 MarkyDPremium join:2002-08-20 Oklahoma City, OK | one more thing I just listened to the recording and I can only say that was MILD compared to a lot of things I heard when I worked in retention there. I knew of co-workers that would insult customers left and right on the phones when they would not listen to the script. AOL is the biggest piece of crap company ever to be created-I'd put them up there with Enron, Worldcom, etc. They are a ticking time bomb.
DIE AOL, DIE! -- -Put this in your profile if you know someone who is fighting, has survived, or died from ninja attacks. |