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grablife

join:2006-03-12
San Bruno, CA

San Bruno Cable started port throttling and traffic shaping.

It appears San Bruno Municipal Cable has recently started port throttling and traffic shaping. The problem started in early March 2006 when my usenet download speed dropped from 4.25 mbit/s to under 1 mbit/s. At that time, a speed test to any outside servers showed under 1 mbit connections but a full 5 mbit connection from my device to their server.

This will test my connection to their server:»speedtest.snbr.cablerocket.net/

This will test their connection to the internet: »speedtest.cablerocket.net/

I shut down my Azureus bit torrent seeds and after a few hours, the speed went back up to over 4 mbit/s.

A few days later, the usenet download speed again dropped down to about 50 kbit/s. Yes, thats kbit/s and not kBytes/s! However, all test to outside servers showed full bandwidth.

This time, I tried every port available from Newshosting (119, 23, 25, 80, 3128, 7000,8000, and 9000). All of them except port 80 had very slow performance. Once I changed the port to 80, the speed went back up to 4 mbit/s. The same applied to Powerpost using the same news server.

Who knows how long this fix will last. If you're having speed issues with this provider, try these fixes. If you're using the lastest version from Azureus, you can try turning on encryption but that means less clients will be able to connect with you.


depressedinsanbruno

@sanbrunocable.com

hi, right now my non essential port speed is only 7kbs:(. yes even 119 and things such as streaming real video's skip:(. maybe i'm special. anyway, they started to go after abusers starting this mouth without warning but i was told that they may make a plan available for people that use more bandwidth then adverage, which is 50-60 gigs a month btw, if the city counsel approves it. so if you use your internet service too much you may find your whole connection limited to 1.5mb. i just hope that we are able to pay for more service soon.

i hope fios gets available here soon so we have more options. competition is always good in this case.


grablife

join:2006-03-12
San Bruno, CA

They basically put about 10 of the highest bandwidth users on a limited connection which essentially makes the connection unusable at about 10/kbps. He agreed to restore my connection speed with the understanding that I will take measures to reduce bandwidth. I never expected 4.5 mbit uncapped bandwidth to last long and I'm glad it lasted as long as it did. It was good while it lasted; now it's back to reality.



depressedinsanbruno

@sanbrunocable.com

Thanks for the response on your experience with the cap. I'm in the same boat as you. I got the cap lifted with the promise of cutting my usage but the extreme port throttling is depressing. I just canceled my extra inet service package due to no longer having a use for the extra upload speed with everything throttled:(. Right now even a IRC client is awful due to it using ports like 6669. The fact that it doesn't really use any bandwidth doesn't seem to help. Btw, Did you get a figure from them on what was considered acceptable usage over the average month? I was kind told to try to keep it in the range of 50-60 gigs which is kind of miserable due to having multiple computer addicts on this account. I really do hope they make a plan available so one can pay extra to use the service more. I in no means would use it to become a massive abuser and would be happy to use most of the benefits of it on non peak hours but I'd like to have some extra leeway.

I wonder if they'd let one have a few cable modems/accounts at the same residence.



depressedinsanbruno

@sanbrunocable.com

reply to grablife
ohh, I forgot to ask you, did they lift port throttling on your account after you called? Mine came after I got my cap lifted even though I felt I was being conservative with usage.



JON1967

@sanbrunocable.com

reply to grablife
San Bruno Cable is absolute rubbish now. Not only are they blocking ports but they now expect a home user to only use 5 gigs per month, if you surpass this mark you will be charged up to $20 dollars per gig. Absolutely ridiculous! Time to switch to DSL.



depressedinsanbruno

@sanbrunocable.com

are you kidding me? 5 gigs a month? $20 each over? if i even download a new fedora i'd use every bit of that:(. right now i can't even get anything that uses ftp port 21 off the web such as manuals or login to my works computer from home without super lag due to all the restrictions:(. even trying to ssh into a remote pc is unusable:(. any idea why the sudden hardcore crackdown out of nowhere?

btw is every user in port throttled hell now or just us lucky ones?



JON1967

@sanbrunocable.com

reply to grablife
Yes, I was told the top 20 bandwidth users are being restricted, but the 5 gig rule applies to ALL. So does the extra penalty for that matter. The major reason for the crackdown is the change in companies for san bruno cable that occured this past year. The person I spoke to also made it clear that the restrictions are permanent.


mperkel

join:2000-12-18
Gilroy, CA

reply to grablife
Where do you find out about these restrictions? I've not heard of this. I'm running a spam filtering service (backup server) at home and seeing some strange packet loss issues.


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