 JeffreyWilpon please sell the MetsPremium
join:2002-12-24
Long Island
kudos:3
 ·Vonage
 ·Optimum Online
| [connectivity] Strange Westell 2200 & Linksys WRT54G (v6) Issues Hi,
I was wondering if I could get a consensus of what might be wrong with a friend's DSL connection.
I'm still pretty dumbfounded that I couldn't get his setup to work, but it's been a good 3 years since I touched a DSL setup, so perhaps I'm confused. 
Here's the setup:
New Dell Desktop, new Dell Laptop both running Windows XP Home. His Westell 2200 DSL modem works fine on the desktop. He asked me to come over to hookup his new Linksys WRT54G v6 router that he tried - and failed - to setup.
After rebooting the Linksys back to its factory defaults, I proceeded to start that installation via the provided CD. It got as far as it usually goes, and when I went into 192.168.1.1 to configure the wireless encryption and to enter the Verizon DSL PPPoE login/pass credentials, the Linksys couldn't pickup a public IP. The laptop saw the wireless network, and was granted a LAN IP, but could obviously go no where. On the status screen of the Linksys, I pressed "connect" and the router kept refreshing the screen saying "connecting", then "disconnected" and still couldn't pickup a WAN IP. So, that's when I decided to stop what I was doing, plug his DSL modem into my laptop that I brought with me, and come here to BBR where I found:
»Verizon Online DSL FAQ »How do I use a router with the Westell 2200?
So, now I'm realizing that this Verizon DSL modem is also a router, of sorts. (Having a special spot in the FAQ here on how to get a specific piece of equipment working - the piece my friend has - is both encouraging and discouraging at the same time).
So, I followed those instructions and reconnected everything, but the Linksys still couldn't get a WAN IP.
I then pressed the 'reset' button on the back of the Westell, re-did the settings as per the FAQ here, tried the Linksys again and still no WAN IP.
I then decided to put everything back the way it was, and all of a sudden his desktop couldn't access his DSL connection. I threw in the Verizon CD and setup his DSL again, and it was at this point where it told me that the password did not mach the user name provided. I asked him again if his password was correct, and he said it was. None the less, I changed his user password to something else, and then boom - he's back online with his original setup--Desktop connected to the Westell. Linksys is totally out of the picture.
I left a bit more confused then when I started, which usually isn't how I like to end up.
I do have a few questions:
•I noticed the Westell 2200 is configured as 192.168.1.1 ---the Linksys's default is also this. If and when both devices are configured correctly, does the Linksys IP need to be changed to something else, like 192.168.1.2 and then have it disseminate LAN IP addresses as needed, say starting from 192.168.1.100, 192.168.1.101, etc?
•In terms of isolating the problem - Westell config and Linksys config - the fact that the Linksys couldn't get a WAN IP could either be an incorrectly configured 2200 or an invalid password and user combination that I entered into the Linksys, right? The only reason I ask this is again because when I was hooking his desktop back up to the DSL it wouldn't recognize the password he provided, and as I asked him, he became less confident that the password he gave me was correct.
•Does anyone have this setup (Westell 2200 with a Linksys WRT54G) and perhaps could provide some screen-shots of the basic setup screen, to make sure I'm entering all the PPPoE values properly? (Obviously, please black out your user name and p/w).
•My last question is why couldn't my friend just get a cable modem provider. That's more of a rhetorical question and a debate for another time.
Thanks, and if anyone could shed some light on any of this, it would be much appreciated. I told him I'd come back in 2 weeks or so to try again. (He's a bit of a drive away, and I'm on vacation at the end of this week so I'm going to ask all the questions here I need to between now and then. )
Signed-
A very frustrated, generally competent user having a very frustrating day.
|
|
 borredoPremium
join:2004-03-29
Allentown, PA | Re: [connectivity] Strange Westell 2200 & Linksys WRT54G (v6) Is : How do I use a router with the Westell 2200? (#9265)
A: The Westell 2200 wired modem/router Verizon is supplying can be used in either Router or Bridge mode; if you are already using a router, or want to, you need to put the modem in Bridge mode or you'll have problems. Here's how:
First, connect your PC directly to the Westell 2200 with an ethernet (CAT5 or CAT5e) cable, bypassing your router. In your browser's address box, type 192.168.1.1 to access the Modem Configuration utility. When asked for user name and password, enter your router's username and password (default for the Verizon issued routers is typically "user=admin, password=password"). Now, from the Configuration menu, choose VC configuration and set the 0/35 to bridge mode by clicking the "edit" button and using the drop down menu. Do not disable the 0/35. Save. Then, again in the Configuration menu, select DHCP Configuration and turn off the DHCP Server. Log off the utility.
Skip this next step if you've already been using your router to supply PPPoE with your username and password already. Unplug the cable from the modem and hook it up directly to your router (so your computer and your router are now hooked up and the modem isn't in the mix). Enter your router's configuration area (usually »192.168.2.1/?), choose PPPoE and, in the PPPoE area, change the log on entries to your verizon username and password.
Now (almost done!) hook a cable between the modem and the router (Verizon usually supplies one), leaving the PC to router connection in place. Reboot both devices. All should work fine now. |
|
JeffreyWilpon please sell the MetsPremium
join:2002-12-24
Long Island
kudos:3
1 edit | Umm, right. Thats the link I posted in my original post above, which I did use as I went into the Westell 2200's config and change the appropriate settings.
Didn't work for me, and I was wondering if I missed anything else. |
|
| reply to Jeffrey
Yea that way didn't work for me either...although it didn't completely disable me from going on the web,it slowed my internet speed to like 5% of the original.What i did was to leave the westell in original pppoe form and let it handle the sign-in,then goto linksys and change it to dhcp and set the "local ip address" to 192.168.2.1 that way if uwanna conbfig ur westell u type 192.168.1.1 and if u wannan cofig ur linksys u go 192.168.2.1 see if that works. |
|
| reply to Jeffrey
I had a problem like this a while ago when I was using that same linksys router. Basically, I put the modem into bridge mode like someone else said, but then put the router into PPPoE mode. Make sure your verizon username and password is correct and then make sure the following is correct also. myhome.westell.com is the default westell modem address I think. I was having all sorts of problems when i hit connect on the router, and it would never connect. I put in the myhome.westell.com and it seemed to solve the problem. Maybe thats your problem, but maybe not.
Router Name : WRT54G
Host Name : Verizon Online
Domain Name : myhome.westell.com
It could be as simple as that, but there may be another issue. |
|
JeffreyWilpon please sell the MetsPremium
join:2002-12-24
Long Island
kudos:3 | Thanks -- I'll try those suggestions as well next time. |
|
JohnAPremium
join:2003-09-16
Pittsburgh, PA |
Sounds like you didn't make another attempt, after getting it to work with a new password.
|
|
| reply to Jeffrey
Is it integrated?? If so they tend to give major problems so i would recommend getting a pci ethernet card |
|
JeffreyWilpon please sell the MetsPremium
join:2002-12-24
Long Island
kudos:3 Reviews:
·Vonage
·Optimum Online
| reply to JohnA
said by JohnA:Sounds like you didn't make another attempt, after getting it to work with a new password. I didn't. It was getting late, and I had some shit to do, and I didnt want to back track and have to do everything all over again. I put him back to the way he was when I got there, and called it a day.
Since it's been 3 years since I touched a DSL setup, I wanted to get some consensus here before I went any further. |
|
JeffreyWilpon please sell the MetsPremium
join:2002-12-24
Long Island
kudos:3 Reviews:
·Vonage
·Optimum Online
| reply to brooklynman4
said by brooklynman4:Is it integrated?? If so they tend to give major problems so i would recommend getting a pci ethernet card What do you mean? Is what integrated? |
|
|
|
 Jodokast96Stupid people really piss me off.Premium
join:2005-11-23
Erial, NJ
kudos:2 | Does the Dell have the NIC built into the motherboard or is it a separate PCI card is what I think he meant. |
|
JeffreyWilpon please sell the MetsPremium
join:2002-12-24
Long Island
kudos:3 Reviews:
·Vonage
·Optimum Online
1 edit | said by Jodokast96:Does the Dell have the NIC built into the motherboard or is it a separate PCI card is what I think he meant. The Dell desktop and laptop both have built in NIC ports.
Edit: I've had nothing but 100% success with all built-in NIC ports - desktop or laptop - and likewise, how would that relate to the problem I encountered today?
As I think about it more and more, it could have been an authentication issue. |
|
Jodokast96Stupid people really piss me off.Premium
join:2005-11-23
Erial, NJ
kudos:2 | I've only had one integrated, but it's been fine for 2 years now. You did remember to put the account username and password into the router, right? |
|
JeffreyWilpon please sell the MetsPremium
join:2002-12-24
Long Island
kudos:3 Reviews:
·Vonage
·Optimum Online
| said by Jodokast96:I've only had one integrated, but it's been fine for 2 years now. You did remember to put the account username and password into the router, right? Yep, but I assumed his PW was correct, and that may or may not be the case. I'm still unclear as to that, as is he.
The router kept doing a refresh Connecting/Disconnecting/Connecting/Disconnecting/etc/etc in the status screen when trying to pickup a WAN IP. |
|
| reply to Jeffrey
Jeff,
Are you MAC Address bound? |
|
JeffreyWilpon please sell the MetsPremium
join:2002-12-24
Long Island
kudos:3 Reviews:
·Vonage
·Optimum Online
| said by Belspur:Jeff, Are you MAC Address bound? I don't know -- would that be something on Verizon's tech support page for DSL customers?
I would think that there is a whole section on Verizon's website as to how to get this Linksys router working with the Westell, as the Linksys WRT54G is a very popular router, and I'm sure the 2200 is a very popular device from Verizon. |
|
1 edit | reply to Jeffrey
This may help
»Re: Please Help Me. I've Tryed Everything.
Also search for Mac Address Bound
I dont know if the area is DHCP or PPOE |
|
JeffreyWilpon please sell the MetsPremium
join:2002-12-24
Long Island
kudos:3 Reviews:
·Vonage
·Optimum Online
| Ok thanks. FWIW, the area is East Islip, NY. (11730 I think). |
|
borredoPremium
join:2004-03-29
Allentown, PA | reply to Jeffrey
I have a westell 2200, and a linksys wrt54g. Both worked out of the box, never a problem.
I've heard there was problems with wrt54g (v5) I don't know about (v6)
You don't need the verizon supplied CD. All that does is set up your name and password which you say he has. Plus some verizon help crap that's useless, unless you're a newbie.
Setting the modem to bridge, diabling DHCP, while it's connected to the ethernet port, then connect your router into the mix, and loging in using through the router with your verizon user name and password should be all that's required. |
|
JeffreyWilpon please sell the MetsPremium
join:2002-12-24
Long Island
kudos:3 Reviews:
·Vonage
·Optimum Online
| said by borredo:I have a westell 2200, and a linksys wrt54g. Both worked out of the box, never a problem. I've heard there was problems with wrt54g (v5) I don't know about (v6) You don't need the verizon supplied CD. All that does is set up your name and password which you say he has. Plus some verizon help crap that's useless, unless you're a newbie. Setting the modem to bridge, diabling DHCP, while it's connected to the ethernet port, then connect your router into the mix, and loging in using through the router with your verizon user name and password should be all that's required. Ok, then if that's the case his authentication information he provided me was incorrect. I should be going back in about a week or tow to give it another shot.
Thanks |
|
