| reply to DragonFire
Re: Elite Speed? Just called the number and had a 5 minute conversation. Re-rated from expert+ to elite and it is set to happen by the 2nd at 5pm. |
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 ronpinImagine Reality
join:2002-12-06
Nirvana | heh-heh 
They can let the NSA tap my phone and withold FTTP -- as long as these prices just keep getting better and better (hell I'm send'n 'em bad checks anyway  )
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"Now is the time for all good men to come to the aid of their country" - and stop the NeoCons |
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shoejr
join:2004-07-21
Celina, TX | With all this upgradin' going on, nobody's gonna be at work Tuesday!! |
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| reply to NewMariner
I also have sent an email to sr4r99. The last time I tried to get the 6 meg plan (for quite a bit more money), the nice lady on the phone told me I was 800 feet too far (according to their database). I sure would like to get in on this. |
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sr4r99
join:2006-04-27
Grain Valley, MO | I will check into it for you. I am not at work today but will be there for the rest of the weekend and will email you back as soon as i find out something. Brandon |
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 catseyenuAck PfftPremium
join:2001-11-17
Fix East | reply to devil24
said by devil24:Go here for the list of phone numbers you need to keep handy. To inquire about the new Elite plan, you need to call the EPC Residential number listed on the link posted above. I've called 2 different numbers before trying the one above and having success.
If they've told you it's unavailable and you are pretty sure you're within range of your CO, call again. |
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 DSLuckyPremium
join:2002-04-23
Maud, OK | I've got the grandfathered 6/608, but just have a basic line, no bells and whistles...
Any way I can just keep what I got, but get the higher upload speed to 768??? |
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| reply to DragonFire
said by DragonFire:said by Skunko:said by DragonFire:I have to wait a few days for them to check my loop length which seems silly since I already have the 6Mbps. Call back and get another rep. The first one filled you full of BS. Just called back but used the EPC number this time and got it ordered right off the bat. I should have the upgrade by next Tuesday. If it's just a matter of updating my profile, perhaps by this Friday? I can hope. Could be monday. Exactly very silly since you already have 6mbps. The rep is blindly checking unnecessary requirement that you should be exempt from it.
According to the rep I am 12,000ft and all they can offer me is express. So pro speed or elite, is not available in my Area yet I have had 6.0 expert plus for a year in Feb of 2004 to Feb 2005. Something tells me that their distance checking is way off. This is a new subdivision built recently since 2002, I moved in 2nd quarter 2003.
At pro speed my SNR is 18, Attenuation is 21
Expert Plus SNR 12, Attenuation 27
So I must be within 7500FT, possibly 5000ft. |
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| said by attsbcisgay:Could be monday. Exactly very silly since you already have 6mbps. The rep is blindly checking unnecessary requirement that you should be exempt from it. According to the rep I am 12,000ft and all they can offer me is express. So pro speed or elite, is not available in my Area yet I have had 6.0 expert plus for a year in Feb of 2004 to Feb 2005. Something tells me that their distance checking is way off. This is a new subdivision built recently since 2002, I moved in 2nd quarter 2003. At pro speed my SNR is 18, Attenuation is 21 Expert Plus SNR 12, Attenuation 27 So I must be within 7500FT, possibly 5000ft. I have pretty good stats as well, SNR 15-15.5, tho my Attenuation is now 33-33.5! Used to be 30, then one say it just went up and has been there since... |
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pmizelllPremium
join:2003-08-13
Houston, TX | reply to NewMariner
Just phoned in. 5 minutes on the phone with the rep, no muss no fuss. "Be sure to unplug your modem for 5 minutes on May 2nd to see the new speeds."
YEEEE HAWWWWWW!  |
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| reply to NewMariner
Yippie!!!!! I got a call and my order has been placed! The agent left a voicemail saying that they tested my line as I requested and that I can hold the speed.
No one said anything about rebooting the modem or what time though. I guess we'll cross that bridge when we get there. |
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2 edits | Rebooting is for cable user since the profile is in the modem. For DSL it's set at the remote terminal meaning the modem is servant to those who service it. |
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| reply to NewMariner
Now I'm just waiting for all the posts on the 2nd/3rd that say "my modem says 6.0 but speed test still says 2.4"
Note to SBCDirect: Prepare for profile fixing hell day!
Seriously, this pricing is a step in EXACTLY the right direction. They advertised Pro as $5 more then Express. Following that login Elite should be $10 more then Pro. Now it is, and I'm actually the closest I've ever been to being a very happy camper with SBC. |
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 removedPremium,VIP
join:2002-02-08
Houston, TX
kudos:36 | reply to Enlightener
said by Enlightener:No one said anything about rebooting the modem or what time though. I guess we'll cross that bridge when we get there. You'll lose sync for a few minutes on the day of the upgrade. The new speed will be in effect once your modem resyncs.
--
B | irc.removed.us - #dslr | Give me a ring: 718-606-4100 |
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2 edits | reply to NewMariner
Just Recieved my new speed !
Line State UP
Modulation G.dmt
Data Path fast
To Modem To Internet
Max Allowed Speed (kbps) 6016 768
SN Margin (dB) 14.0 -
Line Attenuation (dB) 28.0 -
Loss of Signal 0 -
Loss of Frame 0 0
CRC Errors 1 2
I called in at noon yesterday, got my modem at noon today. And was provisioned right before 6pm. Thats fast !
5081.0 / 651.4 |
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| Anyone know if and/or when the Business Elite packages might get a drop? Still paying $99/mo for 6.0/608 with 5 statics, since it was the only way to get 6.0 when I ordered... |
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 FlippantSo Much For SubtletyPremium,Mod
join:2000-06-04
Katy, TX | reply to NewMariner
Ok got upgraded after a couple calls until I could get someone to do it for the 29.99 price. It certainly is a chore to call in for services. It is amazing how each operator will give you different information. Oh well it is done. |
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| reply to mikwilbanks
said by mikwilbanks: Just Recieved my new speed ! Line State UP Modulation G.dmt Data Path fast To Modem To Internet Max Allowed Speed (kbps) 6016 768 SN Margin (dB) 14.0 - Line Attenuation (dB) 28.0 - Loss of Signal 0 - Loss of Frame 0 0 CRC Errors 1 2 I called in at noon yesterday, got my modem at noon today. And was provisioned right before 6pm. Thats fast ! 5081.0 / 651.4 Well well you get to enjoy it before most of us can. Usually 2-3 days not 24hrs, then on 6th or 7th day the download gets uncapped to what your profile are.
I may see my profile updated to 6.0/768 on friday or monday but I'll be stuck at 2.5mbps throughtput until May 2nd. |
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2 edits | reply to mikwilbanks
Got my upgrade, too! They said it wouldn't happen until next Tuesday, but. . .
Downstream Upstream
6016 Kbps 768 Kbps
and speed test shows:
Download - 5.097 Mbps
Upload - 659.19 kbps
Cool. |
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removedPremium,VIP
join:2002-02-08
Houston, TX
kudos:36 | reply to mikwilbanks
I'll be dipped. My connection is still cruising along at 6016/608. Oh well, maybe tomorrow. |
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