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Chair5
join:2002-04-08
San Francisco, CA

Chair5 to attheirmercy

Member

to attheirmercy

Re: [Connectivity] My account was suspended for exceeding the in

Well I have 3 active users *including my self* And we hit about 340 to 470 gigs a month. Now most of that is from my business downloading the same stupid windows updates, when I should just get off my lazy ass and setup one of my windows 2k3 boxes to download everything once and then machines could pull updates from there but I like using bandwith up does not take long to download everyont (on verizon dsl) But when I dont have half a dozen machiens in here every day it averages about 120 and that with quite a bit of downloading music and streaming videos and playing xbox live. You should probably only be pulling like 280 per month with 7 active users unless you go on a linux downloading binge daily.

Lets analyse your statement shall we?
Well I have 3 active users *including my self* And we hit about 340 to 470 gigs a month. Now most of that is from my business downloading the same stupid windows updates
I have the SP2 CD, and it takes at most, 300MB. To say that your business is downloading 1000 SP2 updates a month is to say that you have over 500 computers in your "business". Now, lets say that you set up computers. A Newly updated SP2 CD would have maybe 20-30 updates to install, which takes up 20MB total ( I know, I have a 2 week old computer sitting in front of me ). Now... Lets say OUT OF POSSIBILITY that you mean downloading every update on Microsoft. AKA DirectX, Intellimouse, Word Updates, etc etc. Again, maximum, maybe 2GBs. That's still 150 computers you're updating here. Do you have 150 computers in your house?
business
Running a business off a comcast cable line? Hrm... It's called a T3. 150 computers a month? 100 bucks a update, that's 15000 dollars in revenue. Spend 5k and get a T3.

Now what's the point of this message? To show that even with someone elses very MODEST statement about his activities, it cannot in any way shape or form, account for your 600GBS of downloading.

My end statement: Give it up, you're downloading porn, warez, or movies. The only types of files big enough to warrant 600GBs of data a month. And don't give me bullcrap about you downloading streaming music. For one, it's illegal, for two, you can't listen to that much music, even if you have a 60GB iPod.

NormanS
I gave her time to steal my mind away
MVM
join:2001-02-14
San Jose, CA
TP-Link TD-8616
Asus RT-AC66U B1
Netgear FR114P

NormanS to dadkins

MVM

to dadkins
said by dadkins:

I have to ask... WTF are you downloading 672GB OF?

Another question... WHERE are you putting it all? That's a major pile of DVDs!
OP states:
quote:
...I explained that there are 7 internet users in my house...

That's about 85G per person per month. I don't think that seven people all able to use the Internet often enough to pull 85G each is a "normal" household; probably seven adults. I don't think that Comcast planned for a single household of seven adults. I can't guess that enough of them are gainfully employed that they could sign up for a second account; though that would be a solution, if enough of those seven household members are earning enough money.

I really wouldn't know how to handle that, except that seven heavy Internet users would definitely tax my humble 1536/384 DSL connection.
NormanS

NormanS to LeftOfSanity

MVM

to LeftOfSanity
That's because Brian Roberts is smart enough to hold back and let Ed Whitacre, Ivan Seidenberg, and Duane Ackerman run interference for him.

Nsane_iceman
Premium Member
join:2001-02-26
North Richland Hills, TX

2 edits

Nsane_iceman to Johkal

Premium Member

to Johkal
said by Johkal:

Get a second account. Problem solved.
Odd thing, I work at Best Buy (Geek Squad). There was a customer that came in talking to me about Comcast. He said that they would not let him have a second account/second modem in the house. He was telling them the MAC address of the cable modem to get it activated and they said he already had one.

Sorry to go OT, but I think Comcast would be into making money. Anyone hear about this ever.

Edit: Grammar error

NormanS
I gave her time to steal my mind away
MVM
join:2001-02-14
San Jose, CA
TP-Link TD-8616
Asus RT-AC66U B1
Netgear FR114P

NormanS

MVM

said by Nsane_iceman:

Odd thing, I work at Best Buy (Geek Squad). There was a customer that came in talking to me about Comcast. He said that they would not let him have a second account/second modem in the house. He was telling them the MAC address of the cable modem to get it activated and they said he already had one.

Sorry to go OT, but I think Comcast would be into making money. Anyone here about this ever.
I have seen it discussed before. It may be something which varies by market; some have been refused, others have posted claiming to have two accounts.

StevenB
Premium Member
join:2000-10-27
New York, NY

StevenB to attheirmercy

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to attheirmercy
I'm sorry but using that much bandwidth is insane. If it's for business practices, get a damn business account.

also with that many people, you should have 2 cable modems, which means 2 accounts.
mark_y_k
join:2004-06-30
Pound, VA

mark_y_k to attheirmercy

Member

to attheirmercy
Is there any way to tell how much bandwith you are using a month???
sqinky
Premium Member
join:2001-01-24
Fernley, NV

sqinky to Anon

Premium Member

to Anon
said by LANMAN11:

Yeah, you should sew their asses... with a sewing machine.
Me? I'd sue them, like in Lawsuit...
Who died and promoted Lanman11 to spelling Nazi????

manfmmd
Premium Member
join:2003-01-14
Earth, TX

manfmmd to StevenB

Premium Member

to StevenB
said by StevenB:

I'm sorry but using that much bandwidth is insane. If it's for business practices, get a damn business account.

also with that many people, you should have 2 cable modems, which means 2 accounts.
...and to all of those other people suggesting multiple accounts. If the OP is has 3 accounts, all off of the same node, as he isn't moving and more than likely there is only 1 node servicing his area, wouldn't the 600 GB that he is pulling still adversly affect the node? I could be wrong, am I? Are there often multiple nodes servicing certian areas? If there is only 1 node, what difference would it make? 600GB is 600GB.

JTRockville
Data Ho
Premium Member
join:2002-01-28
Rockville, MD

JTRockville to mark_y_k

Premium Member

to mark_y_k
said by mark_y_k:

Is there any way to tell how much bandwith you are using a month???
Most providers who impose consumption limits provide your usage when you log in.

But you can DIY. If you have a home network, then you need to get an SNMP capable router an install a tool like this one: »www.paessler.com/prtg

nopantsdan
guiding you home
Premium Member
join:1999-12-05
Parker, CO

nopantsdan to Chair5

Premium Member

to Chair5
said by Chair5:

I have the SP2 CD, and it takes at most, 300MB. To say that your business is downloading 1000 SP2 updates a month is to say that you have over 500 computers in your "business". Now, lets say that you set up computers. A Newly updated SP2 CD would have maybe 20-30 updates to install, which takes up 20MB total ( I know, I have a 2 week old computer sitting in front of me ). Now... Lets say OUT OF POSSIBILITY that you mean downloading every update on Microsoft. AKA DirectX, Intellimouse, Word Updates, etc etc. Again, maximum, maybe 2GBs. That's still 150 computers you're updating here. Do you have 150 computers in your house?
business
Running a business off a comcast cable line? Hrm... It's called a T3. 150 computers a month? 100 bucks a update, that's 15000 dollars in revenue. Spend 5k and get a T3.

Now what's the point of this message? To show that even with someone elses very MODEST statement about his activities, it cannot in any way shape or form, account for your 600GBS of downloading.

My end statement: Give it up, you're downloading porn, warez, or movies. The only types of files big enough to warrant 600GBs of data a month. And don't give me bullcrap about you downloading streaming music. For one, it's illegal, for two, you can't listen to that much music, even if you have a 60GB iPod.
maybe he meant downloading new versions of windows+updates+porn.

i download porn.
dbonamo
join:2002-12-19
Greenville, SC

1 edit

dbonamo to attheirmercy

Member

to attheirmercy
I am be a little naive on this matter but total bandwith does not just include what you had downloaded, files, mp3 ect, but the amount of traffic visiting websites also. Although very small compared to a download, but if you have 7 users visiting sites with embedded multimedia ans such, I would suspect you could rack up your usage easily when combine with file downloading.

Just a thought

NormanS
I gave her time to steal my mind away
MVM
join:2001-02-14
San Jose, CA
TP-Link TD-8616
Asus RT-AC66U B1
Netgear FR114P

NormanS to manfmmd

MVM

to manfmmd
said by manfmmd:

...and to all of those other people suggesting multiple accounts. If the OP is has 3 accounts, all off of the same node, as he isn't moving and more than likely there is only 1 node servicing his area, wouldn't the 600 GB that he is pulling still adversly affect the node? I could be wrong, am I? Are there often multiple nodes servicing certian areas? If there is only 1 node, what difference would it make? 600GB is 600GB.
600GB on one account gets a letter. 200GB each on three accounts gets no letters. OTOH, Comcast sees additional users sharing the node; and, maybe, that one extra account triggers a node split. Or something like that.

Of course, if you are thinking of one account per house vs. three accounts in one house, well; that goes into the matter of whether this is a single family, or a group rental.
Primis1
join:2005-06-13
Coldwater, MI

Primis1 to Nsane_iceman

Member

to Nsane_iceman
quote:
Odd thing, I work at Best Buy (Geek Squad). There was a customer that came in talking to me about Comcast. He said that they would not let him have a second account/second modem in the house. He was telling them the MAC address of the cable modem to get it activated and they said he already had one.
It depends on the way the DB's are setup. Some are archaic and didn't have the foresight when they set it up to see that in the future there might possibly be a need to have more than one provisioned MAC at a particular address -- that MAC is locked in to the physical street address and so that street address then can't be used again. And since the DB's are usually regional or even just local, it varies depending on the market.

HOWEVER, in some cases I've also seen they COULD setup a second account at an address, but are simply too lazy to.
DMS1
join:2005-04-06
Plano, TX

DMS1 to stephen d8

Member

to stephen d8
said by stephen d8:

JUst continue using that and if they cut you off sew their asses. they did say ulimitate, no?
Assuming that you meant 'sue' and not 'sew', then on what basis. Although I no longer have Comcast, so cannot check, I'm pretty sure there will be a clause in the terms and conditions that allows them to terminate any account at any time without reason.

You have to understand how 'unlimited' services like this work. Firstly, you need to appreciate that while the end user doesn't pay by usage, the provider does. Both the amount of money the provider needs to spend on equipment, and the amount they spend on backbone capacity are directed related to total usage. Therefore, providers such as Comcast base their end-user pricing on an average usage model which some statistician will have calculated. Everyone then pays the same (excluding speed tiers etc.) with light users subsidising heavy users. However, there will always be some abnormally high users that stick out like a sore thumb and break this pricing model. These users are bad news to everyone including the other users, since someone ends up paying for their gross usage. Hence the clause that allows such people to be dropped.

I'm not a lawyer, but I personally wouldn't expect any attempt to sue Comcast to even get to court unless:
1. The user could prove that they absolutely need broadband service, and
2. Comcast could not offer a higher priced service that would meet the user's needs, and
3. There were no alternate service providers.
Then, there might just be an argument that it is an essential service that cannot be terminated without hardship.

jjoshua
Premium Member
join:2001-06-01
Scotch Plains, NJ

jjoshua to attheirmercy

Premium Member

to attheirmercy

So downgrade...

Downgrade your account. You'll save money and it will be harder to hit the 600gb "limit".

likes2download
@207.5.x.x

likes2download to Chair5

Anon

to Chair5

Re: [Connectivity] My account was suspended for exceeding the in

"I have the SP2 CD, and it takes at most, 300MB. To say that your business is downloading 1000 SP2 updates a month is to say that you have over 500 computers in your "business". Now, lets say that you set up computers. A Newly updated SP2 CD would have maybe 20-30 updates to install, which takes up 20MB total ( I know, I have a 2 week old computer sitting in front of me ). Now... Lets say OUT OF POSSIBILITY that you mean downloading every update on Microsoft. AKA DirectX, Intellimouse, Word Updates, etc etc. Again, maximum, maybe 2GBs. That's still 150 computers you're updating here. Do you have 150 computers in your house?"

Thats strange, on Windows XP SP2 There are over 90 MB of updates on a fresh install.. I do this many times a day at work at a computer store..

b1gdr3
I Blame Your Mother
join:2001-07-28
York, PA

b1gdr3 to attheirmercy

Member

to attheirmercy
said by attheirmercy:

I am posting this to make you aware of how Comcast views accounts that use a lot of bandwidth and to let you know that their promise of unlimited bandwidth is a lie.
Where oh where does Comcast promise unlimited bandwidth? Please provide a document, a hyperlink, or something that is able to be substantiated.

Steve B
Premium Member
join:2004-08-02
Auburn, WA

Steve B to manfmmd

Premium Member

to manfmmd
The original poster stated in his first post that Comcast had already told him that his node was NOT being affected by his 600G usage. So it shouldn't be a problem for him to have another account.

manfmmd
Premium Member
join:2003-01-14
Earth, TX

manfmmd

Premium Member

said by Steve B:

The original poster stated in his first post that Comcast had already told him that his node was NOT being affected by his 600G usage. So it shouldn't be a problem for him to have another account.
So they are only after more money... Seems pathetic to me. I could see Comcast requesting multiple connections from multiple nodes if he was adversly impacting it, but this is ridiculous.

Steve B
Premium Member
join:2004-08-02
Auburn, WA

Steve B

Premium Member

I have to agree. It does concern me a bit. Right now I am on Qwest DSL. The thing is I am moving into newly contructed apartments in August or September. I am not sure if Qwest DSL will be available there. The only other HSI provider I can afford is Comcast. There is me and one other user on my account...two people. I don't know how much bandwidth I use. I don't download movies or anything like that. It's just not knowing how much I use and Comcast not telling at what point do they get upset about bandwidth usage that bugs me. I have had Comcast in the past with me and the other person and didn't have any problems. So I guess I wouldn't later on either if I have to get Comcast when I move.

GlenQuagmire
Giggidy Giggidy Giggidy Goo
Premium Member
join:2004-02-16
Grand Rapids, MI

GlenQuagmire to attheirmercy

Premium Member

to attheirmercy
My question is "How the hell can you watch 600 gigs of content in a mouth"? If its pr0n then you wrist must be to sore to even pick up a pin:D. I downloaded 7 seasons of my favorite show 168 episodes at an hour each it took me 2 month to watch it, btw that was only 70 gigs.

Cheese
Premium Member
join:2003-10-26
Naples, FL

Cheese to Primis

Premium Member

to Primis
said by Primis:

7 users in the household isn't an excuse. If your place's bandwidth needs are THAT huge, it's time to man up and pay for a more-expensive type of connection. Either that or break it up into 2 or 3 seperate Comcast connections at the very least or something.
7 users, how many work? Make them pony up some money for a second or upgraded package.
Cheese

Cheese to kdandaoc

Premium Member

to kdandaoc

Re: Hire an ambulance chaser..

said by kdandaoc:

I have Comcast too, and nowhere in my TOS are there limitations spelled out in the contract. Since this is a contract, Comcast is therefore in breach of it!
My point is, it's irrelevant what he is downloading, if it's not spelled oyut in the contract then it is within boundries. Furthermore, why do I keep hearing this 2-tier theory with casual users paying less?
They don't earn the money they make now!

Steaven Segal & Monica Lewinski-Democratic Tix 2008
Does it say unlimited anywhere on your contract? No? Then they are not in breach of anything. End of story.
Cheese

Cheese to DMS1

Premium Member

to DMS1

Re: [Connectivity] My account was suspended for exceeding the in

said by DMS1:

said by stephen d8:

JUst continue using that and if they cut you off sew their asses. they did say ulimitate, no?
Assuming that you meant 'sue' and not 'sew', then on what basis. Although I no longer have Comcast, so cannot check, I'm pretty sure there will be a clause in the terms and conditions that allows them to terminate any account at any time without reason.

You have to understand how 'unlimited' services like this work. Firstly, you need to appreciate that while the end user doesn't pay by usage, the provider does. Both the amount of money the provider needs to spend on equipment, and the amount they spend on backbone capacity are directed related to total usage. Therefore, providers such as Comcast base their end-user pricing on an average usage model which some statistician will have calculated. Everyone then pays the same (excluding speed tiers etc.) with light users subsidising heavy users. However, there will always be some abnormally high users that stick out like a sore thumb and break this pricing model. These users are bad news to everyone including the other users, since someone ends up paying for their gross usage. Hence the clause that allows such people to be dropped.

I'm not a lawyer, but I personally wouldn't expect any attempt to sue Comcast to even get to court unless:
1. The user could prove that they absolutely need broadband service, and
2. Comcast could not offer a higher priced service that would meet the user's needs, and
3. There were no alternate service providers.
Then, there might just be an argument that it is an essential service that cannot be terminated without hardship.
And you have to understand, this service isn't billed as unlimited. A lot of people keep bringing up the unlimited term but no where is this coined as an unlimited service.
Cheese

Cheese to b1gdr3

Premium Member

to b1gdr3
said by b1gdr3:

said by attheirmercy:

I am posting this to make you aware of how Comcast views accounts that use a lot of bandwidth and to let you know that their promise of unlimited bandwidth is a lie.
Where oh where does Comcast promise unlimited bandwidth? Please provide a document, a hyperlink, or something that is able to be substantiated.
It's not, people just seem to think it is for some reason and throw the term out a lot.
DMS1
join:2005-04-06
Plano, TX

DMS1 to Cheese

Member

to Cheese
said by Cheese:

And you have to understand, this service isn't billed as unlimited. A lot of people keep bringing up the unlimited term but no where is this coined as an unlimited service.
In fact, this is an extract from the acceptable use policy on Comcast's web site:

"Comcast may provide versions of the Service with different speeds and bandwidth usage limitations, among other characteristics, subject to applicable Service plans. You shall ensure that your use of the Service does not restrict, inhibit, interfere with, or degrade any other user's use of the Service, nor represent (in the sole judgment of Comcast) an overly large burden on the network. In addition, you shall ensure that your use of the Service does not restrict, inhibit, interfere with, disrupt, degrade, or impede Comcast's ability to deliver and provide the Service and monitor the Service, backbone, network nodes, and/or other network services.

You further agree to comply with all Comcast network, bandwidth, and data storage and usage limitations. You shall ensure that your bandwidth consumption using the Service does not exceed the limitations that are now in effect or may be established in the future. If your use of the Service results in the consumption of bandwidth in excess of the applicable limitations, that is a violation of this Policy. In such cases, Comcast may, in its sole discretion, terminate or suspend your Service account or request that you subscribe to a version of the Service with higher bandwidth usage limitations if you wish to continue to use the Service at higher bandwidth consumption levels."

Not only is there no mention whatsoever of "unlimited", but the clause I've highlighted, along with bits not quoted that state the penalties for violating the agreement, basically says that they can terminate your service if they think you are using too much bandwidth - end of story. The OP is lucky that he got a warning and not immediately termination.

Cheese
Premium Member
join:2003-10-26
Naples, FL

Cheese

Premium Member

said by DMS1:

said by Cheese:

And you have to understand, this service isn't billed as unlimited. A lot of people keep bringing up the unlimited term but no where is this coined as an unlimited service.
In fact, this is an extract from the acceptable use policy on Comcast's web site:

"Comcast may provide versions of the Service with different speeds and bandwidth usage limitations, among other characteristics, subject to applicable Service plans. You shall ensure that your use of the Service does not restrict, inhibit, interfere with, or degrade any other user's use of the Service, nor represent (in the sole judgment of Comcast) an overly large burden on the network. In addition, you shall ensure that your use of the Service does not restrict, inhibit, interfere with, disrupt, degrade, or impede Comcast's ability to deliver and provide the Service and monitor the Service, backbone, network nodes, and/or other network services.

You further agree to comply with all Comcast network, bandwidth, and data storage and usage limitations. You shall ensure that your bandwidth consumption using the Service does not exceed the limitations that are now in effect or may be established in the future. If your use of the Service results in the consumption of bandwidth in excess of the applicable limitations, that is a violation of this Policy. In such cases, Comcast may, in its sole discretion, terminate or suspend your Service account or request that you subscribe to a version of the Service with higher bandwidth usage limitations if you wish to continue to use the Service at higher bandwidth consumption levels."

Not only is there no mention whatsoever of "unlimited", but the clause I've highlighted, along with bits not quoted that state the penalties for violating the agreement, basically says that they can terminate your service if they think you are using too much bandwidth - end of story. The OP is lucky that he got a warning and not immediately termination.
Yep, that's it in a nut shell.

soundtank
Holy Cow
Premium Member
join:2006-02-07
Bloomingdale, IL

soundtank to attheirmercy

Premium Member

to attheirmercy
Get a small business account if getting another account is not viable, end of story.. SPend $160 per month to be able to download what you're downloading (porn??, hehehe) unmetered.
Mpk241
join:2005-04-04

Mpk241 to attheirmercy

Member

to attheirmercy
use du meter to keep track of ur bandwidth usage....it includes downloads stats and upload stats also includes the bandwidth u may use to go to sites....it comes in handy at these times.