1 edit | Best Service Provider Period I am more then Happy with QNETs DSL. I started out on the 768/128 plan and had that for about a year. Then when they offered a 1.5/384 plan for the same price, I called them up. Unlike ANY ISP I or anyone that I know have dealt with there was a friendly HUMAN voice who picked up the phone. I explained I would like to switch to the higher speed plan for the same price and they switched me over without a problem. NO DOWN TIME! I woke up the morning of my due date, DSL was connected, went to work, had the higher speed when I went home. Flawless switchover, and the speeds are awesome.
The Technical Support is BEYOND Great. I can get ahold of a tech 7 days a week! They always help me with any internet issues I have with my computer. I have never had to have them troubleshoot my DSL because I've NEVER had a problem with the service. My wife loves the support also because if she has an problems relating to the Internet she gives QNET a call and if they cant support her they do everything in their power to point her in the correct direction.
I :LOVE: QNET |
