US Telco Support > Verizon > Verizon Fiber Optics > [new technologies] New ActionTec Router breaks Traceroute

[new technologies] New ActionTec Router breaks Traceroute

--> traceroute yahoo.com
traceroute: Warning: yahoo.com has multiple addresses; using 66.94.234.13
traceroute to yahoo.com (66.94.234.13), 64 hops max, 52 byte packets
 1  fifaworldcup.yahoo.net (66.94.234.13)  0.743 ms  0.621 ms  0.519 ms
 2  fifaworldcup.yahoo.net (66.94.234.13)  2.077 ms  2.058 ms  1.827 ms
 3  fifaworldcup.yahoo.net (66.94.234.13)  1.252 ms  1.367 ms  1.275 ms
 4  fifaworldcup.yahoo.net (66.94.234.13)  31.639 ms  8.015 ms  2.628 ms
 5  fifaworldcup.yahoo.net (66.94.234.13)  2.640 ms  2.775 ms  9.935 ms
 6  fifaworldcup.yahoo.net (66.94.234.13)  84.732 ms  84.861 ms  84.851 ms
 7  fifaworldcup.yahoo.net (66.94.234.13)  84.927 ms  85.025 ms  84.931 ms
 8  fifaworldcup.yahoo.net (66.94.234.13)  98.847 ms  85.019 ms  84.949 ms
 9  * * *

I do not have an ActionTec, however, it looks like they need to fix this with a firmware update.

Probably should contact ActionTec and point this out to them??

jfoj

reply to ooglek
i have the actiontec router and i got

Tracing route to fifaworldcup.yahoo.net [66.94.234.13]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  fifaworldcup.yahoo.net [66.94.234.13]
  2     2 ms     2 ms     1 ms  fifaworldcup.yahoo.net [66.94.234.13]
  3     3 ms     2 ms     2 ms  fifaworldcup.yahoo.net [66.94.234.13]
  4    36 ms    36 ms    36 ms  fifaworldcup.yahoo.net [66.94.234.13]
  5    38 ms    36 ms    36 ms  fifaworldcup.yahoo.net [66.94.234.13]
  6    96 ms    95 ms    95 ms  fifaworldcup.yahoo.net [66.94.234.13]
  7    96 ms    96 ms    95 ms  fifaworldcup.yahoo.net [66.94.234.13]
  8    96 ms    97 ms    96 ms  fifaworldcup.yahoo.net [66.94.234.13]
  9    96 ms    95 ms    96 ms  fifaworldcup.yahoo.net [66.94.234.13]

Trace complete.

Hmm DNS is definetly doing something strange, but it looks more complicated than that. You arent showing any hops in-between you and the end result... hmmmm (mebe its just the router causing this?)

Heres what my trace looks like (gotta love that 32ms gw hop lol.. but i`m boggin w/ BT heh)

Tracing route to fifaworldcup.yahoo.net [66.94.234.13]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  CARAZNEGIE.localdomain [192.168.22.67]
  2    23 ms    23 ms    32 ms  10.6.8.1
  3    83 ms    27 ms    23 ms  at-1-2-0-1715.CORE-RTR2.PITT2.verizon-gni.net [130.81.13.13]
  4    24 ms    24 ms    24 ms  so-7-0-0-0.CORE-RTR1.PITT2.verizon-gni.net [130.81.18.254]
  5    29 ms    30 ms    30 ms  so-5-0-0-0.BB-RTR1.RES.verizon-gni.net [130.81.20.92]
  6    29 ms    29 ms    29 ms  so-6-0-0-0.ASH-PEER-RTR2.verizon-gni.net [130.81.17.177]
  7    29 ms    55 ms    29 ms  130.81.15.170
  8   242 ms   239 ms   236 ms  so-3-1-0.pat1.pao.yahoo.com [216.115.101.128]
  9   140 ms   112 ms   112 ms  ge-4-0-0-p450.msr2.scd.yahoo.com [216.115.106.205]
 10   113 ms   111 ms   111 ms  ten-2-3-bas1.scd.yahoo.com [66.218.82.221]
 11   112 ms   113 ms   112 ms  fifaworldcup.yahoo.net [66.94.234.13]

Trace complete.

reply to ooglek
Definitely check for the latest firmware. With the ActionTec, if you home page icons are running across the top of the screen, you've got the latest firmware.

PFD

I have:

Version:4.0.16.1.44.28
Release Date:Apr 23 2006
Platform:MI424-WR
Tag:Nrel-4-0-16-1-44-28
Compilation Flags:LIC=../jpkg_actiontec.lic DIST=MI424WR
Hardware Version:5A
Hardware WAN MAC Address:00:0f:b3:ca:05:f8

reply to tp0d

heh no I dont actually... was just trying to give some insight to this problem.

even when fios is actually available here later this year I wont run that garbage router. No offense, I just dont like boxed routers. Too many strange problems. My linux f/w is much too stable to get rid of.

good luck with that trace, hope the firmware fixes it.

-j
--
if it aint broke, tweak it!!currently on VZ-DSL (good stuff)

There is a firmware upgrade at the above link. I couldn't get the router to do the automatic upgrade, so I d/l the file, then used the manual method. None of my configuration changed, but the router shows the updated f/w, and the icons are along the top now.

This is the about page and I also have a new restore f/w icon on the advanced page:
About

Version: 4.0.16.1.34
Release Date: Feb 22 2006
Platform: MI424-WR
Tag: Ntag-4_0_16_1_34
Compilation Flags: LIC=/home/bat/bat/actiontec_bhr_4_0/rg/pkg/jpkg/install/jpkg_actiontec.lic DIST=MI424WR
Hardware Version: 5A
Hardware WAN MAC Address: 00:0f:b3:c0:70:56
Supported Features: NetFilter Linux Firewall, Ethernet over ATM (RFC2684), Classical IP, PVC Scan, WBM Evaluation License Agreement, Internet Protocol Security, Intel DSR support, PPTP Server, PPP Over ATM, PPP Over Ethernet, IPv6, PPTP Client, L2TP Client, ICMP ALG, Port trigger (TFTP) ALG, FTP/FTPS ALG, QuickTime/RealAudio/RealPlayer (RTSP) ALG, H323 ALG (Netmeeting, CuSeeMe ...), SIP ALG, MGCP ALG, PPTP Client (multiuser) ALG, Microsoft Network Messenger/Windows Messenger ALG, IPSec (multiuser) ALG, L2TP ALG, AOL Instant Messenger ALG, DNS ALG, DHCP ALG, Bridge, VLAN 802.1Q bridge, VLAN 802.1Q interfaces management, PPPoE Relay, GDB Server, IGMP Proxy, JFirewall, Remote Upgrade from LAN, NAT, Secure HTTP (SSL), Permanent Storage, RIP V1/V2, Reverse NAT, SNMP v1/v2, SNMP v3, Universal Plug & Play, Remote Upgrade from WAN, DNS, Concurrent DNS query, DNS Router. Add route rules according to which dns server answare queries, Domain routing. Route according to domains listed on a device, Dynamic DNS, Email Notification, HTTP Proxy, Generic Proxy, Mail filter, URL Keyword Filtering, SurfControl, DHCP Server, DHCP Client, DHCP Relay Agent, Static HTML Management, Web Based Management, TimeZone support, HTTP Server, Telnet Server, SysLog, Command Line Interface, TOD Client, USB RNDIS, File Server, Posix Access Control Lists (ACLs), RAID, OAM F4/F5 Loopback, Print Server, Internet Printing, Voice Over IP, SIP Signalling, H.323 Signalling, MGCP Signalling, Remote Update Management, Remote Management Server, Event Logging, WINS Server, FTP Server, Mail Server, Web Server, File System Backup and Restore, QoS support

Hmmm; the release date is strange. I have April 23, 2006, another guy posted he has June something 2006. Feb 22 seems out of date.

Version:        4.0.16.1.44.28
Release Date:   Apr 23 2006

reply to ooglek
my trace route doesnt work either, and i have the same actiontec router

reply to ooglek
ooglek, your firmware verison is the latest version.

PFD

reply to ooglek
I have the same problem. I have reported it to Actiontec via E-mail. I got a (possibly automated) response passing the buck to Verizon. Has anybody tried to report this to Verizon via the 800 number? I tried the Verizon "help" E-mail which allowed me a 70 character message eliciting a useless automated response. This short message is MUCH more than 70 characters long.

same here and I just got the actiontec 5 days ago

guy,

there is a new firmware here anybody dares to try.

»upgrade.actiontec.com/MI424WR/
Mi424WR_80_2.rmt 1-aug-2006

reply to ooglek
Don't really want to be the guinea pig. Verizon and ActionTec both claim that the router provided by Verizon is customized for FIOS. Does anybody know how to get into a meaningful dialog with Actiontec?

reply to ooglek
Other than this problem which is no big deal to me, I am very happy with the Actiontec. It has better wireless coverage than my older Linksys and I have not had to reset it ever (just 2 weeks, mind you, but my old router and cable modem would rarely stay up for a week without a reset). I think of it as the MONSTER router because of it's size and the performance claims in the manual.

Update:

The Actiontec firmware v4.0.16.1.45.80.2 fixes the traceroute problem.

reply to new2fios
What Linksys did the ActionTec replace? I have a WRT54GS (2.0) running the latest HyperWRT (however, I'm using it currently as a wired-only router (no portables currently, so I have wireless turned OFF)). Is the G connectivity improved?

I'll check on this and try to get back to you. It may take awhile.

FiOS Tech