http://www.dslreports.com/forum/r15855594 en Thu, 04 Dec 2008 15:23:52 EDT Thu, 04 Dec 2008 15:23:52 EDT http://www.dslreports.com/forum/remark,15855594 envoid : Agree. I am very surprised to see a company actually listen AND respond to its customers, especially when it involves removing something that will generate money for the company.]]> http://www.dslreports.com/forum/remark,15855594 Sat, 08 Apr 2006 13:29:01 EDT http://www.dslreports.com/forum/remark,15855328 piersden : This is one of the few, if any, times that I have witnessed a company actually respond to its customers--quickly, affirmatively and, even more surprisingly, understood and respected customers' reactions and opinions. I think that DSL Extreme deserves the highest commendation for their decision to reverse their action and for admitting they made a mistake.

Kudos]]> http://www.dslreports.com/forum/remark,15855328 Sat, 08 Apr 2006 12:40:03 EDT