BMW38 Premium Member join:2006-02-01 |
BMW38
Premium Member
2006-May-16 2:48 pm
major windows update problemHi, can anyone help me with this: recently i cannot access windows update site because internet explorer will freeze and i went to check windowsupdate.log and i get the following error
Module: C:\WINDOWS\System32\wuapi.dll 2006-05-15 20:40:40 860 df0 COMAPI FATAL: Unable to connect to the service (hr=80080005) 2006-05-15 20:40:40 860 df0 COMAPI WARNING: Unable to establish connection to the service. (hr=80080005)
thanks |
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CudniLa Merma - Vigilado MVM join:2003-12-20 Someshire |
Cudni
MVM
2006-May-16 3:05 pm
did you remove some antivirus software? could you post few more lines from the windowsupdate.log?
Cudni |
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BMW38 Premium Member join:2006-02-01 |
BMW38
Premium Member
2006-May-16 3:24 pm
no i didn't here's more from it
2006-05-15 13:47:42 1064 79c AU # AU disabled through User preference 2006-05-15 13:47:42 1064 79c AU # AU is disabled, not initializing any handlers 2006-05-15 13:52:27 1064 79c DnldMgr FATAL: DM:CBitsJob::SetCallbackHandler: SetNotifyInterface failed with 0x80080008. 2006-05-15 14:04:33 1072 7e0 Misc =========== Logging initialized (build: 5.8.0.2469, tz: -0400) =========== 2006-05-15 14:04:33 1072 7e0 Misc = Process: C:\WINDOWS\System32\svchost.exe 2006-05-15 14:04:33 1072 7e0 Misc = Module: C:\WINDOWS\System32\wuaueng.dll 2006-05-15 14:04:33 1072 7e0 Service ************* 2006-05-15 14:04:33 1072 7e0 Service ** START ** Service: Service startup 2006-05-15 14:04:33 1072 7e0 Service ********* 2006-05-15 14:04:33 1072 7e0 Agent * WU client version 5.8.0.2469 2006-05-15 14:04:33 1072 7e0 Agent * SusClientId = '846093a3-43e4-406d-8587-8a94da609841' 2006-05-15 14:04:33 1072 7e0 Agent * Base directory: C:\WINDOWS\SoftwareDistribution 2006-05-15 14:04:33 1072 7e0 Agent * Access type: No proxy 2006-05-15 14:04:34 1072 7e0 Agent * Network state: Connected 2006-05-15 20:40:40 860 df0 Misc =========== Logging initialized (build: 5.8.0.2469, tz: -0400) =========== 2006-05-15 20:40:40 860 df0 Misc = Process: C:\Program Files\Internet Explorer\iexplore.exe 2006-05-15 20:40:40 860 df0 Misc = Module: C:\WINDOWS\System32\wuapi.dll 2006-05-15 20:40:40 860 df0 COMAPI FATAL: Unable to connect to the service (hr=80080005) 2006-05-15 20:40:40 860 df0 COMAPI WARNING: Unable to establish connection to the service. (hr=80080005) |
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CudniLa Merma - Vigilado MVM join:2003-12-20 Someshire |
to BMW38
try this little fix in case it helps » www.sci.fi/~borg/fixwind ··· dex.htmlCudni |
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AB57 Premium Member join:2006-04-04 equatorial 1 edit |
AB57 to BMW38
Premium Member
2006-May-16 4:26 pm
to BMW38
You realize that Automatic Updates, Background Intelligence, and Cryptographic services all have to be running, right? *EDIT* (Also ActiveX & active scripting). You might try this: re-name the Windows Software Distribution folder to Software Distribution.old. Re-start the computer, then try Windows Update again. Once a new Software Distribution folder is created, you can delete the .old one. Don't know this will work for you, but it won't hurt anything if it doesn't. Good luck! |
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auggy Mod join:2001-12-24 Brockville, ON |
to BMW38
Also, try this and see if it helps any:
Start > Run > regsvr32 wuapi.dll > OK Start > Run > regsvr32 wups.dll > OK Start > Run > regsvr32 wuaueng.dll > OK Start > Run > regsvr32 wucltui.dll > OK Start > Run > regsvr32 atl.dll > OK Start > Run > regsvr32 MSXML3.dll > OK
Restart the computer and then try the Windows Update site again. |
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BMW38 Premium Member join:2006-02-01 |
BMW38
Premium Member
2006-May-16 11:33 pm
still nothing:( |
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auggy Mod join:2001-12-24 Brockville, ON 1 edit |
auggy
Mod
2006-May-17 12:05 am
Can you check that the following services are set as stated and that each of these services are started or can be started:
Automatic Updates service - automatic
Background Intelligent Transfer service - manual or automatic
Event Log Service - automatic |
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Dustyn Premium Member join:2003-02-26 Ontario, CAN ·Carry Telecom ·TekSavvy Cable Asus GT-AX11000 Technicolor TC4400
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Dustyn
Premium Member
2006-May-17 2:10 am
said by auggy:Can you check that the following services are set as stated and that each of these services are started or can be started: Background Intelligent Transfer service - manual or automatic By default I believe BITS is set to manual. No need to have it set to Automatic. |
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AB57 Premium Member join:2006-04-04 equatorial |
AB57 to BMW38
Premium Member
2006-May-17 12:21 pm
to BMW38
BMW38- Sorry, but I didn't give you the full procedure last time about re-making the Software Distribution folder. Again, it may not help, but hey, maybe it will! The steps are:
1.) Run "services.msc" 2.) Set "Automatic Updates" service to "Disabled". Then STOP the service! (VERY IMPORTANT!) 2.) Rename the Software Distibution folder "Software Distribution.old" 3.) Go to Control Panel/Internet Options/"General" tab 4.) Delete cookies 5.) Delete Temporary Internet files, or "Files" (off-line content also) 6.) Delete History 7.) Now re-start "Automatic Updates"
The Software Distribution folder will now re-create itself. Once it has done so, you may delete the "Software Distribution.old" folder.
Again, best of luck! |
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BMW38 Premium Member join:2006-02-01 |
BMW38
Premium Member
2006-May-17 2:17 pm
still nothing! this is pissing me off already because i have no idea why windows update wont open |
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AB57 Premium Member join:2006-04-04 equatorial |
AB57
Premium Member
2006-May-17 3:21 pm
Hey, I feel your pain! Don't know if I can offer anything further or not. Is everything else OK? Internet, e-mail, etc.? And what OS are you running? |
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BMW38 Premium Member join:2006-02-01 |
BMW38
Premium Member
2006-May-17 5:10 pm
yes, everything else runs perfect |
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La LunaFly With The Angels My Beloved Son Chris Premium Member join:2001-07-12 New Port Richey, FL |
to BMW38
If you have Firefox, you could try using this until you figure it out: » [Info] Windows Update using firefox?» windowsupdate.62nds.com/ |
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BMW38 Premium Member join:2006-02-01 |
BMW38
Premium Member
2006-May-17 7:30 pm
thanks:D that worked |
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La LunaFly With The Angels My Beloved Son Chris Premium Member join:2001-07-12 New Port Richey, FL |
La Luna
Premium Member
2006-May-18 12:59 am
said by BMW38:thanks:D that worked Good, at least your updates are current while you try to figure out the issue. |
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