US Telco Support > Verizon > Verizon Online DSL > Need to switch between Interleave and FastPath?

reply to batterup

Re: Currently this subject is almost a moot point.

Yeah, I do get a lot of disconnects. Not sure what to do either. I was hoping that this thread might hold the answer. I had Road Runner cable before I moved and compared to what I'm dealing with now it was amazing. Until now I thought that my problems were typical of DSL service, guess I was wrong lol. Now, where to start? Any suggestions?

Test at the NID, the grey box outside the house, and see if the stats improve. If they do, you have an inside line issue. If not, you are either too far for this speed or there is a line issue that Verizon should address. I'm guessing you're too far though. Post back with your results from the NID.

I called Verizon early this morning and after spending maybe an hour with the support person, they're sending me a new modem (3 to 5 BDs). Not sure if that could actually be the problem or if that's just the standard "fix". The tech seemed more flustered than me lol. In the meantime, I'll figure out a way to test the NIC. Thanks for the help.

NID, not NIC. NIC is your network card in your PC. NID is the box outside your house where the phone line enters. Plug your modem in there.

Sorry, was a typo.

I discovered the Verizon Direct on here and hopefully I can ge t some help

I called Tech support more than a few times and I have some very very bad experences! I doccumented this on my website. Feel free to read this!

»www.teamdoh.com/forum/index.php?topic=1100.0

Distance CO: 6013ft
Line qual tests:
»/quality/nil/2074314
»/quality/nil/2074557
No Idea why it got worse today.
I posted to VZ direct and Debbie went straight to showing me how to switch to fast path, no mention on the router giving me packet loss or my trans stats. What do you guys think? Is fast path good for my pings either way?

THANKS!