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neo--a

@rogers.com
reply to PHLN

Re: [Extreme] Confirm from rep on throttling?

I had to call rogers last thursday for this same problem. I had major IP change to a 74.xxx.xxx.xxx range which i had never seen before. My speed then maxed out at less than 2Megs/s and I am supposed to be at 5. they told me they re-sent my profile and I had to reset my modem. That fixed it and I back to normal speed now.