers in India may be polite, but understanding them is another story.


dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4

reply to IronChefMoto

said by IronChefMoto:

...and they'll be forced to cut costs and outsource their customer service call centers to India. At least THOSE call center employees are polite!
yeah. assuming you can understand them.
--
You can never be too rich, too thin or have too much Bandwidth

Sunday, 27-May 23:22:24 Terms of Use & Privacy | feedback | contact | Hosting by nac.net - DSL,Hosting & Co-lo
over 12.5 years online © 1999-2012 dslreports.com.
Most commented news this week
Hot Topics