| reply to DracoFelis
Re: [Equipment] Useful Sipura tricks... Thanks to all for the useful tips. I was forced to solve a few problems that I could not find mentioned, I hope these tips are helpful.
I have an SPA3000 (Linksys version) on Broadvoice. I am using a analog POTS (Plain old telephone service) line for local calls and 911, I am using BV/VoIP for LD calls.
(*xx|#xx|91xS0|[346]11|0|00|[2-9]xxxxxxS0|1xxx[2-9]xxxxxx.|xxxxxxxxxx.)
I ran into some "interesting" problems where calls from FXS/LINE1 to the gw0/FXO/PSTN would end up with a dial tone or sometimes a recording. In this dial plan 7 digit calls or 91x calls.
Upgrading to the latest SW (BV is one version behind) did not help. After much research, I determined the problem was the DTMF Playback level default is too high for my analog line. Adjusting to -3 to -5 allowed for all local calls to work correctly.
In the process of debugging this issue I changed the "PSTN Answer Delay:" to 1 and forgot to change it back to the default of 16. This created a similar but unrelated issue when receiving calls on the PSTN. Calls were correctly transferred to line one but callers would hear a dial tone and the FXS line would ring once or not at all. (I think this tone is the VoIP1 interface dial tone), either way this issues were addressed by increasing this delay to something like five+ rings or 16+ seconds.
The fine posts regarding BV were on target, I chose them over Sunrocket because they support for BYOD and they were on board of providing me the admin PWDs.
One final item, I ran ping tests to all of the BV proxies and changed their setting from NYC to MIA, the proxy that had the best ping times for me. Call quality was noticeably improved. An easy optimization if your VoIP provider has multiple proxies.
I hope these tips help as much as many of the previous posts helped me.
Thanks again
Doug |
