 SabreDi relung hatiku bernyanyi bidadari
join:2005-05-17 | It would be nice. As a dual-platform user, I'd like to see better Mac support from the major ISPs and from other software providers (Google, I'd like Picasa for my Mac please kthxbye). But the whole "discount for not getting the whole service" saw is as old as garbage and about as useful. As an ex-tech support rep, I heard this all the time, and it's a garbage argument. You pay for access. Anything else is just gravy. No discounts for email downtime, software, anything else. You don't use your newsgroups, I'll bet. You won't get a discount on those either.
I don't like the no-Mac support situation either, but bringing the discount argument into it is just going to weaken your whole premise.
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With all its sham, drudgery, and broken dreams, it is still a beautiful world. |
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 HappyBunnyHi. Cram It.Premium
join:2001-06-23
Long Beach, CA
kudos:1 | I havent gotten any freebies from my ISP either (Charter) but its all crap, so who cares? I dont need the virus and spyware stuff *because* I have a Mac, and the Music Match junk they offer is worthless.
As another user says, having a Mac prevents them from screwing up my computer the way they have screwed up some people's PCs. Oh, and when I call in, I dont tell them I have a Mac, because I either get the "we dont support Macs" or my computer is blamed for their network issues, automatically. |
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 N3OGHYo Soy Col. "Bat" GuanoPremium
join:2003-11-11
Philly burbs
kudos:1 | reply to Sabre
I'm currently in a dual platform world myself. I have a Windows desktop that I built, and a MacBook Pro.
I use the Mac most of the time now, but still use the Windows desktop on occasion. The only thing I downloaded from Comcast (before I switched to DSL) was the virus scan software. I never used the other stuff, even though I had Windows.
All I want from my ISP is internet service.
I guess that's why they call it an internet service provider....
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Never ask what sort of a computer a guy drives. If he's a Mac user, he'll tell you. If not, why embarrass him? -Tom Clancy |
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 McLovinChicka chicka yeahPremium
join:2005-06-12
Fairbanks, AK
 ·GCI.net
| reply to HappyBunny
Don't you hate that?
Case in point:
Tech: What seems to be the problem?
Me: My DSL modem won't sync
Tech: What OS are you running?
Me: Does it matter?
Tech: Of course!
Me: OSX 10.4
Tech: That's why, DSL technology is incompatible with macintosh systems. Get a PC.
Me: No!
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Dialup is like being digitally crippled. You just can't do what everybody else can. |
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 cbrigante2Cubs 20??Premium
join:2002-11-22
North Aurora, IL | I've had a similar conversation with Verizon DSL before. Once I stated that I was connecting with a Mac, they shunted me off to the one Mac support rep they had (with the additional hold time). |
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 pnh102Reptiles Are Cuddly And PrettyPremium
join:2002-05-02
Mount Airy, MD | reply to McLovin
said by McLovin:Tech: That's why, DSL technology is incompatible with macintosh systems. Get a PC. Me: No! Given that new Macs can now run Windows, I'm surprised that such a response hasn't become commonplace for Mac users who complain about things not working for them.
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Tancredo 2008! |
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 sivranBack to Opera againPremium
join:2003-09-15
Arlington, TX
kudos:1
·RoadRunner Cable
| reply to cbrigante2
You must've called on a bad day (not that this sort of thing can be planned, of course). Usually the mac people are the ones sitting around waiting for calls.
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Think outside the fox...Seamonkey |
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