PDXPLT
join:2003-12-04
Banks, OR | reply to meehawl
Re: [availability] DSL Hell in Hoboken 'sounds like you were trying to order DSL without a Verizon phone #? 'theoretically possible, but it can complicate things greatly. |
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meehawl
join:2002-02-04
San Diego, CA | Possibly the Worst Ordering Experience Ever To continue this saga of trying to order dry loop, a month later, after literally hours spent on hold, sometimes forwarded through 8+ Verizon operators, my SRD of 7/27 had long passed and my web status page changed to become mostly blank. I'd received a letter addressed to an incorrect apartment telling me that "phone service" was unavailable in my area. I'd been told that technicians had called to my address twice. Tech support told me my distance to the CO was 9,300 and "looked good".
Today a woman from "Customer Care" said she was handling the order. Called me twice within ten minutes to say everything had gone through, my order was finalised, and my modem was on its way.
She calls back five minutes later to say that DSL was now unavailable in my area, even with local phone service. Verizon "is unable to offer you DSL at this time under any circumstances".
What does this mean? Do I have any options besides cable internet? Has someone in Verizon just flagged this order as 'too much trouble' and not to proceed? |
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JohnAPremium
join:2003-09-16
Pittsburgh, PA |
It may mean that you are serviced from an RT that is not capable of DRY DSL, but that should work if it's on a live phone line. Could be an RT that is incapable of DSL at all. Either that or your CO is currently full, and the system is not properly rejecting orders for that CO, but there are no open slots available.
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