Not so. Existing customers can re rate to the 12.99 and, when the year is up, will be offered another deal to retain them. I was. I had the 19.95 contract and they offered to let me keep it for another year which was acceptable, but I knew the new price was in effect, asked for it and it was given to me. I dont care what anyone says, $12.99 for solid 1.5Mb DSL is a damn good deal.