C:\Documents and Settings\TitanXV>date
The current date is: Thu 03/30/2006
Enter the new date: (mm-dd-yy)

C:\Documents and Settings\TitanXV>time
The current time is: 19:08:40.53
Enter the new time:

C:\Documents and Settings\TitanXV>tracert www.comcast.net

Tracing route to www.comcast.net [63.240.76.72]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.123.254
2 102 ms 148 ms 159 ms 73.75.192.1
3 621 ms 39 ms 30 ms 68.87.212.177
4 318 ms 215 ms 80 ms 68.87.212.22
5 80 ms 82 ms 122 ms 68.87.212.13
6 73 ms 56 ms 354 ms 12.127.33.45
7 370 ms 181 ms 222 ms tbr1-p010202.sffca.ip.att.net [12.123.13.158]
8 495 ms 342 ms 272 ms tbr1-cl1.cgcil.ip.att.net [12.122.10.5]
9 1422 ms 170 ms 154 ms tbr1-cl14.n54ny.ip.att.net [12.122.10.1]
10 763 ms 171 ms 91 ms ar1-p312.n54ny.ip.att.net [12.123.0.49]
11 300 ms 1425 ms 90 ms mdf1-gsr12-2-pos-7-0.nyc3.attens.net [12.122.255
.162]
12 585 ms 242 ms 502 ms sccsbix12-1-6.attbi.com [63.240.64.50]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 189 ms 1732 ms 777 ms www.comcast.net [63.240.76.72]

Trace complete.

did a speed test and got 75/17 :(]]> http://www.dslreports.com/forum/remark,15796066 Thu, 30 Mar 2006 22:16:29 EDT http://www.dslreports.com/forum/remark,15794435 pokesph : hmmm still some remaining issues out of Sacramento:

C:\WINDOWS\system32>tracert www.comcast.net
 
Tracing route to www.comcast.net [204.127.205.8]
over a maximum of 30 hops:
 
  1    .1 ms    .1 ms    .1 ms  . [192.168.2.1]
  2    62 ms     8 ms     8 ms  73.74.8.1
  3     8 ms     *       33 ms  68.87.212.213
  4    11 ms     *       43 ms  68.87.212.9
  5    14 ms    11 ms    11 ms  12.117.240.9
  6    82 ms    75 ms   126 ms  12.123.12.49
  7    74 ms    91 ms    83 ms  tbr1-cl1.cgcil.ip.att.net [12.122.10.5]
  8   131 ms    75 ms    84 ms  tbr1-cl14.n54ny.ip.att.net [12.122.10.1]
  9    74 ms    73 ms    71 ms  ar1-p312.n54ny.ip.att.net [12.123.0.49]
 10    75 ms    75 ms    75 ms  mdf1-gsr12-2-pos-7-0.nyc3.attens.net [12.122.255
.162]
 11    93 ms    82 ms   132 ms  63.240.64.102
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14    87 ms    75 ms    79 ms  www.comcast.net [204.127.205.8]
 
Trace complete.

but nothing like the 1000ms+ pings shown above

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Here's hoping the tech is knowledgeable and will spend some time troubleshooting.

I'll update after hes done.

The Comcast Official Forums are located here
»www.comcast.net/help/
under the Help Forums - click on Connection.

Good luck to all]]> http://www.dslreports.com/forum/remark,15792402 Thu, 30 Mar 2006 13:01:37 EDT http://www.dslreports.com/forum/remark,15787472 macrospect : Theres nothing wrong here sir :p]]> http://www.dslreports.com/forum/remark,15787472 Wed, 29 Mar 2006 18:51:16 EDT http://www.dslreports.com/forum/remark,15787355 nizrulesall : i have a tech coming over today...oh joy. I hate comcast.]]> http://www.dslreports.com/forum/remark,15787355 Wed, 29 Mar 2006 18:35:15 EDT http://www.dslreports.com/forum/remark,15785326 anon : Feeling the pain...here in the arden area, i had the techs come out here twice within a week, it worked ok for the last week, but now it's shot all to hell again. ]]> http://www.dslreports.com/forum/remark,15785326 Wed, 29 Mar 2006 17:31:52 EDT http://www.dslreports.com/forum/remark,15784968 anon : i love how they spend all this time/money sending techinicians out and paying for customer service reps to tell us to clear our cache and delete our cookies and replacing modems etc, instead of just upgrading their service. they offer 16 mbs servicein areas that have fiber, so they can do something when they actually want to. ]]> http://www.dslreports.com/forum/remark,15784968 Wed, 29 Mar 2006 13:17:55 EDT http://www.dslreports.com/forum/remark,15784919 anon : Same here! I live in Rancho Cordova and so far three technicians have come in the last 3 weeks. I even changed my router. BF2 is simply not playable at this point.
I get pings up to 1500ms for www.yahoo.com for example. ]]> http://www.dslreports.com/forum/remark,15784919 Wed, 29 Mar 2006 13:12:10 EDT http://www.dslreports.com/forum/remark,15784856 anon : PS, can you post a link to their official forums? thanks. ]]> http://www.dslreports.com/forum/remark,15784856 Wed, 29 Mar 2006 13:06:34 EDT http://www.dslreports.com/forum/remark,15784836 anon : i had to check this forum from schol today since i couldnt get ANY connection at all this morning lol. At first i was hopeful that it's down cause they're working on fixing their problems, but that's probably just wishful thinking.

Laguna west gets 20Mbps? how much does that cost. I'm looking to move soon anywas lol]]> http://www.dslreports.com/forum/remark,15784836 Wed, 29 Mar 2006 13:05:00 EDT http://www.dslreports.com/forum/remark,15783688 CalibanXV :

said by Groovman72 :

Lossy, Laggy, Frustrated, and Searching for Options describes my household. South Watt / Almost to Rancho Cordova area. Sometimes the net is smooth, fast and responsive, but here it is on Tuesday night and I'm dropping packets left and right. Anyone know of alternatives?

Same here, South Watt/almost Rancho Cordova area. I've been on the official Comcast forums complaining about my service. For me it all started on March 9th. Many others on a thread we have going have also come forth to say it started for them on March 9th.

I've had 2 techs come out one said I was fine and replaced the modem with a RCA DCM425C and another tech came by to relocate my cable outlet to another room. He said my signal was excellent from my house to the street box. Go figure.

I have been getting intermittent slow speeds and seriously high pings. I mainly use my HSI for gaming, BF2 and Planetside. I recently took a screenie of my ping hitting 18781 --- now that can't be good. I have several tracerts and ping logs documented showing how bad this service has gotten since March 9th.

Anyways, still trying to figure out what to do.

Good luck to all.]]> http://www.dslreports.com/forum/remark,15783688 Wed, 29 Mar 2006 10:42:48 EDT http://www.dslreports.com/forum/remark,15781342 acaurora : SureWest IS in South Sacramento. Or, more specifically, in Elk Grove, and even more specifically, they are servicing pretty much only Laguna West AND areas south of 99. As for the neighborhoods in between the two freeways, not that I know of. Oh how I wish for the days of 20Mbit/sec...*salivate*]]> http://www.dslreports.com/forum/remark,15781342 Tue, 28 Mar 2006 23:08:20 EDT http://www.dslreports.com/forum/remark,15779869 fiberguy : What makes you think Surewest is going to come into South Sacramento? You think they will compete head on with both Comcast and Frontier?]]> http://www.dslreports.com/forum/remark,15779869 Tue, 28 Mar 2006 19:41:17 EDT http://www.dslreports.com/forum/remark,15776483 anon : i had dsl and gaming was great, i wasnt getting 6 or 8 Mbps downloads on webpages (usually like 2.5-3), and i got (what i thought) was a great deal on comcast HSI. i was like 2-3x the speed for about half the price, why not?

well i just found out why not. now im signing up for dsl again. only thing that sucks is they make you sign a contract and pay for a modem again (even tho it's free after rebate)

UPloads were much faster on dsl too. you run an upload test and it shows 300-500 up, but if you try to transfer a file via AIM, you can see it start off like that and then pretty soon it's going at like 30-50. It's like they make it seem fast just for the tests.

i also switched from dish to cable at the same time as a part of their deal and one of my cable boxes freezes about 3 times a day, each time requiring me to pull ot the power cord and then wait 10 minutes for everything to update again. comcast is just garbage all around. My bill is $130 a month (WITH the discount) and this is the service I get, it's completely unacceptable.]]> http://www.dslreports.com/forum/remark,15776483 Tue, 28 Mar 2006 11:50:12 EDT http://www.dslreports.com/forum/remark,15774775 anon : Lossy, Laggy, Frustrated, and Searching for Options describes my household. South Watt / Almost to Rancho Cordova area. Sometimes the net is smooth, fast and responsive, but here it is on Tuesday night and I'm dropping packets left and right. Anyone know of alternatives?]]> http://www.dslreports.com/forum/remark,15774775 Tue, 28 Mar 2006 03:15:25 EDT http://www.dslreports.com/forum/remark,15774526 anon : I`m in Folsom and gaming is IMPOSSIBLE!

I got a new modem today and still terrible!

This is bull I hate comcast and their TERRIBLE customer service.]]> http://www.dslreports.com/forum/remark,15774526 Tue, 28 Mar 2006 01:36:12 EDT http://www.dslreports.com/forum/remark,15773955 anon : Natomas/Arco Arena 95834

Will a better video card help lag? - No

I have not been able to play BF2 online for almost 3 weeks now, pings have been in the 20-2000ms range in a 30 second period. Though it seems that regular surfing seems improved a problem with an interface with a certain att hop, it looks like our ping problems are now within comcast's network:

Tracing route to la-5.aowc.propagation.net [64.182.132.15]

over a maximum of 30 hops:

1 43 ms 37 ms 149 ms 73.74.128.1

2 123 ms 34 ms 498 ms 73.74.128.1

3 59 ms 38 ms 25 ms 68.87.212.225

4 87 ms 111 ms * 68.87.212.22

5 14 ms 49 ms 65 ms 68.87.212.13

6 28 ms 21 ms 17 ms 12.127.33.45

7 100 ms 33 ms 313 ms tbr1-p010202.sffca.ip.att.net [12.123.13.158]

8 16 ms 62 ms 15 ms gbr2-a80s5.sffca.ip.att.net [12.123.12.18]

9 60 ms 76 ms 73 ms dcr1-so-3-0-0.sanfranciscosfo.savvis.net [192.205.32.110]

10 58 ms 22 ms 18 ms dcr2-so-5-0-0.SanFranciscosfo.savvis.net [204.70.192.150]

11 99 ms 68 ms 83 ms dcr1-so-2-0-0.LosAngeles.savvis.net [204.70.192.89]

12 33 ms 31 ms 54 ms bpr3-so-0-0-0.LosAngelesEquinix.savvis.net [208.172.44.106]

13 34 ms 67 ms 33 ms bpr4-as0-0.LosAngelesEquinix.savvis.net [208.174.196.2]

14 216 ms 229 ms 206 ms bbr02-ge-2-1.lax02.us.xeex.net [208.174.196.66]

15 143 ms 78 ms 94 ms unknown.xeex.net [216.152.255.250]

16 39 ms 114 ms 68 ms 66.34.192.12

17 93 ms 54 ms 133 ms la-5.aowc.propagation.net [64.182.132.15]

Trace complete.]]> http://www.dslreports.com/forum/remark,15773955 Mon, 27 Mar 2006 23:30:39 EDT http://www.dslreports.com/forum/remark,15771930 Gravy_Dave : :(Here in So.Sac Comcast sucks too.Just started to play online shooter games and the lag and the pings are horrible. Can't wait until Surewest comes in my neighborhood with the fiber, going to drop Comcrap in a heartbeat.
What makes the lag and ping times so bad? If I got a better graphics card will that help the lag? Your help in ping will greatly be appreciated.]]> http://www.dslreports.com/forum/remark,15771930 Mon, 27 Mar 2006 18:36:14 EDT http://www.dslreports.com/forum/remark,15770325 pokesph : I'm Arden/Arcade area and we have surewest's fiber on the pole outside our place.. they STILL refuse to service us (saying that our address isn't ready yet) so yeah comcast is the only usable solution (we're about 1000' too far for sbc dsl) here.

Luckily my pings aren't as bad as dmfan94 but there are times when there is excessive packet loss. Comcast does need to address these issues and fix them soon.
--
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After going though the same 20m BS with tech support 3 times (you know the: "Have you checked your Browser Cache?" - "Dude we are talking Ping times here and other network happy stuff" - "I know, but can you please clear your internet cache and try again?" - "Sure... *4 clicks later* yeah look at that, still getting 2000-3000 pings from the other side of the cable modem") ... Finally after being put on hold for 10 minutes I get the "We are experiencing some load issues in your area" Which I'm beginning to believe is just a line they spout to get you off the phone...

Tracing route to www.comcast.net [216.148.227.202]
over a maximum of 30 hops:
 
  1     *     2935 ms  1899 ms  73.75.192.1
  2     *     4118 ms  2942 ms  68.87.212.177
  3  2930 ms  2100 ms  2123 ms  68.87.212.17
  4  2142 ms  1331 ms  1028 ms  68.87.212.9
  5  1450 ms  1270 ms  1102 ms  12.117.240.9
  6   688 ms  1041 ms  1484 ms  12.123.12.53
  7     *     2249 ms  1566 ms  12.123.13.178
  8  1477 ms  1492 ms  1506 ms  idf22-gsr12-1-pos-7-0.rwc1.attens.net [12.122.255.218]
  9  1936 ms  1244 ms   892 ms  rwcsbix11-1-4.attbi.com [63.241.85.234]
 10  1143 ms  1436 ms  2250 ms  www.comcast.net [216.148.227.202]
 
Trace complete.

Reply from 73.75.192.1: bytes=32 time=1607ms TTL=64
Reply from 73.75.192.1: bytes=32 time=3209ms TTL=64
Request timed out.
Reply from 73.75.192.1: bytes=32 time=3003ms TTL=64
Reply from 73.75.192.1: bytes=32 time=3585ms TTL=64
Reply from 73.75.192.1: bytes=32 time=2059ms TTL=64
Reply from 73.75.192.1: bytes=32 time=2200ms TTL=64
Reply from 73.75.192.1: bytes=32 time=2510ms TTL=64
Reply from 73.75.192.1: bytes=32 time=1644ms TTL=64
Request timed out.
Reply from 73.75.192.1: bytes=32 time=2556ms TTL=64
Reply from 73.75.192.1: bytes=32 time=2977ms TTL=64
Reply from 73.75.192.1: bytes=32 time=3459ms TTL=64
Reply from 73.75.192.1: bytes=32 time=2882ms TTL=64
Reply from 73.75.192.1: bytes=32 time=2183ms TTL=64
Request timed out.
Reply from 73.75.192.1: bytes=32 time=205ms TTL=64
Reply from 73.75.192.1: bytes=32 time=418ms TTL=64
Reply from 73.75.192.1: bytes=32 time=720ms TTL=64
Reply from 73.75.192.1: bytes=32 time=539ms TTL=64
Reply from 73.75.192.1: bytes=32 time=343ms TTL=64
Reply from 73.75.192.1: bytes=32 time=816ms TTL=64
Reply from 73.75.192.1: bytes=32 time=1773ms TTL=64

]]> http://www.dslreports.com/forum/remark,15767352 Mon, 27 Mar 2006 01:32:13 EDT http://www.dslreports.com/forum/remark,15766831 anon : screw comcast i switched to them from dsl 2 months ago and while webpages download really fast it is horrible for games.some are ok, but the ones that require a good connection (like fighting games) it is basically unplayable as it just likes to freeze for a second every 10-15 seconds. i cant imagine paying the $50 or whatever outrageous amount they want for tehir service. I'm paying $19.99 for 12 months as part of a special and i'm going to cancel tomorrow already]]> http://www.dslreports.com/forum/remark,15766831 Sun, 26 Mar 2006 23:10:22 EDT http://www.dslreports.com/forum/remark,15745687 pokesph : while the ping times are decent, there does seem to be some packet loss

 2    11 ms     9 ms    14 ms  73.74.8.1
 3     9 ms     *       11 ms  68.87.212.217
 4    10 ms     *       37 ms  68.87.212.22
 5    10 ms     8 ms     *     68.87.212.13
 6    12 ms    16 ms    15 ms  12.127.33.45
 7    59 ms    72 ms    50 ms  tbr1-p010202.sffca.ip.att.net [12.123.13.158]
 8    49 ms    67 ms    51 ms  tbr1-cl3.la2ca.ip.att.net [12.122.10.26]

don't know whats up.. no major lag or anything here, yet..

see: »/quality/nil/2010319

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Webmaster Steve
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2 41 ms 7 ms 7 ms 68.87.212.161

3 151 ms * 10 ms 68.87.212.22

4 10 ms * 38 ms 68.87.212.13

5 12 ms 12 ms 11 ms 12.127.33.45

6 15 ms 19 ms 11 ms tbr1-p010202.sffca.ip.att.net [12.123.13.158]

7 14 ms 15 ms 12 ms ggr1-p360.sffca.ip.att.net [12.123.13.65]

8 25 ms 24 ms 28 ms 64.200.151.17

9 39 ms 23 ms 23 ms sntcca1wcx1-pos2-1.wcg.net [64.200.149.45]

]]> http://www.dslreports.com/forum/remark,15743251 Thu, 23 Mar 2006 09:03:28 EDT http://www.dslreports.com/forum/remark,15742499 lcplwan : slownes.........]]> http://www.dslreports.com/forum/remark,15742499 Thu, 23 Mar 2006 03:01:55 EDT http://www.dslreports.com/forum/remark,15742386 anon : Yep, in Folsom. Internet gaming is near impossible. Sometimes service will work fine for 5 or 10 minutes and then lag hell sets in. ComCast is in denial...they suggest that a technician needs to visit my residence to determine my issues (and charge me $$$). ]]> http://www.dslreports.com/forum/remark,15742386 Thu, 23 Mar 2006 02:16:33 EDT http://www.dslreports.com/forum/remark,15742254 anon : i keep getting kicked off of games online and it lags like hell]]> http://www.dslreports.com/forum/remark,15742254 Thu, 23 Mar 2006 01:25:02 EDT http://www.dslreports.com/forum/remark,15741611 Sinkalip : Well friends, it's that time of year again. Every three months or so, Comcast in & around Downtown Sacramento seems to take a dump:

East Coast :
6 tbr1-cl1.sffca.ip.att.net 0% 60 60 68.51 68.87 70.51
7 12.123.12.50 0% 60 60 67.89 67.97 68.11
8 12.117.240.10 37% 38 60 70.87 70.98 71.29
9 68.87.212.10 25% 45 60 70.92 71.01 71.27
10 68.87.212.158 0% 60 60 71.88 73.44 114.34

West Coast:
6 12.123.12.54 0% 60 60 2.40 2.61 4.47
7 12.117.240.10 35% 39 60 5.98 8.41 50.63
8 68.87.212.10 9% 55 60 6.06 6.28 7.26
9 68.87.212.158 0% 60 60 6.09 6.92 9.85

Hasn't been this lossy all week, but it has been problematic. ]]> http://www.dslreports.com/forum/remark,15741611 Wed, 22 Mar 2006 23:10:18 EDT