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JakCrow

join:2001-12-06
Palo Alto, CA

Spammed by Speakeasy

A short time ago, I made an inquiry on speakeasy's web site about possibly getting service from them. Thursday, I was spammed with speakeasy's "inaugural" newsletter which I did not request. I will be taking my business elsewhere because of this.

WebDev511

join:2001-03-03
Santa Clara, CA

That's a pretty weak reason to drop an ISP from consideration.

Why don't you get comcast cable instead? Of course they might do maintenance in your area on a Saturday morning, disconnect your service, and setup a service appointment for next Thursday afternoon.

So which will it be? A sales follow up and a direct connection to your ISP's NOC, or no follow up (because they don't really want your business) and tech support delivered with that same level of commitment?



Michieru2
zzz zzz zzz
Premium
join:2005-01-28
Miami, FL

reply to JakCrow
Cry me a river


m0unds

join:2003-02-17
Albuquerque, NM

reply to JakCrow
It'll be much more fun when you find an ISP that doesn't "spam" you but sells your personal info to third party advertisers.


sommerfeld

join:2006-01-24
Arlington, MA

reply to Michieru2

said by Michieru2:

Cry me a river
Seems like a perfectly reasonable complaint. A sales inquiry is not a request to subscribe to a newsletter.


Michieru2
zzz zzz zzz
Premium
join:2005-01-28
Miami, FL

It does not require a over reaction either.


sommerfeld

join:2006-01-24
Arlington, MA

said by Michieru2:

It does not require a over reaction either.
I don't see an overreaction. Ever heard of the Boulder Pledge?


Michieru2
zzz zzz zzz
Premium
join:2005-01-28
Miami, FL

»en.wikipedia.org/wiki/Boulder_Pledge

I have now, it makes things more clear on his reaction. Nevermind then.


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