said by dwhayden:It's probably as simple as upping the cable modem caps, and managing bandwidth caps in the Network or CMTS allowing a max burst of 16-20Mbps. This in theory would speed up web browsing, downloads of small files..., and with the added benefit of making speed tests look AWESOME!!!. Large downloads would be minimally affected. I doubt they are doing any kind of traffic prioritizing.
I think you have the right idea. Modem caps are raised but mgt will be done at more capable and functional CMTS.