and if they were, they don't update, nor do they run periodic scans....I try to help my friends, but their eyes glaze over after a couple of minutes.....then they say something like shouldn['t people who make viruses get in trouble, why do we have to go through this? I make quite a few "starbucks" cards this way....(in the cleaning) of their computers....they just want it taken care of and they don't want to have to do anything....but point and click....geesh.....
Exactly. My experience with people who are infected with crap more than once: The first time they're scared. The second time they're just angry. The third time they couldn't care less as long as the computer still works.
What are you supposed to do when the users don't care? Your only options are to turn them off and then they go to a provider who doesn't care, or you babysit which takes a lot of time and the user potentially goes to another provider that doesn't complain as much. -- gau gau
