http://www.dslreports.com/forum/r15973524 en Thu, 04 Dec 2008 13:52:32 EDT Thu, 04 Dec 2008 13:52:32 EDT http://www.dslreports.com/forum/remark,15973524 sds8081 : wow,
we obviously have someone from lingo down in VA reading this.
First of all, i worked for cablevision as a level 2 tech, i know more then enough about tcp/ip and routing as needed.
since you seem so offended because you prob work at their shipping department that took years to ship out my replacements, let me ease your mind.
Ping times refers to the time it took your rep, to ping my modem. The ping times were excellent. Second of all, i have tried contacting them about the credit, nobody knows anything , but they do see the person i recommended. Third, The first level of support is there just to reboot, get a dail-tone back by any routers that have lost their ip since it is DHCP. so as far as you feeling all suicidal and shit because of your company ,too bad, head to the nearest bridge and do us a favor, jump..

to all other readers,
Lingo is a good service provider with excellent prices. They are unbeatable,
i would recommend it to everyone, except i would let you know to expect crap from level1 support.
(or crybabies like this guy)!
and primus, i know nothing about them, never heard of them, don't care who they are. I am only focusing on my service with lingo.]]> http://www.dslreports.com/forum/remark,15973524 Wed, 26 Apr 2006 10:18:06 EDT http://www.dslreports.com/forum/remark,15971022 somitho : Well great, you've worked for the cable company; that makes you an expert on ICMP.

Obviously being a cable company employee, you would know that they ask you to reboot the ata because there may be something that you missed or your hardware didn't grab the first time. Second, you should further know that if one tech couldn't help; maybe this second tech is just a bit more knowledgeable than that first tech and wants to help you as much as s/he can before forwarding you to level 2.

Which cable company did you work for?

Might be best to mention, that Primus carried VZ's long distance service to international nodes prior to the buy out of MCI. Primus is one of the leading carriers for voice out there, while VoIP technology isn't perfect I certainly would doubt of issues within Primus causing your problems.

You get a 6ms ping to the voice node? I highly doubt that, who is your ISP?

Try contacting sales/marketing for the referral payment.

This site has spell check, please use it.
--
"If everyone is thinking alike, someone isn't thinking." General George Patton Jr]]> http://www.dslreports.com/forum/remark,15971022 Tue, 25 Apr 2006 22:07:09 EDT http://www.dslreports.com/forum/remark,15967425 RichieVega : Hey Steve,

Check out my review, especially for the connections of your ATA box to the Router, rather than directly to the modem. This took care of 90% of the problems, then, I set my "Connection Enhancer" to "Highest Call Connection Speed" which then uses more of your broadband connection for calls, but should not affect browsing the internet. This setting is recommended if you have cable internet service or use Lingo for faxing frequently. Each call uses approximately 90Kbps.

These changes made a heck of a diferrence.

If anybody has any questions or would like a $25.00 Credit towards their account, please CONTACT me at: "RVLingoReferrals@Yahoo.com" and I will be more than happy to answer your questions and give you or somebody you know a referral!

Rich.]]> http://www.dslreports.com/forum/remark,15967425 Tue, 25 Apr 2006 13:35:59 EDT http://www.dslreports.com/forum/remark,15963744 sds8081 : hey, my name is steve,

i have been a lingo customer for over 2 years now and i can tell you the following,
The first major problem with lingo is that they have different levels of tech support,
yes i know this is normal, but they have it set up different,
Even if you reboot your ata box 50 times, they will make you do it again, they tried pinging my modem and stuff, but there was no loss and low ping times.. I worked for the cable company, so i have an idea of how that works. They claimed once that my ping times are to high, 6ms is not high under any circumstances.
they refuse to transfer you to level 2 tech even if you have dealt with level 1 in the previous call before being disconnected.
The reason i called is becuase i have been trough 2 ata boxes. Very strange. Now, dont get me wrong, level 1 should be able to get rid of basic stuff, but here they really suck. Level 2 is diferently like upgrading from a 14.1kbps modem to 13mb download (which i currently have).
as far as the service quality goes, its not good, its always low, i get rapid busy signals and have to attempt multiple time to dail the same number, primus has nothing to do with anything in any of the conversations, the person here is defenetly trying to advertise or promote. The tech support is horrible, they need to get rid of level1.
second thing, they always look for something to bullshit you with, for example. i have my modem hooked up to my ata device, which is hooked up to a pc. the pc is off, no os installed, and they tech guy keeps insisting that thas causing problems because i might have software using up bandwith. morons.
anyway, let me know what you think, I still use them, becuase i can port my number from a voip to another voip.
prices are excelent, but why pay 20 bucks and get 150 worth of headaches.
i recommended1 person 1 year ago, i still havent received my 30 bucks or whatever.]]> http://www.dslreports.com/forum/remark,15963744 Mon, 24 Apr 2006 23:00:39 EDT