| Dead mother sued for not paying her bill..... I can see it now, from the pages of the same lawyers used by the RIAA and MPAA; AOL sues dead woman over unpaid bill.
Since she didn't call in herself, she can't just cancel the service. We need to make sure she understands the value of AOL before she disconnects.  |
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1 edit | People make up stories ALL THE TIME. It's hard to seperate truth from fiction. I could call my isurance company and say "My father is in the hospital with a heart transplant, and I don't have the money to pay for the bills. And need to lowre this isurance or get a nothe rprovider." You can make up anything you want, whos is going to know the difference?
There are so many liars in this world now, I wouldn't be suprised.
Please AOL will do anything to cover there asses, and I feel bad for the REP. They have so many guidelines and rules to follow, and she probably would of gotten fired if she didn't try to save the customer. How do you know the REP's mother didn't die?
People have no consideration for other people, but themselves, and it's true. |
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| said by Trinijoy:People make up stories ALL THE TIME. It's hard to separate truth from fiction. I could call my insurance company and say "My father is in the hospital with a heart transplant, and I don't have the money to pay for the bills. And need to lower this insurance or get another provider." You can make up anything you want, who is going to know the difference? There are so many liars in this world now, I wouldn't be surprised. Please AOL will do anything to cover there asses, and I feel bad for the REP. They have so many guidelines and rules to follow, and she probably would of gotten fired if she didn't try to save the customer. How do you know the REP's mother didn't die? O People have no consideration for other people, but themselves, and it's true. Hmmm, let's see.
Daughter offered up coroner's case number for the incident. Airlines (when they offered bereavement fares) used to ask for the name of the funeral home and/or hospital where the person died for confirmation of someones death.
Sorry, but I have NO sympathy for the rep or AOL. They aren't covering their asses, they are trying to cover their profits. If the rep would have gotten fired for cancelling an account, then that is AOL's issue. It's not the rep's fault that people want to leave their service.
BTW, for the betterment of all, I edited the spelling issues of your post to make it readable. |
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 RoundboyPremium
join:2000-10-04
Drexel Hill, PA | reply to Trinijoy
Yeah... you didn't read the article did you..
The conversation is printed out in transcript form, and you can see quite clearly the rep has NO concern over fruad, etc.. just giving the guy a hard time.
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[spoiler]Steve the pirate DIES![/spoiler] |
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| reply to Trinijoy
Yeah but I think with the coroners I.D. number that should be suffcient proof! AOL is using gorilla tatics and sooner or later they will go under. I can't wait for that day, big party and a beer for everyone! |
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KearnstdElf WizardPremium
join:2002-01-22
Mullica Hill, NJ | reply to moonpuppy
upside is you dont get debt from family members far as i know. if someone's parents die, the creditors cant take a fully paid off house that has been left to the living members.(far as i know a will overrides creditors access to funds).
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[65 Arcanist]Filan(High Elf) Zone: Broadband Reports |
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| reply to Trinijoy
The difference is this is a CANCELLATION of the service and NOT a request for a lowering of the bill. |
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 sbrookPremium,Mod
join:2001-12-14
Ottawa
kudos:4
 ·TekSavvy Cable
·Rogers Hi-Speed
| reply to Kearnstd
Correct in most jurisdictions. Only legitimate charges to the estate up to the date of death can be deducted from the estate other than legitimate charges in the disposal of the estate.
If the estate is bankrupt, charges cannot be passed to the descendents or beneficiaries, even though the people doing the billing may attempt to collect from them! It has been known. |
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| reply to Roundboy
quote:
Words.
That's the funniest thing I've read in long time.
But it acurately describes how some posters "read" an article.
I'll admit there have been some articles or posts I started to read and thought "too many words, not worth it...", but then again I don't start commenting on them either. |
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RadioDoc58ef2c0Premium,ExMod 2000-03
join:2000-05-11 | reply to cypherstream
It's "guerrilla": said by Merriam Webster :
a person who engages in irregular warfare especially as a member of an independent unit carrying out harassment and sabotage "Gorilla tactics" would be something entirely different.
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Toolmaster of La Grange. |
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 nixenRockin' the BoxenPremium
join:2002-10-04
Alexandria, VA | said by RadioDoc:It's "guerrilla": said by Merriam Webster :
a person who engages in irregular warfare especially as a member of an independent unit carrying out harassment and sabotage "Gorilla tactics" would be something entirely different. I dunno, "gorilla" seems apt.
-tom
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"Experience should teach us to be most on our guard to protect liberty when the government's purposes are beneficial. The greatest dangers to liberty lurk in insidious encroachment by men of zeal, well meaning but without understanding." -Louis D Brandeis |
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 ironweaselWeezyPremium
join:2000-09-13
Belen, NM
kudos:1 | I think "gorilla" is apt as well seeing as how AOL is usually the 800 pound gorilla on the dial-up block.  |
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 khc987
join:2001-08-22
Jacksonville, FL | reply to moonpuppy
AOL has to speak directly with the billing contact that is listed to cancel, if the billing contact is deceased then the CSR needs to get contact info from caller in order to get a package sent to them that would get the caller listed on the account to proceed with cancel request. |
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 avantareGo Tribe
join:2000-02-16
Warren, MI | reply to moonpuppy
said by moonpuppy:said by Trinijoy:BTW, for the betterment of all, I edited the spelling issues of your post to make it readable. Thask ewe, odherwize mi head wood have asploded!!  --
Warner Music Group CEO Edgar Bronfman, Jr. "We're not greedy. We just want more money." |
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| said by avantare:Thask ewe, odherwize mi head wood have asploded!! Hukt on fonix wurkd 4 me.
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| reply to khc987
said by khc987:AOL has to speak directly with the billing contact that is listed to cancel, if the billing contact is deceased then the CSR needs to get contact info from caller in order to get a package sent to them that would get the caller listed on the account to proceed with cancel request. All fine and dandy BUT the CSR not only did not offer the supposed "packet" but tried to play it off as if the mother was "unhappy" with the service.
So what if the packet exist, the CSR did not want to cancel the account under any circumstances. Doesn't matter if she was unhappy with the service, couldn't afford it anymore or she just didn't want it, SHE WAS DEAD! |
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