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Enders1

join:2006-05-03
Portland, OR

1 edit

Switch from Covad to Speakeasy

Our company has had Covad VoIP service since October 2005 and have had nothing but problems - missed calls, a number of outages, poor quality of service, etc in addition to bad customer service and technical support. As a result we have been researching other VoIP companies that would still allow us to keep the majority of our phone equipment (Cisco phones). One of the ones we have seriously been considering is Speakeasy. I've found mixed reviews on them and am interested to find out from others who have switched from Covad to Speakeasy how this process went? What problems did you run into? Would you recommend their service? I'm also concerned because I found that they are a partner of Covad's and route their circuits through Covad's DSLAM's. I'm concerned because the sales rep we were speaking with never mentioned to me they were connected to Covad until I mentioned it, but also as we have had a number of outages since being on Covad I'm wondering if this is still going to happen if we switch to Speakeasy? Any input would greatly be appreciated!



Michieru2
zzz zzz zzz
Premium
join:2005-01-28
Miami, FL

It depends on your area if your telco services that area and not Covad you will be routed from your telco to Speakeasy.

I won't comment on Speakeasy VOIP since I do not have such a service.


adamA6
Adam Alexander

join:2003-09-23
Seattle, WA
reply to Enders1

Enders -

I'd be happy to have a frank and honest discussion with you on the Business VoIP solution we offer. It sounds like this is for a company/business and you're looking at our hosted phone system solution.

We do utilize Covad as our primary vendor for connectivity, but have our own VoIP product, completely seperate and unrelated to Covad's.

Drop me a line to adama@hq.speakeasy.net and I can help provide some visibility into our operation and see if it meets your needs.

Thanks,
--
Adam Alexander
Speakeasy
Email - adama@speakeasy.net
www.speakeasy.net Broadband for Open Minds



lua6
Premium
join:2002-08-15
New York, NY
reply to Enders1

Most ISPs pale in comparison to Speakeasy soley because they do not employ Adam.
Get in touch with Adam and you'll be in very good hands!